Prev: HELP HELP - installation error: file not found
Next: Word XP and Outlook 2003
From: MSUdub on 22 Jul 2005 09:48
We just had to reformat our hard-drive and reinstall Windows XP Home edition.
We now need to reintall all our software, including Office XP Standard
edition.

The disc we own is for an upgrade (because we originally purchased it to
upgrade a previous version of Office). Can we reinstall Office from this
"upgrade" version (we don't have the disc for the previous version of Office
because it was installed when we purchased the computer)?
From: Carey Frisch [MVP] on 22 Jul 2005 09:59
Unfortunately, no. Without the original qualifying Office CD,
the upgrade version you now have cannot be installed.
You'll need to purchase a "Full Version" of Microsoft Office.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

"MSUdub" wrote:

| We just had to reformat our hard-drive and reinstall Windows XP Home edition.
| We now need to reintall all our software, including Office XP Standard
| edition.
|
| The disc we own is for an upgrade (because we originally purchased it to
| upgrade a previous version of Office). Can we reinstall Office from this
| "upgrade" version (we don't have the disc for the previous version of Office
| because it was installed when we purchased the computer)?
From: Bob I on 22 Jul 2005 10:18
You will need to contact the vendor to get the install disks for the
previous version.

MSUdub wrote:
> We just had to reformat our hard-drive and reinstall Windows XP Home edition.
> We now need to reintall all our software, including Office XP Standard
> edition.
>
> The disc we own is for an upgrade (because we originally purchased it to
> upgrade a previous version of Office). Can we reinstall Office from this
> "upgrade" version (we don't have the disc for the previous version of Office
> because it was installed when we purchased the computer)?

From: Beth Melton on 22 Jul 2005 13:09
You need to have a qualifying product in order to install the upgrade.
Here's a list for Office XP:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q290540

Note you don't have to have the product installed, when asked for the
qualifying product, remove the upgrade CD and insert the CD for the
qualifying product.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"MSUdub" <MSUdub(a)discussions.microsoft.com> wrote in message
news:B692865B-BCB3-4DC3-A2DA-05C064A6EDE0(a)microsoft.com...
> We just had to reformat our hard-drive and reinstall Windows XP Home
> edition.
> We now need to reintall all our software, including Office XP
> Standard
> edition.
>
> The disc we own is for an upgrade (because we originally purchased
> it to
> upgrade a previous version of Office). Can we reinstall Office from
> this
> "upgrade" version (we don't have the disc for the previous version
> of Office
> because it was installed when we purchased the computer)?


From: BrianC on 23 Jul 2005 01:35
Reformat with your system recovery discs. The manufacturer is REQUIRED to
give recovery CDs or use a hidden partition. Reinstall with factory image.
"Bob I" <birelan(a)yahoo.com> wrote in message
news:O0b2GisjFHA.3540(a)TK2MSFTNGP14.phx.gbl...
> You will need to contact the vendor to get the install disks for the
> previous version.
>
> MSUdub wrote:
>> We just had to reformat our hard-drive and reinstall Windows XP Home
>> edition. We now need to reintall all our software, including Office XP
>> Standard edition.
>>
>> The disc we own is for an upgrade (because we originally purchased it to
>> upgrade a previous version of Office). Can we reinstall Office from this
>> "upgrade" version (we don't have the disc for the previous version of
>> Office because it was installed when we purchased the computer)?
>


 | 
Pages: 1
Prev: HELP HELP - installation error: file not found
Next: Word XP and Outlook 2003