RAID-1 and bad sectors?
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From: Rod Speed on 11 Jan 2006 13:26 void(a)no.spam.com wrote > I emailed Samsung the output from HUTIL and > smartctl, and here is their unhelpful response: That's not unhelpful, they are saying the drive is dying and that it will be replaced under warranty. > Dear Sir/Madam: > > If this drive was purchased separately from your computer system, > within the last three years, it is under warranty. If your drive was > preinstalled in a branded computer, such as a Dell or HP, please > contact that company, as they assume all responsibility for service > and support. Otherwise, please use the attached form to request an > RMA from our factory service center. As an alternative to fax, you > can also submit the form by email to svcfsc(a)sea.samsung.com. This > will set up warranty replacement of the drive with refurbished stock > that carries the remainder of your original warranty. You may also > wish to visit our factory service center web site at > http://www.fesvc.com and sign up for a username and password. Once > this is done, you can make any needed RMA requests online.
From: void on 11 Jan 2006 16:08 On Thu, 12 Jan 2006 05:26:25 +1100, "Rod Speed" <rod_speed(a)yahoo.com> wrote: >void(a)no.spam.com wrote > >> I emailed Samsung the output from HUTIL and >> smartctl, and here is their unhelpful response: > >That's not unhelpful, they are saying the drive is >dying and that it will be replaced under warranty. But I seriously doubt that they took the time to analyze the output from the two programs. Like you told me to do, I asked them why HUTIL reported multiple bad sectors, while smartctl only reported one bad sector. They didn't answer that question.
From: Rod Speed on 11 Jan 2006 16:30 void(a)no.spam.com wrote > Rod Speed <rod_speed(a)yahoo.com> wrote >> void(a)no.spam.com wrote >>> I emailed Samsung the output from HUTIL and >>> smartctl, and here is their unhelpful response: >> That's not unhelpful, they are saying the drive is >> dying and that it will be replaced under warranty. > But I seriously doubt that they took the time > to analyze the output from the two programs. Likely they just use the HUTIL report and recognised a known problem. > Like you told me to do, I asked them why HUTIL reported > multiple bad sectors, while smartctl only reported one > bad sector. They didn't answer that question. Sure, but they likely decided it was too hard to explain.
From: Folkert Rienstra on 12 Jan 2006 17:26 <void(a)no.spam.com> wrote in message news:4inhr15egud61ce235538bn9fkld1uasff(a)4ax.com > Thanks for the informative post, Arno. Just his usual ranting. Never bothers to check what he rambles out.
From: Folkert Rienstra on 12 Jan 2006 17:29
"ohaya" <ohaya(a)cox.net> wrote in message news:43B5B25C.6B2A3D2F(a)cox.net > > I have a Samsung SP1213N 120 GB drive, and on their web site they have a > > couple utilities for testing hard drives: SHDIAG, which asks you to do a > > low-level format if it detects an error (I guess I don't want to use that > > one), and HUTIL. They don't say what HUTIL does if it detects an error, but > > they say it writes stuff to the disk while testing. Would it overwrite any of > > my data? > > > Hi, > > I ran HUTIL on my Samsung SP2014N a couple of weeks ago, and when it > found what it said was a bad sector, I think that the warning msg said > that it would write all zeroes to that sector if I answer 'yes'. I was > right in the middle of a bunch of things, so I don't remember exactly, > but I know that I decided NOT to tell it 'yes'. Yeah, it obviously is a bad thing to correct a bad sector. Good choice. > > Jim |