From: Bob on
I recently installed a SMART monitoring program called Hard Drive
Inspector (http://www.altrixsoft.com/en/hddinsp/) and for the past few
days it has been telling me about an iminent failure of a Maxtor 160GB
ATA disk installed in my PC. The only SMART attribute I can see that
is low is the Offline Seek Performance...it's value is 146 (or 73%).
HD Inspector includes a graph showing you history values of SMART
attributes and during the past few days since the alert has been
popping up, the value has stayed at 146 so it does not seem to be
getting worse. The lower threshold is much lower than 146.

My questions/concerns are:

1) What exactly is Offline Seek Performance?
2) Is this something I need to be overly concerned about given the fact
that I am still well above the threshold for this attribute?

TIA!
Bob
From: Arno Wagner on
Previously Bob <am_dew(a)removepanixthis.com> wrote:
> I recently installed a SMART monitoring program called Hard Drive
> Inspector (http://www.altrixsoft.com/en/hddinsp/) and for the past few
> days it has been telling me about an iminent failure of a Maxtor 160GB
> ATA disk installed in my PC. The only SMART attribute I can see that
> is low is the Offline Seek Performance...it's value is 146 (or 73%).
> HD Inspector includes a graph showing you history values of SMART
> attributes and during the past few days since the alert has been
> popping up, the value has stayed at 146 so it does not seem to be
> getting worse. The lower threshold is much lower than 146.

> My questions/concerns are:

> 1) What exactly is Offline Seek Performance?
> 2) Is this something I need to be overly concerned about given the fact
> that I am still well above the threshold for this attribute?

The warning should be taken very seriously. It might be some
other attribute that is the problem, not the offline seek
performance.

Can you post the complete set of smart attributes here?

Arno
From: Rod Speed on
Bob <am_dew(a)REMOVepanixThis.com> wrote:
> I recently installed a SMART monitoring program called Hard Drive
> Inspector (http://www.altrixsoft.com/en/hddinsp/) and for the past few
> days it has been telling me about an iminent failure of a Maxtor 160GB
> ATA disk installed in my PC. The only SMART attribute I can see that
> is low is the Offline Seek Performance...it's value is 146 (or 73%).
> HD Inspector includes a graph showing you history values of SMART
> attributes and during the past few days since the alert has been
> popping up, the value has stayed at 146 so it does not seem to be
> getting worse. The lower threshold is much lower than 146.
>
> My questions/concerns are:
>
> 1) What exactly is Offline Seek Performance?
> 2) Is this something I need to be overly concerned about given the
> fact that I am still well above the threshold for this attribute?

I'd check the actual SMART values using Everest from
http://www.majorgeeks.com/download.php?det=4181
or if that doesnt show the smart data, the smartctl from
the knoppix bootable CD.

Offline just means tests the drive does by itself,
as opposed to what its told to do by a diagnostic.

Seek performance is how quickly the drive can move from track to track.
If the seek performance is getting worse, that can indeed be an indication
that the drive is failing, with the drive not being able to read the new track
data properly as quickly as it used to and that may well indicate a problem.

Certainly those Maxtors dont look good in the storagereview reliability
stats, so I would certainly backup what you'll slash your wrists if you
lose even if you have to run out and buy a DVD or CD burner to do that.


From: Bob on
In article <42595oF1gsabjU1(a)individual.net>,
Arno Wagner <me(a)privacy.net> wrote:
:Previously Bob <am_dew(a)removepanixthis.com> wrote:
:> I recently installed a SMART monitoring program called Hard Drive
:> Inspector (http://www.altrixsoft.com/en/hddinsp/) and for the past few
:> days it has been telling me about an iminent failure of a Maxtor 160GB
:> ATA disk installed in my PC. The only SMART attribute I can see that
:> is low is the Offline Seek Performance...it's value is 146 (or 73%).
:> HD Inspector includes a graph showing you history values of SMART
:> attributes and during the past few days since the alert has been
:> popping up, the value has stayed at 146 so it does not seem to be
:> getting worse. The lower threshold is much lower than 146.
:
:> My questions/concerns are:
:
:> 1) What exactly is Offline Seek Performance?
:> 2) Is this something I need to be overly concerned about given the fact
:> that I am still well above the threshold for this attribute?
:
:The warning should be taken very seriously. It might be some
:other attribute that is the problem, not the offline seek
:performance.
:
:Can you post the complete set of smart attributes here?

Sure thing...here they are as taken from Everest v2.20.405 (not sure how this
might wrap in your news reader). Note the "vendor specified" attributes. D1 is the Offline Seek
Performance attribute which I believe is triggering the warning.

Any input would be greatly appreciated!


[ Maxtor 6Y160P0 (Y43H7T4E) ]

03 Spin Up Time 63 202 202 7960 OK: Value is normal
04 Start/Stop Count 0 253 253 38 OK: Always passing
05 Reallocated Sector Count 63 253 253 1 OK: Value is normal
06 Read Channel Margin 100 253 253 0 OK: Value is normal
07 Seek Error Rate 0 253 252 0 OK: Always passing
08 Seek Time Performance 187 252 250 50574 OK: Value is normal
09 Power-On Time Count 0 250 250 64691 OK: Always passing
0A Spin Retry Count 157 253 252 0 OK: Value is normal
0B Calibration Retry Count 223 253 252 0 OK: Value is normal
0C Power Cycle Count 0 251 251 1070 OK: Always passing
C0 Power-Off Retract Count 0 253 253 0 OK: Always passing
C1 Load/Unload Cycle Count 0 253 253 0 OK: Always passing
C2 Temperature 0 253 253 22 OK: Always passing
C3 Hardware ECC Recovered 0 253 252 7823 OK: Always passing
C4 Reallocation Event Count 0 253 253 0 OK: Always passing
C5 Current Pending Sector Count 0 253 253 1 OK: Always passing
C6 Off-Line Uncorrectable Sector Count 0 252 252 1 OK: Always passing
C7 Ultra ATA CRC Error Rate 0 199 199 0 OK: Always passing
C8 Write Error Rate 0 253 252 0 OK: Always passing
C9 <vendor-specific> 0 253 252 1 OK: Always passing
CA <vendor-specific> 0 253 252 0 OK: Always passing
CB <vendor-specific> 180 253 252 1 OK: Value is normal
CC <vendor-specific> 0 253 252 0 OK: Always passing
CD <vendor-specific> 0 253 252 0 OK: Always passing
CF <vendor-specific> 0 253 252 0 OK: Always passing
D0 <vendor-specific> 0 253 252 0 OK: Always passing
D1 <vendor-specific> 0 146 146 0 OK: Always passing
63 <vendor-specific> 0 253 253 0 OK: Always passing
64 <vendor-specific> 0 253 253 0 OK: Always passing
65 <vendor-specific> 0 253 253 0 OK: Always passing
From: Arno Wagner on
Previously Bob <noone(a)nowhere.com> wrote:
> In article <42595oF1gsabjU1(a)individual.net>,
> Arno Wagner <me(a)privacy.net> wrote:
> :Previously Bob <am_dew(a)removepanixthis.com> wrote:
> :> I recently installed a SMART monitoring program called Hard Drive
> :> Inspector (http://www.altrixsoft.com/en/hddinsp/) and for the past few
> :> days it has been telling me about an iminent failure of a Maxtor 160GB
> :> ATA disk installed in my PC. The only SMART attribute I can see that
> :> is low is the Offline Seek Performance...it's value is 146 (or 73%).
> :> HD Inspector includes a graph showing you history values of SMART
> :> attributes and during the past few days since the alert has been
> :> popping up, the value has stayed at 146 so it does not seem to be
> :> getting worse. The lower threshold is much lower than 146.
> :
> :> My questions/concerns are:
> :
> :> 1) What exactly is Offline Seek Performance?
> :> 2) Is this something I need to be overly concerned about given the fact
> :> that I am still well above the threshold for this attribute?
> :
> :The warning should be taken very seriously. It might be some
> :other attribute that is the problem, not the offline seek
> :performance.
> :
> :Can you post the complete set of smart attributes here?

> Sure thing...here they are as taken from Everest v2.20.405 (not sure how this
> might wrap in your news reader). Note the "vendor specified" attributes. D1 is the Offline Seek
> Performance attribute which I believe is triggering the warning.

> Any input would be greatly appreciated!


Frankly I do not see a problem here. The single reallocated sector
is no reason for concern. The spin-up time might be an issue, maybe
a PSU with too low 12V line. D1 also seems unproblematic, but could be
related to a too low or weak 12V line from the PSU as well (seeks
failing because the power gives way a little).

Arno


> [ Maxtor 6Y160P0 (Y43H7T4E) ]

> 03 Spin Up Time 63 202 202 7960 OK: Value is normal
> 04 Start/Stop Count 0 253 253 38 OK: Always passing
> 05 Reallocated Sector Count 63 253 253 1 OK: Value is normal
> 06 Read Channel Margin 100 253 253 0 OK: Value is normal
> 07 Seek Error Rate 0 253 252 0 OK: Always passing
> 08 Seek Time Performance 187 252 250 50574 OK: Value is normal
> 09 Power-On Time Count 0 250 250 64691 OK: Always passing
> 0A Spin Retry Count 157 253 252 0 OK: Value is normal
> 0B Calibration Retry Count 223 253 252 0 OK: Value is normal
> 0C Power Cycle Count 0 251 251 1070 OK: Always passing
> C0 Power-Off Retract Count 0 253 253 0 OK: Always passing
> C1 Load/Unload Cycle Count 0 253 253 0 OK: Always passing
> C2 Temperature 0 253 253 22 OK: Always passing
> C3 Hardware ECC Recovered 0 253 252 7823 OK: Always passing
> C4 Reallocation Event Count 0 253 253 0 OK: Always passing
> C5 Current Pending Sector Count 0 253 253 1 OK: Always passing
> C6 Off-Line Uncorrectable Sector Count 0 252 252 1 OK: Always passing
> C7 Ultra ATA CRC Error Rate 0 199 199 0 OK: Always passing
> C8 Write Error Rate 0 253 252 0 OK: Always passing
> C9 <vendor-specific> 0 253 252 1 OK: Always passing
> CA <vendor-specific> 0 253 252 0 OK: Always passing
> CB <vendor-specific> 180 253 252 1 OK: Value is normal
> CC <vendor-specific> 0 253 252 0 OK: Always passing
> CD <vendor-specific> 0 253 252 0 OK: Always passing
> CF <vendor-specific> 0 253 252 0 OK: Always passing
> D0 <vendor-specific> 0 253 252 0 OK: Always passing
> D1 <vendor-specific> 0 146 146 0 OK: Always passing
> 63 <vendor-specific> 0 253 253 0 OK: Always passing
> 64 <vendor-specific> 0 253 253 0 OK: Always passing
> 65 <vendor-specific> 0 253 253 0 OK: Always passing
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