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From: Bill F. on 15 May 2008 12:45
I would be EXTREMELY grateful if someone could help me. I've searched all
over the world for an answer but haven't found any mention of my problem
anywhere. I have MS Office Suite for Small Business on my computer (XP Pro)
but the help screens for all my products (Powerpoint, Word, Excel, Outlook,
etc.) are
blank. No error message, just blank. I believe they worked when I first
installed the package but at some point along the way the help function
stopped working.

When I click on the ? mark for help from anywhere in the suite the table of
contents comes up on the left and I can even input words into the search
function, but the screen on the right side of the Help box is blank. Again,
this is happening across all the MS products in the suite.

I have "repaired" the suite but it still isn't working. I thought it might
have something to do with my Zone Alarm firewall but it still happens when I
turn off my Zone Alarm.

I hope someone can help me. Thank you for your time.

From: TAJ Simmons on 15 May 2008 13:18
Bill F

I started on google.

Found this
http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=298459&forumid=1




then this
http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=315758&forumid=1

which someone reported the registry edit worked for them.

cheers
TAJ Simmons
Microsoft Powerpoint MVP

http://www.awesomebackgrounds.com
awesome - powerpoint templates,
powerpoint backgrounds, free samples, ppt tutorials...


"Bill F." <BillF(a)discussions.microsoft.com> wrote in message
news:6C74587F-3FD1-4386-8D9D-17C6EDFDF825(a)microsoft.com...
>I would be EXTREMELY grateful if someone could help me. I've searched all
> over the world for an answer but haven't found any mention of my problem
> anywhere. I have MS Office Suite for Small Business on my computer (XP
> Pro)
> but the help screens for all my products (Powerpoint, Word, Excel,
> Outlook,
> etc.) are
> blank. No error message, just blank. I believe they worked when I first
> installed the package but at some point along the way the help function
> stopped working.
>
> When I click on the ? mark for help from anywhere in the suite the table
> of
> contents comes up on the left and I can even input words into the search
> function, but the screen on the right side of the Help box is blank.
> Again,
> this is happening across all the MS products in the suite.
>
> I have "repaired" the suite but it still isn't working. I thought it might
> have something to do with my Zone Alarm firewall but it still happens when
> I
> turn off my Zone Alarm.
>
> I hope someone can help me. Thank you for your time.
>


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