From: dialacab on
I wonder if anyone has had the same issue as I have.

I have currently got a Sony Ericsson W880i on T-Mobile and I have an
issue whereby the phone regularly (I'd say every 1-2 minutes) drops
out from GPRS or 3G for about 20 seconds (even with the phone sitting
on my desk).

This obviously makes it pretty unusable for any sort of meaningful
internet browsing etc. I am not sure it is the phone as whenever I am
abroad with the same phone, my GPRS/3G connection is always pretty
rock-solid. So it's either a problem with the network, or some subtle
phone/network conflict. I've raised it with T-Mobile and they weren't
interested.

I am asking as I've been offered a reasonable upgrade to a Nokia N95,
and I'm wondering if anyone using this on T-Mobile in Central London
could vouch for the performance of this either way. I'd hate to get
one then suffer the same problems I'm currently enduring. I was going
to ditch T-Mobile but the upgrade offer is pretty good so just seeing
if anyone had any issues.

Any help would be much appreciated!


From: BGN on
On Wed, 9 Apr 2008 04:23:33 -0700 (PDT), dialacab
<robert.davey(a)gmail.com> wrote:

>I wonder if anyone has had the same issue as I have.
>
>I have currently got a Sony Ericsson W880i on T-Mobile and I have an
>issue whereby the phone regularly (I'd say every 1-2 minutes) drops
>out from GPRS or 3G for about 20 seconds (even with the phone sitting
>on my desk).
>
>This obviously makes it pretty unusable for any sort of meaningful
>internet browsing etc. I am not sure it is the phone as whenever I am
>abroad with the same phone, my GPRS/3G connection is always pretty
>rock-solid. So it's either a problem with the network, or some subtle
>phone/network conflict. I've raised it with T-Mobile and they weren't
>interested.

I had a similar problem, but with a few bells and whistles attached
around one of the sites I work in.

I would have seven bar 3G coverage on my n95 on T-Mobile but if I
tried to use t'interweb it would sit there flashing 3G trying to make
a connection and then die a minute or two later. Also, when I tried
to ring from my phone I'd get network busy, and when I tried to
send/receive text massages or calls they would arrive ages afterwards
or after a long silence divert to voicemail.

I ended up sticking my phone on 2G only and it worked perfectly then
so I phoned up T-Mobile and impressed upon Customer Services, who did
a 'full refresh' of my account and that didn't do anything so after a
couple of days of complaining they put me through to tech support who
asked me to keep a detailed log of at least five entries at least an
hour apart where I tried to do something and it didn't work.

The next day they rang me back as promised (and I put the phone on 2G
around the time just so I know I'd get the call!) and I gave them the
data with excellent things like "couldn't make call when 3G data
connection was on, switched to 2G, call worked fine, switched to
'auto' 3G call would not work, etc.) and after a week I called them
back as their 'advanced tech support' team were going through my
records to see when the handset was registered and stuff.

Turns out that there was a firmware problem on the base station/cell
causing some 3G data to work and others not work work. Anyway, ever
since never had a problem.
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