Scanner Driver
in [Hardware]
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From: Drummond on 23 Jan 2008 10:26 I'm having a interesting issue with a scanner. When I try to install it, it is not recognized. The drivers are included and I have followed the directions with no success. When I try to manually update the driver and select the location it appears to be looking for a file named "ECB2KXB.inf" not the MEM48U.inf included with the scanner, which is also the model of the scanner. ECB2KXB.inf is not on the cd at all! Of course the "manufacturer" (not really) doesn't list the product on their web site at all. Am I asking for trouble if I rename the file and try that or should I just trash this scanner and buy something worth the effort. The scanner was free so I'm not out anything except a couple hours time and frustration. Thanks, Drummond
From: Paul on 23 Jan 2008 11:44 Drummond wrote: > I'm having a interesting issue with a scanner. When I try to install it, it > is not recognized. The drivers are included and I have followed the > directions with no success. When I try to manually update the driver and > select the location it appears to be looking for a file named "ECB2KXB.inf" > not the MEM48U.inf included with the scanner, which is also the model of the > scanner. ECB2KXB.inf is not on the cd at all! Of course the "manufacturer" > (not really) doesn't list the product on their web site at all. > > Am I asking for trouble if I rename the file and try that or should I just > trash this scanner and buy something worth the effort. The scanner was free > so I'm not out anything except a couple hours time and frustration. > > Thanks, > Drummond User manual: http://www.memorex.com/downloads/software/48uMemorexMEM48U.zip Driver download (not available) - indicates the scanner is made by Artec http://web.archive.org/web/20051231014459/www.artecusa.com/usb-scanner-driver.html Got the driver download from driverguide.com (MEM48U1.50.ZIP - 29,163,103 bytes) Looking in the Mem48U.inf file %TScan.DeviceDesc% = TScan.Scanner, USB\VID_05D8&PID_4005 The VID and PID have to match the enumeration returned by the device. Renaming an INF won't help, because for the operations in the INF to "take", the enumeration has to match. With the scanner plugged in, run the following tool. Some of the info in there, should show the VID and PID of the scanner. I have to apologize for the source - this used to be on the Microsoft site, but I guess it was too useful. Therefore, I have to use an archived copy. When you go to this page, the download link is on the right. I verified that at least the top EXE link still works. Download file is 167,231 bytes. Run the EXE and it will display what is plugged into each port. You want to check for "05D8" and "4005" in the listed information, as proof that the scanner is not broken. http://web.archive.org/web/20070516010130/http://www.microsoft.com/whdc/device/stream/vidcap/UVCViewdwn.mspx I cannot find a match for ECB2KXB.inf. I can find a match for ECB2KXP.inf. The latter file is a PCCard bus controller. So if this was a laptop, there was a USB card plugged into the PCCard slot, maybe there is some vague relevance. Otherwise, I expect it would be pretty hard for the enumeration to be that far off. This is the content of the ECB2KXP.inf file. http://contents.driverguide.com/content.php?id=624796&path=PCMCIA%2FCardBus%2FWin2KXP%2FECB2KXP.inf Paul
From: Drummond on 23 Jan 2008 12:58 I tried the ArtecUSA site it is now one of those horrable search pages that take over abandoned sites. I'll give the tool a try, had the same result on 2 of the scanners, I was given 2 of them. It is possible they are both defective. Thanks! "Paul" wrote: > Drummond wrote: > > I'm having a interesting issue with a scanner. When I try to install it, it > > is not recognized. The drivers are included and I have followed the > > directions with no success. When I try to manually update the driver and > > select the location it appears to be looking for a file named "ECB2KXB.inf" > > not the MEM48U.inf included with the scanner, which is also the model of the > > scanner. ECB2KXB.inf is not on the cd at all! Of course the "manufacturer" > > (not really) doesn't list the product on their web site at all. > > > > Am I asking for trouble if I rename the file and try that or should I just > > trash this scanner and buy something worth the effort. The scanner was free > > so I'm not out anything except a couple hours time and frustration. > > > > Thanks, > > Drummond > > User manual: > http://www.memorex.com/downloads/software/48uMemorexMEM48U.zip > > Driver download (not available) - indicates the scanner is made by Artec > http://web.archive.org/web/20051231014459/www.artecusa.com/usb-scanner-driver.html > > Got the driver download from driverguide.com (MEM48U1.50.ZIP - 29,163,103 bytes) > > Looking in the Mem48U.inf file > > %TScan.DeviceDesc% = TScan.Scanner, USB\VID_05D8&PID_4005 > > The VID and PID have to match the enumeration returned by the device. Renaming > an INF won't help, because for the operations in the INF to "take", the > enumeration has to match. > > With the scanner plugged in, run the following tool. Some of the info in > there, should show the VID and PID of the scanner. I have to apologize for the > source - this used to be on the Microsoft site, but I guess it was too useful. > Therefore, I have to use an archived copy. When you go to this page, the > download link is on the right. I verified that at least the top EXE link > still works. Download file is 167,231 bytes. Run the EXE and it will display > what is plugged into each port. You want to check for "05D8" and "4005" in > the listed information, as proof that the scanner is not broken. > > http://web.archive.org/web/20070516010130/http://www.microsoft.com/whdc/device/stream/vidcap/UVCViewdwn.mspx > > I cannot find a match for ECB2KXB.inf. I can find a match for ECB2KXP.inf. > The latter file is a PCCard bus controller. So if this was a laptop, > there was a USB card plugged into the PCCard slot, maybe there is some vague > relevance. Otherwise, I expect it would be pretty hard for the > enumeration to be that far off. This is the content of the ECB2KXP.inf file. > > http://contents.driverguide.com/content.php?id=624796&path=PCMCIA%2FCardBus%2FWin2KXP%2FECB2KXP.inf > > Paul >
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