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From: mcflyy on 26 Jun 2008 15:13
Hey Stephen,

We have a state controled Novell system at my site. Earlier this year
they rolled out GW7 via NAL, and it too broke our ability to send Word
documents via Routing Recipient.

What I found that I had to do (granted this is specific to our setup,
but it may give you a starting point) was to uninstall GW7 via the
Windows Add/Remove Programs. Then I verified (or re-installed) GW7
and rebooted.

After the reboot, DO NOT open GW7. I found that I had to then
reinstall Windows Messaging (ver 4.0 at our site). After that
reinstall, I could open GW7, open Word, and use my forms that used
Routing Recipient.

Hope this is in some way helpful. :-)
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