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From: lesley.quelch on 22 May 2010 11:02
DEAR SIR

MY QUERY IS SAINSBURYS OF HULL HAVE SOLD ME A COMPUTER WITHOUT THE WINDOWS 7
CD. I DO NOT WANT TO EXCHANGE THIS COMPUTER FOR ANOTHER ONE AS I HAVE
SEVERAL YEARS WORK ON IT.

I PURCHASED THE ITEM WITH MY MBNA CREDIT CARD.

WHAT ARE MY RIGHTS?

DO I ASK FOR COMPENSATION AS I HAVEN'T BEEN ABLE TO WORK FROM HOME THE
COMPUTER HAS DISABLED WINDOWS 7 OWING TO THE FACT THAT I COULDN'T QUOTE THE
KEY PRODUCT ValidTION CODE NUMBER AS I DIDN'T POSSESS THE CD.

DO I LET THE CREDIT CARD COMPANY DEAL WITH IT?

THANKING YOU IN ANTICIPATION OF YOUR ASSISTANCE



KIND REGARDS

LESLEY QUELCH

lesley.quelch(a)gmail.com

Tel: 01482 658762





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