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From: cybrserf on 17 Jan 2008 09:35
Hello group...sorry to bud in with a silly question but I wonder if
someone can help me. I have been trying to download the free update to
my HS6XL (version 6.2.2). I have been supposedly granted access to the
cakewalk ftp site, but when I try to grab the file by following the
link provided by Cakewalk in their confirmatory email entitled: "DL
Instructions - SONAR Home Studio 6.2.2 free update", I am asked for
my credentials to authenticate my access to the ftp server.
Presumably I was to get my credentials in the afore mentioned
email...where it implored me to:

"Remember, access to free patches and updates is granted only to
registered owners of Cakewalk software products, so please do not
share your personalized download link or credentials. "

Of course, the email comes from noreply(a)cakewalk.com so there is no
way for me to ask the obvious: What credentials? There are none that I
can see in the entire email...only a link and If I can't log onto the
FTP site anonymously, how should I proceed? Anybody have any
advice...I only get 3 shots at downloading this puppy and the link
expires in 24 more hours (it only last 48 hours)...I've already wasted
2 shots trying obvious stuff like anonymous login or email and product
serial number. Frankly, this seems overly complicated for an update
that is A) Free, B) of absolutely no use to anyone who does not own
the product. <sigh>

Thank you in advance for any guidance you may dream up ;-)

Cheers, CS
From: Sue Morton on 17 Jan 2008 09:54
It should be the email address and password you use to login to the Cake
site, the ones you used when you registered your copy. My guess is it is
the same email address Cake used to send you the announcement.
--
Sue Morton

cybrserf(a)gmail.com wrote:
> Hello group...sorry to bud in with a silly question but I wonder if
> someone can help me. I have been trying to download the free update to
> my HS6XL (version 6.2.2). I have been supposedly granted access to the
> cakewalk ftp site, but when I try to grab the file by following the
> link provided by Cakewalk in their confirmatory email entitled: "DL
> Instructions - SONAR Home Studio 6.2.2 free update", I am asked for
> my credentials to authenticate my access to the ftp server.
> Presumably I was to get my credentials in the afore mentioned
> email...where it implored me to:
>
> "Remember, access to free patches and updates is granted only to
> registered owners of Cakewalk software products, so please do not
> share your personalized download link or credentials. "
>
> Of course, the email comes from noreply(a)cakewalk.com so there is no
> way for me to ask the obvious: What credentials? There are none that I
> can see in the entire email...only a link and If I can't log onto the
> FTP site anonymously, how should I proceed? Anybody have any
> advice...I only get 3 shots at downloading this puppy and the link
> expires in 24 more hours (it only last 48 hours)...I've already wasted
> 2 shots trying obvious stuff like anonymous login or email and product
> serial number. Frankly, this seems overly complicated for an update
> that is A) Free, B) of absolutely no use to anyone who does not own
> the product. <sigh>
>
> Thank you in advance for any guidance you may dream up ;-)
>
> Cheers, CS


From: BobF on 17 Jan 2008 10:01
I don't know about HS, but for Sonar I always use my email addy and my
serial number


<cybrserf(a)gmail.com> wrote in message
news:16ee3bde-60e7-46ec-9e06-1f6fc5766900(a)l1g2000hsa.googlegroups.com...
> Hello group...sorry to bud in with a silly question but I wonder if
> someone can help me. I have been trying to download the free update to
> my HS6XL (version 6.2.2). I have been supposedly granted access to the
> cakewalk ftp site, but when I try to grab the file by following the
> link provided by Cakewalk in their confirmatory email entitled: "DL
> Instructions - SONAR Home Studio 6.2.2 free update", I am asked for
> my credentials to authenticate my access to the ftp server.
> Presumably I was to get my credentials in the afore mentioned
> email...where it implored me to:
>
> "Remember, access to free patches and updates is granted only to
> registered owners of Cakewalk software products, so please do not
> share your personalized download link or credentials. "
>
> Of course, the email comes from noreply(a)cakewalk.com so there is no
> way for me to ask the obvious: What credentials? There are none that I
> can see in the entire email...only a link and If I can't log onto the
> FTP site anonymously, how should I proceed? Anybody have any
> advice...I only get 3 shots at downloading this puppy and the link
> expires in 24 more hours (it only last 48 hours)...I've already wasted
> 2 shots trying obvious stuff like anonymous login or email and product
> serial number. Frankly, this seems overly complicated for an update
> that is A) Free, B) of absolutely no use to anyone who does not own
> the product. <sigh>
>
> Thank you in advance for any guidance you may dream up ;-)
>
> Cheers, CS


From: RobV on 17 Jan 2008 12:58
cybrserf(a)gmail.com wrote:
> Hello group...sorry to bud in with a silly question but I wonder if
> someone can help me. I have been trying to download the free update to
> my HS6XL (version 6.2.2). I have been supposedly granted access to the
> cakewalk ftp site, but when I try to grab the file by following the
> link provided by Cakewalk in their confirmatory email entitled: "DL
> Instructions - SONAR Home Studio 6.2.2 free update", I am asked for
> my credentials to authenticate my access to the ftp server.
> Presumably I was to get my credentials in the afore mentioned
> email...where it implored me to:
>
> "Remember, access to free patches and updates is granted only to
> registered owners of Cakewalk software products, so please do not
> share your personalized download link or credentials. "
>
> Of course, the email comes from noreply(a)cakewalk.com so there is no
> way for me to ask the obvious: What credentials? There are none that I
> can see in the entire email...only a link and If I can't log onto the
> FTP site anonymously, how should I proceed? Anybody have any
> advice...I only get 3 shots at downloading this puppy and the link
> expires in 24 more hours (it only last 48 hours)...I've already wasted
> 2 shots trying obvious stuff like anonymous login or email and product
> serial number. Frankly, this seems overly complicated for an update
> that is A) Free, B) of absolutely no use to anyone who does not own
> the product. <sigh>
>
> Thank you in advance for any guidance you may dream up ;-)
>
> Cheers, CS

Open HS6XL. Select Help, then click on SONAR on the web. This takes you
to SONAR 6 - Owners Page. Right under the pic of the box, click on
"Click here for the SONAR Home Studio 6 Owners Page."

The first thing under the pic of the box is Updates and Patches. Click
on the link that says "Follow this link to download the update."

Next page, near bottom left, clcik on "SONAR Home Studio 6.2.2 Update"

The next page asks for your email address, first & last name and the
serial number of your copy of SHS6(XL), then click on Download.


From: RobV on 17 Jan 2008 13:19
RobV wrote:
> cybrserf(a)gmail.com wrote:
>> Hello group...sorry to bud in with a silly question but I wonder if
>> someone can help me. I have been trying to download the free update
>> to my HS6XL (version 6.2.2). I have been supposedly granted access
>> to the cakewalk ftp site, but when I try to grab the file by
>> following the link provided by Cakewalk in their confirmatory email
>> entitled: "DL Instructions - SONAR Home Studio 6.2.2 free update", I
>> am asked for my credentials to authenticate my access to the ftp
>> server. Presumably I was to get my credentials in the afore mentioned
>> email...where it implored me to:
>>
>> "Remember, access to free patches and updates is granted only to
>> registered owners of Cakewalk software products, so please do not
>> share your personalized download link or credentials. "
>>
>> Of course, the email comes from noreply(a)cakewalk.com so there is no
>> way for me to ask the obvious: What credentials? There are none that
>> I can see in the entire email...only a link and If I can't log onto
>> the FTP site anonymously, how should I proceed? Anybody have any
>> advice...I only get 3 shots at downloading this puppy and the link
>> expires in 24 more hours (it only last 48 hours)...I've already
>> wasted 2 shots trying obvious stuff like anonymous login or email
>> and product serial number. Frankly, this seems overly complicated
>> for an update that is A) Free, B) of absolutely no use to anyone who
>> does not own the product. <sigh>
>>
>> Thank you in advance for any guidance you may dream up ;-)
>>
>> Cheers, CS
>
> Open HS6XL. Select Help, then click on SONAR on the web. This takes
> you to SONAR 6 - Owners Page. Right under the pic of the box, click
> on "Click here for the SONAR Home Studio 6 Owners Page."
>
> The first thing under the pic of the box is Updates and Patches. Click
> on the link that says "Follow this link to download the update."
>
> Next page, near bottom left, clcik on "SONAR Home Studio 6.2.2 Update"
>
> The next page asks for your email address, first & last name and the
> serial number of your copy of SHS6(XL), then click on Download.

I thought that that was all that was needed to download, but upon
further research into my logon folder, I too recieved an email similar
to yours.

Here's a copy of the email they sent (less link):

"You've been granted access to download the free SONAR Home Studio 6.2.2
update. This access has been granted specifically to you. You'll be able
to access this patch three times, or for 48 hrs. The file size is 32 MB.

Remember, access to free patches and updates is granted only to
registered owners of Cakewalk software products, so please do not share
your personalized download link or credentials.

This update will only install properly if the full retail version of
SONAR Home Studio 6 is installed on your computer.
Click this link to access the free SONAR Home Studio 6.2.2 update"


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