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From: Sean on 15 Oct 2005 21:56 I bought a Linksys wireless router to use with the laptop at home and can't get it to work. This is a little lengthy and I apologize in advance. I am running the following; Qwest DSL with a Arescom NetDSL 800 modem When I originally set the system (DSL) up, I connected through the USB port. To install the router I needed to change to ethernet connection. The only way I can get the ethernet connection to work is by manually configuring the TCP/IP settings. Linksys is telling me that I need to have to system set to auto detect settings but it won't work. Auto detect gives me nothing. I've tried everything to make it work but it seems that whatever tells XP and the computer to do it has been changed somehow, and not by me. My laptop works fine with this connection and modem and will detect auto. I went into the registry editor and there are differences in the settings between the two computers. The desktop doesn't seem to have defaults set like the laptop does. I'm pulling my hair out on this, not to mention the bucks I have wasted on a router thast I can't use. Not computer stupid but this one is killing me, any help is appreciated. -- Sean
From: Quaoar on 16 Oct 2005 00:52 Sean wrote: > I bought a Linksys wireless router to use with the laptop at home and > can't get it to work. This is a little lengthy and I apologize in > advance. > I am running the following; > Qwest DSL with a Arescom NetDSL 800 modem > When I originally set the system (DSL) up, I connected through the > USB port. To install the router I needed to change to ethernet > connection. The only way I can get the ethernet connection to work is > by manually configuring the TCP/IP settings. Linksys is telling me > that I need to have to system set to auto detect settings but it > won't work. Auto detect gives me nothing. I've tried everything to > make it work but it seems that whatever tells XP and the computer to > do it has been changed somehow, and not by me. > My laptop works fine with this connection and modem and will detect > auto. I went into the registry editor and there are differences in > the settings between the two computers. The desktop doesn't seem to > have defaults set like the laptop does. > I'm pulling my hair out on this, not to mention the bucks I have > wasted on a router thast I can't use. Not computer stupid but this > one is killing me, any help is appreciated. This is not an XP problem. Go to www.dslreports.com, enter the Qest DSL forum. Check the FAQs that will guide you in your qwest for connectivity and post questions after reading the FAQs. www.qwest.com might also have a user help section. Q
From: N. Miller on 16 Oct 2005 05:13 On Sat, 15 Oct 2005 18:56:27 -0700, Sean wrote: > I am running the following; > Qwest DSL with a Arescom NetDSL 800 modem > When I originally set the system (DSL) up, I connected through the USB port. > To install the router I needed to change to ethernet connection. The only way > I can get the ethernet connection to work is by manually configuring the > TCP/IP settings. Linksys is telling me that I need to have to system set to > auto detect settings but it won't work. Auto detect gives me nothing. Are you in an area were Qwest has PPPoE enabled? Most of Qwest expects PPPoA, but most SOHO routers do not support a PPPoA session; so you may be out of luck. However, some Qwest users have connected with a PPPoE session. As a test, set up the router to use PPPoE. Enter your userID and password in the appropriate fields on the router. Try your userid both plain, and as an email address. If it doesn't work, either way, you probably need to get your money back on the router; assuming the retailer allows returns. -- Norman ~Win dain a lotica, En vai tu ri, Si lo ta ~Fin dein a loluca, En dragu a sei lain ~Vi fa-ru les shutai am, En riga-lint
From: Sean on 16 Oct 2005 13:27 I've been working on this problem for two weeks and don't think the problem is with either Qwest or Linksys. Just to see, I installed the router on my laptop this morning and it went great, no problems with setup and I had internet connection through the router. Since I was using all the same hardware the desktop uses, I think it's what Linksys told me, that I need to have the computer auto detecting TCIP/IP settings. Thanks for the help though and anything else you can find is appreciated. -- Sean "Quaoar" wrote: > Sean wrote: > > I bought a Linksys wireless router to use with the laptop at home and > > can't get it to work. This is a little lengthy and I apologize in > > advance. > > I am running the following; > > Qwest DSL with a Arescom NetDSL 800 modem > > When I originally set the system (DSL) up, I connected through the > > USB port. To install the router I needed to change to ethernet > > connection. The only way I can get the ethernet connection to work is > > by manually configuring the TCP/IP settings. Linksys is telling me > > that I need to have to system set to auto detect settings but it > > won't work. Auto detect gives me nothing. I've tried everything to > > make it work but it seems that whatever tells XP and the computer to > > do it has been changed somehow, and not by me. > > My laptop works fine with this connection and modem and will detect > > auto. I went into the registry editor and there are differences in > > the settings between the two computers. The desktop doesn't seem to > > have defaults set like the laptop does. > > I'm pulling my hair out on this, not to mention the bucks I have > > wasted on a router thast I can't use. Not computer stupid but this > > one is killing me, any help is appreciated. > > This is not an XP problem. Go to www.dslreports.com, enter the Qest DSL > forum. Check the FAQs that will guide you in your qwest for > connectivity and post questions after reading the FAQs. www.qwest.com > might also have a user help section. > > Q > > >
From: Lem on 16 Oct 2005 14:05
Sean wrote: > I've been working on this problem for two weeks and don't think the problem > is with either Qwest or Linksys. Just to see, I installed the router on my > laptop this morning and it went great, no problems with setup and I had > internet connection through the router. Since I was using all the same > hardware the desktop uses, I think it's what Linksys told me, that I need to > have the computer auto detecting TCIP/IP settings. > Thanks for the help though and anything else you can find is appreciated. You didn't say which model Linksys router you have, but the ones I'm familiar with have 5 ethernet ports on the back. Four of these normally are connected to your local PCs and the fifth (the "WAN" port) normally is connected to the DSL or cable modem. Note that "normally" does not mean "in all cases." Just to be clear: A. You connect your laptop's ethernet port, via ethernet cable 1, to one of the four LAN ethernet ports on the Linksys, and then connect the "WAN" port of the Linksys, via ethernet cable 2, to the ethernet port of the NetDSL 800, and you get onto the Internet. B. All you do to setup A is disconnect ethernet cable 1 from the laptop and connect it to the desktop, and you don't connect (unless you "manually configure the TCP/IP settings"). The ONLY difference between A. and B. is the computer to which cable 1 is connected (e.g., you haven't changed any setup parameters for the Linksys router). Where are you doing this manual configuration, and what are you making the settings? In the Linksys configuration screens, if you click on the "Setup" tab and select "Basic setup", what have you selected in the dropdown box for "Internet Connection Type"? By the way, is your Arescom NetDSL 800 an MSN-configured unit, or can you configure the NetDSL 800 yourself via the NetDSL Manager utility? |