From: JulieS on
Hi Kay,

"Kay" <kay_schulz(a)yahoo.com> wrote in message
news:bc31b0e8-d0b6-4356-b9c4-5124041084c9(a)8g2000hse.googlegroups.com...
Hi Julie,

> Hello Kay,
>
> I wouldn't take my comment below to mean "project is not ideally
> suited to manage resources". My comment was specific to a question
> you posted about trying to capture 20-30% per day resource time on
> support tasks and leave 70-80% available for "real work" (your
> phrase). My question was why not use 70 - 80% max. unit for the
> project work, knowing that your resources had other duties that you
> would not document in a project file.

Sorry, I misunderstood or misinterpreted you then.
Thanks for clarification.

[Julie] No trouble. I'm glad you asked the question so I could
clarify for you :-)

>
> Project is designed to manage resources working ** on projects **. I
> wouldn't spend time creating tasks in project to account for each
> meeting, coffee break etc. that a resource does during his/her
> working
> day.

No, this is not exactly what I want. i used it now to say:
30% of the work are admin tasks and they have to book it somewhere.
But I do not track it.I only use for resource utilisation issues.

[Julie] As I noted, if you are not interested in tracking the 30%,
you could just set the resource's max. units at 70%. The difficulty
with this approach is, in my opinion, more political that logistics.
If I consider 70% to be fully utilized, then accepting that I can't
book a resource on project work 40 hours per week is easier. Another
option is to drop the resource's working calendar to less than 8 hours
per day -- perhaps only allowing 5 working hours per day is easier to
work with and then assign at 100%.

> I am not by any means a project expert, but I believe Project Server
> has the capacity to create Administrative projects that can be used
> to
> book non-project work against. With only project desktop (either
> Standard or Professional) my concern is that you would spend a large
> amount of time creating tasks to capture the non-project time,
> allowing very little time to manage the project.

Unfortunately we do not have project server, to my regret. I heard it
can do more
of the things I am looking for.

>
> I hope this helps.

As usual it does.
Kay

[Julie] Glad to hear it helps Kay.

Best,
Julie