Problems with Wacom Intuos3 Tablet in Powerpoint 2007 SP1
in [Powerpoint]
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From: lbrownin on 6 May 2008 15:28 Did a new driver solve the problem? We're having the same thing with a new Toshiba Portege tablet PC (Wacom technology) in PowerPoint 2007. It doesn't happen in any other program, and it doesn't happen in PowerPoint 2003. "JeffB" wrote: > I'm having problems with my new Wacom Intuos3 writing tablet in Powerpoint > 2007. When I use the ink annotation tools in slide presentation mode using my > writing pen, vertical lines of the same pen color occassionally appear on > certain letters as I write. This does not happen in other programs (eg. > annotation in Adobe Acrobat works fine). I replaced my tablet thinking the > 1st had a problem, but the replacement also has same issue. I contacted Wacom > Technical Support and they suggested I download MS Office Service Pack 1 > (SP1) which I did, but I have same issue. > > When I tried my laptop, I have same issue except lines are now horizontal. I > also tried downloading the latest tablet driver, but I still have same > problem. > > Anybody any ideas how to solve this problem? I really need to be able to use > my writing pen in Powerpoint > -- > JeffB > NextStep Music Performance, LLC
From: JeffB on 6 May 2008 23:41 I am glad to know that I am not the only person having this issue!! I downloaded the latest driver, but still had the same problem. I am not sure I deleted the old driver though and so there may be a conflict. That was my reason for the last post asking if anybody could tell me how to delete the old driver and install the new one properly. Let me know if you manage to solve this problem and I will do the same. Thanks for contacting me!! -- JeffB NextStep Music Performance, LLC "lbrownin" wrote: > Did a new driver solve the problem? We're having the same thing with a new > Toshiba Portege tablet PC (Wacom technology) in PowerPoint 2007. It doesn't > happen in any other program, and it doesn't happen in PowerPoint 2003. > > "JeffB" wrote: > > > I'm having problems with my new Wacom Intuos3 writing tablet in Powerpoint > > 2007. When I use the ink annotation tools in slide presentation mode using my > > writing pen, vertical lines of the same pen color occassionally appear on > > certain letters as I write. This does not happen in other programs (eg. > > annotation in Adobe Acrobat works fine). I replaced my tablet thinking the > > 1st had a problem, but the replacement also has same issue. I contacted Wacom > > Technical Support and they suggested I download MS Office Service Pack 1 > > (SP1) which I did, but I have same issue. > > > > When I tried my laptop, I have same issue except lines are now horizontal. I > > also tried downloading the latest tablet driver, but I still have same > > problem. > > > > Anybody any ideas how to solve this problem? I really need to be able to use > > my writing pen in Powerpoint > > -- > > JeffB > > NextStep Music Performance, LLC
From: lbrownin on 7 May 2008 20:25 I called Toshiba support and they said it's a known issue with PowerPoint 2007, a software problem, and we need to contact Microsoft. We're at a university with a site license for Office, so now I'm trying to find out the proper channels to do that. In my own experimenting, I found that if you write s-l-o-w-l-y and d-e-l-i-b-e-r-a-t-e-l-y you can mostly avoid the problem. But that's not an acceptable solution for the professor. "JeffB" wrote: > I am glad to know that I am not the only person having this issue!! > > I downloaded the latest driver, but still had the same problem. I am not > sure I deleted the old driver though and so there may be a conflict. That was > my reason for the last post asking if anybody could tell me how to delete the > old driver and install the new one properly. > > Let me know if you manage to solve this problem and I will do the same. > Thanks for contacting me!! > -- > JeffB > NextStep Music Performance, LLC > > > "lbrownin" wrote: > > > Did a new driver solve the problem? We're having the same thing with a new > > Toshiba Portege tablet PC (Wacom technology) in PowerPoint 2007. It doesn't > > happen in any other program, and it doesn't happen in PowerPoint 2003. > > > > "JeffB" wrote: > > > > > I'm having problems with my new Wacom Intuos3 writing tablet in Powerpoint > > > 2007. When I use the ink annotation tools in slide presentation mode using my > > > writing pen, vertical lines of the same pen color occassionally appear on > > > certain letters as I write. This does not happen in other programs (eg. > > > annotation in Adobe Acrobat works fine). I replaced my tablet thinking the > > > 1st had a problem, but the replacement also has same issue. I contacted Wacom > > > Technical Support and they suggested I download MS Office Service Pack 1 > > > (SP1) which I did, but I have same issue. > > > > > > When I tried my laptop, I have same issue except lines are now horizontal. I > > > also tried downloading the latest tablet driver, but I still have same > > > problem. > > > > > > Anybody any ideas how to solve this problem? I really need to be able to use > > > my writing pen in Powerpoint > > > -- > > > JeffB > > > NextStep Music Performance, LLC
From: lbrownin on 8 May 2008 18:13 Microsoft says they are working on it, and IF they can find a fix it will be at least two months before it would be available. "The workaround for the time being is to change the screen resolution in the Set Up Slide Show window to either 1024x768 or 800x600 depending on the device the presentation is being displayed on." "lbrownin" wrote: > I called Toshiba support and they said it's a known issue with PowerPoint > 2007, a software problem, and we need to contact Microsoft. We're at a > university with a site license for Office, so now I'm trying to find out the > proper channels to do that. > > In my own experimenting, I found that if you write s-l-o-w-l-y and > d-e-l-i-b-e-r-a-t-e-l-y you can mostly avoid the problem. But that's not an > acceptable solution for the professor. > > "JeffB" wrote: > > > I am glad to know that I am not the only person having this issue!! > > > > I downloaded the latest driver, but still had the same problem. I am not > > sure I deleted the old driver though and so there may be a conflict. That was > > my reason for the last post asking if anybody could tell me how to delete the > > old driver and install the new one properly. > > > > Let me know if you manage to solve this problem and I will do the same. > > Thanks for contacting me!! > > -- > > JeffB > > NextStep Music Performance, LLC > > > > > > "lbrownin" wrote: > > > > > Did a new driver solve the problem? We're having the same thing with a new > > > Toshiba Portege tablet PC (Wacom technology) in PowerPoint 2007. It doesn't > > > happen in any other program, and it doesn't happen in PowerPoint 2003. > > > > > > "JeffB" wrote: > > > > > > > I'm having problems with my new Wacom Intuos3 writing tablet in Powerpoint > > > > 2007. When I use the ink annotation tools in slide presentation mode using my > > > > writing pen, vertical lines of the same pen color occassionally appear on > > > > certain letters as I write. This does not happen in other programs (eg. > > > > annotation in Adobe Acrobat works fine). I replaced my tablet thinking the > > > > 1st had a problem, but the replacement also has same issue. I contacted Wacom > > > > Technical Support and they suggested I download MS Office Service Pack 1 > > > > (SP1) which I did, but I have same issue. > > > > > > > > When I tried my laptop, I have same issue except lines are now horizontal. I > > > > also tried downloading the latest tablet driver, but I still have same > > > > problem. > > > > > > > > Anybody any ideas how to solve this problem? I really need to be able to use > > > > my writing pen in Powerpoint > > > > -- > > > > JeffB > > > > NextStep Music Performance, LLC
From: Steve Rindsberg on 9 May 2008 07:44 Thanks for coming back and reporting the updated details on that ... it's bound to help someone else out later. In article <DED0EDAF-ADE1-4F20-9F98-1BF6C493EE3E(a)microsoft.com>, Lbrownin wrote: > Microsoft says they are working on it, and IF they can find a fix it will be > at least two months before it would be available. "The workaround for the > time being is to change the screen resolution in the Set Up Slide Show window > to either 1024x768 or 800x600 depending on the device the presentation is > being displayed on." > > "lbrownin" wrote: > > > I called Toshiba support and they said it's a known issue with PowerPoint > > 2007, a software problem, and we need to contact Microsoft. We're at a > > university with a site license for Office, so now I'm trying to find out the > > proper channels to do that. > > > > In my own experimenting, I found that if you write s-l-o-w-l-y and > > d-e-l-i-b-e-r-a-t-e-l-y you can mostly avoid the problem. But that's not an > > acceptable solution for the professor. > > > > "JeffB" wrote: > > > > > I am glad to know that I am not the only person having this issue!! > > > > > > I downloaded the latest driver, but still had the same problem. I am not > > > sure I deleted the old driver though and so there may be a conflict. That was > > > my reason for the last post asking if anybody could tell me how to delete the > > > old driver and install the new one properly. > > > > > > Let me know if you manage to solve this problem and I will do the same. > > > Thanks for contacting me!! > > > -- > > > JeffB > > > NextStep Music Performance, LLC > > > > > > > > > "lbrownin" wrote: > > > > > > > Did a new driver solve the problem? We're having the same thing with a new > > > > Toshiba Portege tablet PC (Wacom technology) in PowerPoint 2007. It doesn't > > > > happen in any other program, and it doesn't happen in PowerPoint 2003. > > > > > > > > "JeffB" wrote: > > > > > > > > > I'm having problems with my new Wacom Intuos3 writing tablet in Powerpoint > > > > > 2007. When I use the ink annotation tools in slide presentation mode using my > > > > > writing pen, vertical lines of the same pen color occassionally appear on > > > > > certain letters as I write. This does not happen in other programs (eg. > > > > > annotation in Adobe Acrobat works fine). I replaced my tablet thinking the > > > > > 1st had a problem, but the replacement also has same issue. I contacted Wacom > > > > > Technical Support and they suggested I download MS Office Service Pack 1 > > > > > (SP1) which I did, but I have same issue. > > > > > > > > > > When I tried my laptop, I have same issue except lines are now horizontal. I > > > > > also tried downloading the latest tablet driver, but I still have same > > > > > problem. > > > > > > > > > > Anybody any ideas how to solve this problem? I really need to be able to use > > > > > my writing pen in Powerpoint > > > > > -- > > > > > JeffB > > > > > NextStep Music Performance, LLC > ----------------------------------------- Steve Rindsberg, PPT MVP PPT FAQ: www.pptfaq.com PPTools: www.pptools.com ================================================
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