Problems with NikonScan 4.0
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From: David Blanchard on 29 Nov 2006 22:36 I am having some interesting problems with NikonScan 4.0.x software running on a Mac and driving a Nikon 5000ED. 1. The software will preview fine and then I will start the scan. The scan is "acquired" and the progress bar hits the right hand side but nothing else happens. There is no final scan nor anything that can be saved. Once this occurs, the only recourse is to completely uninstall the software and re-install it. This happens more frequently using NS 4.0.2 than NS 4.0. 2. When freshly installed, the preview can be updated with new values for DEE and ROC/GEM and the changes are handled without re-previewing the slide. Eventually, this behavior changes and selecting new DEE or ROC/GEM values and clicking update results in a new preview scan occuring. Uninstalling and reinstalling the software cures this problem but only for awhile. Nikon 5000 ED Mac OS X 10.4.7 NikonScan 4.0/4.0.2 Has anyone else seen similar behavior and find a solution for it? And contacting Nikon was not helpful. "Have you installed the most current version of the software?" "Is everything plugged in?" I've gotten quite fast at uninstalling and reinstalling the software. David
From: Chris L on 30 Nov 2006 09:40 On 11/29/06 9:36 PM, in article ekljkg$36h$1(a)news.nems.noaa.gov, "David Blanchard" <dob(a)pinyon.flg.noaa.gov> wrote: > > I am having some interesting problems with NikonScan 4.0.x software > running on a Mac and driving a Nikon 5000ED. > > 1. The software will preview fine and then I will start the scan. The > scan is "acquired" and the progress bar hits the right hand side > but nothing else happens. There is no final scan nor anything that > can be saved. Once this occurs, the only recourse is to completely > uninstall the software and re-install it. This happens more > frequently using NS 4.0.2 than NS 4.0. > > 2. When freshly installed, the preview can be updated with new values > for DEE and ROC/GEM and the changes are handled without > re-previewing the slide. Eventually, this behavior changes and > selecting new DEE or ROC/GEM values and clicking update results in > a new preview scan occuring. Uninstalling and reinstalling the > software cures this problem but only for awhile. > > Nikon 5000 ED > Mac OS X 10.4.7 > NikonScan 4.0/4.0.2 > > Has anyone else seen similar behavior and find a solution for it? > > And contacting Nikon was not helpful. "Have you installed the most > current version of the software?" "Is everything plugged in?" > > I've gotten quite fast at uninstalling and reinstalling the > software. > > > David Have you tried to repair the permissions on your system? Download Cocktail or OnyX and run a repair. OSX is a great os but at times things can get a bit screwy. It is recommended that after installing any software you should run a repair of the permissions.
From: David Blanchard on 30 Nov 2006 23:39 In article <C194497A.9AF%cllaurit(a)comcast.net>, Chris L <cllaurit(a)comcast.net> wrote: >On 11/29/06 9:36 PM, in article ekljkg$36h$1(a)news.nems.noaa.gov, "David >Blanchard" <dob(a)pinyon.flg.noaa.gov> wrote: > >> >> I am having some interesting problems with NikonScan 4.0.x software >> running on a Mac and driving a Nikon 5000ED. >> [...snip...] >Have you tried to repair the permissions on your system? Download Cocktail >or OnyX and run a repair. OSX is a great os but at times things can get a >bit screwy. It is recommended that after installing any software you should >run a repair of the permissions. I haven't done so with respect to this problem so I'll give it a try. However, my experience with permissions is that it is rarely the source of the problem. Repairing permissions only repairs Apple software, of course, and would have no effect on the Nikon software. Because the software works for awhile -- sometimes days, sometimes weeks -- before this happens, it's hard to see how permissions would be at fault. Nonetheless, I'll give it a try if for no other reason to rule it out as a possibility. On the other hand, I might be surprised at the results. Thanks, -db-
From: 1Scan on 1 Dec 2006 03:17 I have exactly the same hardware and software configuration and no, I don't have these problems. I have many other problems making this the most unstable application which is a great shame as scanning is my business. I did find that many of my initial problems went away when I swapped the Nikon USB cable for another. Jeff Underwood www.1scan.co.uk David Blanchard wrote: > I am having some interesting problems with NikonScan 4.0.x software > running on a Mac and driving a Nikon 5000ED. > > 1. The software will preview fine and then I will start the scan. The > scan is "acquired" and the progress bar hits the right hand side > but nothing else happens. There is no final scan nor anything that > can be saved. Once this occurs, the only recourse is to completely > uninstall the software and re-install it. This happens more > frequently using NS 4.0.2 than NS 4.0. > > 2. When freshly installed, the preview can be updated with new values > for DEE and ROC/GEM and the changes are handled without > re-previewing the slide. Eventually, this behavior changes and > selecting new DEE or ROC/GEM values and clicking update results in > a new preview scan occuring. Uninstalling and reinstalling the > software cures this problem but only for awhile. > > Nikon 5000 ED > Mac OS X 10.4.7 > NikonScan 4.0/4.0.2 > > Has anyone else seen similar behavior and find a solution for it? > > And contacting Nikon was not helpful. "Have you installed the most > current version of the software?" "Is everything plugged in?" > > I've gotten quite fast at uninstalling and reinstalling the > software. > > > David
From: David Blanchard on 1 Dec 2006 23:20
In article <1164961035.394586.207480(a)j72g2000cwa.googlegroups.com>, 1Scan <jeff.underwood(a)gmail.com> wrote: >I have exactly the same hardware and software configuration and no, I >don't have these problems. > >I have many other problems making this the most unstable application >which is a great shame as scanning is my business. > >I did find that many of my initial problems went away when I swapped >the Nikon USB cable for another. > >Jeff Underwood >www.1scan.co.uk Interesting idea. I have a high-quality USB cable available so I shall give it a try. Thanks, David |