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From: MrPhats96 on 31 Oct 2009 22:31
About three weeks ago I did a windows update via Microsofts Windows update
page. I downloaded several updates including Security Update for PowerPoint
Viewer 2003 (KB969615). All of my downloads with the exception of Security
KB969615 installed properly. I keep getting a message stating that this
update can not be installed. I would like to remove this unistalled update
from my computer so that I dont have a icon on my taskbar telling me install
something I can not. I again went to the parent download site this evening
and was advised that the Power Point download was ready t be installed. Why
is microsoft telling to download updates that can not be installed?
From: Harry Johnston [MVP] on 1 Nov 2009 15:48
MrPhats96 wrote:

> About three weeks ago I did a windows update via Microsofts Windows update
> page. I downloaded several updates including Security Update for PowerPoint
> Viewer 2003 (KB969615). All of my downloads with the exception of Security
> KB969615 installed properly. I keep getting a message stating that this
> update can not be installed. I would like to remove this unistalled update
> from my computer so that I dont have a icon on my taskbar telling me install
> something I can not. I again went to the parent download site this evening
> and was advised that the Power Point download was ready t be installed. Why
> is microsoft telling to download updates that can not be installed?

Because your computer still needs it? It would be preferable to fix the problem
that is preventing it from being installed than to ignore it.

What error message do you get when you attempt to install it?

Harry.
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