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From: Snapper on 29 Mar 2008 16:15
Today my HP Ipaq 112 PDA (windows mobile 6) locked up while running a
program. I had to press in the reset button on the side of the unit.

When it rebooted it wasn't to the normal Windows Mob splash screen but
rather to one where I had to reinitialise the screen sensitivity etc. When
it fired up I found that all settings had to be redone. Stuff like
regional settings, time, date, etc. All installed programs would run but
each time they were run for the first time a message about trusting
certificates popped up and did I want to continue.

But I've found that a couple won't run. AvantGo being one.

I tried to uninstall it but it's not listed in the program list. It is
looking at storage memory on the PDA not the SD card that I have all
applications stored or installed on.

If I delete the AvantGo files directly from the SD card will WM6 pick this
up and delete the icon/shortcuts for it or will I have to somehow manually
remove them? If so how is this done.

Or if I simply reinstalled it back over the existing installation, would
that do?

Finally, in order to stop this happening again is there a proper way to
restart Windows Mobile 6 without having to reset the settings, etc.?


--
A fanatic is one who can't change his mind and won't change the subject.
From: Beck on 29 Mar 2008 16:59

"Snapper" <snapper1(a)y7mail.com> wrote in message
news:47eea37d$0$6417$c3e8da3(a)news.astraweb.com...
> Today my HP Ipaq 112 PDA (windows mobile 6) locked up while running a
> program. I had to press in the reset button on the side of the unit.
>
> When it rebooted it wasn't to the normal Windows Mob splash screen but
> rather to one where I had to reinitialise the screen sensitivity etc. When
> it fired up I found that all settings had to be redone. Stuff like
> regional settings, time, date, etc. All installed programs would run but
> each time they were run for the first time a message about trusting
> certificates popped up and did I want to continue.
>
> But I've found that a couple won't run. AvantGo being one.
>
> I tried to uninstall it but it's not listed in the program list. It is
> looking at storage memory on the PDA not the SD card that I have all
> applications stored or installed on.
>
> If I delete the AvantGo files directly from the SD card will WM6 pick this
> up and delete the icon/shortcuts for it or will I have to somehow manually
> remove them? If so how is this done.
>
> Or if I simply reinstalled it back over the existing installation, would
> that do?
>
> Finally, in order to stop this happening again is there a proper way to
> restart Windows Mobile 6 without having to reset the settings, etc.?

I am no expert but it sounds like you happened upon a freak occurance, maybe
a software bug that caused the system reset. The reset button should only
be a soft reset (like switching off tyhen on again) and should not restore
the system. I have had this happen to me a couple of times before and I
just put it down to a strange occurance of the system. You might want to
invest in a good backup program in case it ever happens again.

From: Sven on 29 Mar 2008 22:39
I would agree with Beck. The stylus poke reset should only be a soft reset,
retaining all settings, programs, personalizations. I would do no more than
set up the screen alignment and date/time etc. and poke a soft reset again.
If it does the full hard reset again, and it were my unit, HP would be
getting it back.

Before you do too much though, I would do an official hard reset, typically
a Settings application that is called Clear Storage on newer devices, or
follow your owners manual. With an unintended, anomalous hard reset, I
wouldn't trust it did it all correctly, and would follow it with an intended
one.

What happens on programs installed on an SD card with a hard reset, is that
all the pointers and reg entries are erased, though the files on the SD card
are not. It is typically OK to just re-install over the old files.

Look into the backup programs as Beck suggested as well. Just make several
backups as you are re-installing programs. If you have a bad apple, you
don't want to have your only backup include it.

--
Sven
MVP Mobile Devices
"Beck" <beck(a)none> wrote in message
news:47eeada2$0$17902$892e0abb(a)auth.newsreader.octanews.com...
>
> "Snapper" <snapper1(a)y7mail.com> wrote in message
> news:47eea37d$0$6417$c3e8da3(a)news.astraweb.com...
>> Today my HP Ipaq 112 PDA (windows mobile 6) locked up while running a
>> program. I had to press in the reset button on the side of the unit.
>>
>> When it rebooted it wasn't to the normal Windows Mob splash screen but
>> rather to one where I had to reinitialise the screen sensitivity etc.
>> When
>> it fired up I found that all settings had to be redone. Stuff like
>> regional settings, time, date, etc. All installed programs would run but
>> each time they were run for the first time a message about trusting
>> certificates popped up and did I want to continue.
>>
>> But I've found that a couple won't run. AvantGo being one.
>>
>> I tried to uninstall it but it's not listed in the program list. It is
>> looking at storage memory on the PDA not the SD card that I have all
>> applications stored or installed on.
>>
>> If I delete the AvantGo files directly from the SD card will WM6 pick
>> this
>> up and delete the icon/shortcuts for it or will I have to somehow
>> manually
>> remove them? If so how is this done.
>>
>> Or if I simply reinstalled it back over the existing installation, would
>> that do?
>>
>> Finally, in order to stop this happening again is there a proper way to
>> restart Windows Mobile 6 without having to reset the settings, etc.?
>
> I am no expert but it sounds like you happened upon a freak occurance,
> maybe a software bug that caused the system reset. The reset button
> should only be a soft reset (like switching off tyhen on again) and should
> not restore the system. I have had this happen to me a couple of times
> before and I just put it down to a strange occurance of the system. You
> might want to invest in a good backup program in case it ever happens
> again.

From: Snapper on 29 Mar 2008 22:47
Beck wrote...

> I am no expert but it sounds like you happened upon a freak occurance, maybe
> a software bug that caused the system reset. The reset button should only

The reset occured when I pressed the button. Prior to that the PDA had
frozen and was unresponsive - you know, typical Windows characteristic.
I'm wondering if there is a different mode of reset if the button is held
in momentarily versus being held in for say a couple of seconds, which is
what I might've done. I can't recall now.

> just put it down to a strange occurance of the system. You might want to
> invest in a good backup program in case it ever happens again.

Are there such things?


From: Beck on 30 Mar 2008 07:21

"Snapper" <snapper1(a)y7mail.com> wrote in message
news:47eefef1$0$29148$c3e8da3(a)news.astraweb.com...
> Beck wrote...
>
>> I am no expert but it sounds like you happened upon a freak occurance,
>> maybe
>> a software bug that caused the system reset. The reset button should
>> only
>
> The reset occured when I pressed the button. Prior to that the PDA had
> frozen and was unresponsive - you know, typical Windows characteristic.
> I'm wondering if there is a different mode of reset if the button is held
> in momentarily versus being held in for say a couple of seconds, which is
> what I might've done. I can't recall now.

Yes exactly the same happened to me - different model, different OS. I had
a freeze up and so did a soft reset and it did a hard reset. It happened
about 3 times in the first month of purchasing and then it never happened
again after that.
Although I did not find the cause I suspect it was a program I had installed
which caused the problems.

>> just put it down to a strange occurance of the system. You might want to
>> invest in a good backup program in case it ever happens again.
>
> Are there such things?

Sprite Backup and SPB Backup are just two of them, these both cost money but
there are trial versions available I think. There is also NS Contacts
backup to backup contacts only, this program is free.

Of course there is the possibility that there is something wrong with the
machine. Double check with the manual that the button is a soft reset
button (and not a unique hard reset button) and if it is, press it again.
What should happen is that the pda should just restart as if you turned it
off then on again.

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