Prev: CX6600 no longer printing
Next: HP Officejet 9130 on Windows Server 2003
From: Mike S. on 15 Apr 2008 21:43
I contacted HP (via live chat) about where I can get drivers for my
psc 1210 all-in-one printer. They told me to use the printer
installation wizard, select USB001 or DOT4_001 port from the list, and
then select HP Deskjet 990c from the printer list. Does that sound
right?

I just want to know if those drivers will work with my printer. Any
ideas? I know a lot of people have had problems with the psc 1210 so I
just want to make sure things don't get screwed up. I'm not really
sure I can trust HP, the person I chatted with seemed more like a
robot than a person. And if it's as easy as using the 990c drivers,
why don't they just tell people that on their website? Seems odd to
me.

Also, I forgot to ask HP, but when should the printer be connected?
I'm supposed to use the add printer wizard, so do I connect the
printer before I start the wizard or after?
From: ISZ on 16 Apr 2008 16:18

No, That does not sound right. You should be able to down load the
driver you need from the hp website.

Go here;

http://welcome.hp.com/country/us/en/support.html?pageDisplay=support&jumpid=in_R329_prodexp%2Fhhoslp%2Fsplit%2Fsupport

Type in your desket 1210, select you Operating system, download and
install the driver. Leave your printer off when you do the install-you
will be prompeted to turn on your printer and connect the usb
cable....good luck!!

On Apr 15, 6:43 pm, "Mike S." <littleboybl...(a)yahoo.com> wrote:
> I contacted HP (via live chat) about where I can get drivers for my
> psc 1210 all-in-one printer. They told me to use the printer
> installation wizard, select USB001 or DOT4_001 port from the list, and
> then select HP Deskjet 990c from the printer list. Does that sound
> right?
>
> I just want to know if those drivers will work with my printer. Any
> ideas? I know a lot of people have had problems with the psc 1210 so I
> just want to make sure things don't get screwed up. I'm not really
> sure I can trust HP, the person I chatted with seemed more like a
> robot than a person. And if it's as easy as using the 990c drivers,
> why don't they just tell people that on their website? Seems odd to
> me.
>
> Also, I forgot to ask HP, but when should the printer be connected?
> I'm supposed to use the add printer wizard, so do I connect the
> printer before I start the wizard or after?

From: Mike S. on 16 Apr 2008 20:02
I should've stated in my original post that HP doesn't have only the
drivers on their website. They have the full software package, which I
don't want. I just want the drivers, and that software package doesn't
offer the option of doing a custom install.

I tried using the 990c drivers and it didn't even work. I contacted HP
again and they're completely clueless.

I'm wondering whether I could use the basic drivers for one of the
other all-in-one printers. Any thoughts?




ISZ wrote:
> No, That does not sound right. You should be able to down load the
> driver you need from the hp website.
>
> Go here;
>
> http://welcome.hp.com/country/us/en/support.html?pageDisplay=support&jumpid=in_R329_prodexp%2Fhhoslp%2Fsplit%2Fsupport
>
> Type in your desket 1210, select you Operating system, download and
> install the driver. Leave your printer off when you do the install-you
> will be prompeted to turn on your printer and connect the usb
> cable....good luck!!
>
> On Apr 15, 6:43 pm, "Mike S." <littleboybl...(a)yahoo.com> wrote:
> > I contacted HP (via live chat) about where I can get drivers for my
> > psc 1210 all-in-one printer. They told me to use the printer
> > installation wizard, select USB001 or DOT4_001 port from the list, and
> > then select HP Deskjet 990c from the printer list. Does that sound
> > right?
> >
> > I just want to know if those drivers will work with my printer. Any
> > ideas? I know a lot of people have had problems with the psc 1210 so I
> > just want to make sure things don't get screwed up. I'm not really
> > sure I can trust HP, the person I chatted with seemed more like a
> > robot than a person. And if it's as easy as using the 990c drivers,
> > why don't they just tell people that on their website? Seems odd to
> > me.
> >
> > Also, I forgot to ask HP, but when should the printer be connected?
> > I'm supposed to use the add printer wizard, so do I connect the
> > printer before I start the wizard or after?
 | 
Pages: 1
Prev: CX6600 no longer printing
Next: HP Officejet 9130 on Windows Server 2003