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From: avarg3 on 13 Feb 2007 15:49
I'm having trouble installing the new updates for office 2003. I've read a
number of replies to people with similar problems but their work arounds have
not worked in my case. The ose service is set on manual and running. When I
run the command "sc qc ose" from the comand prompt I get this:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>sc qc ose
DOS/32A -- Protected Mode Run-time Version 7.2
Copyright (C) Supernar Systems, Ltd. 1996-2002
SC/32A fatal: DOS/32A environment variable is not set up properly
You need to reinstall DOS/32 Advanced DOS Extender on this computer

How do I go about fixing this problem?

Thanks in advance.



From: psi on 14 Feb 2007 00:47
Infact, what are sugguested work arrounds other than reinstall of office?
I am getting same exception but when i execute: sc qc ose i get following:

[SC] GetServiceConfig SUCCESS

SERVICE_NAME: ose
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : "C:\Program Files\Common Files\Microsoft
Shared\Source Engine\OSE.EXE"
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Office Source Engine
DEPENDENCIES :
SERVICE_START_NAME : LocalSystem


Thanks,



"avarg3" wrote:

> I'm having trouble installing the new updates for office 2003. I've read a
> number of replies to people with similar problems but their work arounds have
> not worked in my case. The ose service is set on manual and running. When I
> run the command "sc qc ose" from the comand prompt I get this:
>
> Microsoft Windows XP [Version 5.1.2600]
> (C) Copyright 1985-2001 Microsoft Corp.
>
> C:\Documents and Settings\Owner>sc qc ose
> DOS/32A -- Protected Mode Run-time Version 7.2
> Copyright (C) Supernar Systems, Ltd. 1996-2002
> SC/32A fatal: DOS/32A environment variable is not set up properly
> You need to reinstall DOS/32 Advanced DOS Extender on this computer
>
> How do I go about fixing this problem?
>
> Thanks in advance.
>
>
>
From: Graham on 14 Feb 2007 12:39
Try looking at Knowleage base artical 884298 @
http://support.microsoft.com/?id=884298
This help me recover from this error after I had run a REG clean program
which removed part of the info required to update.
Regards Graham


"avarg3" wrote:

> I'm having trouble installing the new updates for office 2003. I've read a
> number of replies to people with similar problems but their work arounds have
> not worked in my case. The ose service is set on manual and running. When I
> run the command "sc qc ose" from the comand prompt I get this:
>
> Microsoft Windows XP [Version 5.1.2600]
> (C) Copyright 1985-2001 Microsoft Corp.
>
> C:\Documents and Settings\Owner>sc qc ose
> DOS/32A -- Protected Mode Run-time Version 7.2
> Copyright (C) Supernar Systems, Ltd. 1996-2002
> SC/32A fatal: DOS/32A environment variable is not set up properly
> You need to reinstall DOS/32 Advanced DOS Extender on this computer
>
> How do I go about fixing this problem?
>
> Thanks in advance.
>
>
>
From: avarg3 on 14 Feb 2007 15:08
You rock!!!!!! The support page you listed did the trick. Now I can turn back
on the automatic updates. Thanks again.

"Graham" wrote:
> Try looking at Knowleage base artical 884298 @
> http://support.microsoft.com/?id=884298
> This help me recover from this error after I had run a REG clean program
> which removed part of the info required to update.
> Regards Graham
>
>
> "avarg3" wrote:
>
> > I'm having trouble installing the new updates for office 2003. I've read a
> > number of replies to people with similar problems but their work arounds have
> > not worked in my case. The ose service is set on manual and running. When I
> > run the command "sc qc ose" from the comand prompt I get this:
> >
> > Microsoft Windows XP [Version 5.1.2600]
> > (C) Copyright 1985-2001 Microsoft Corp.
> >
> > C:\Documents and Settings\Owner>sc qc ose
> > DOS/32A -- Protected Mode Run-time Version 7.2
> > Copyright (C) Supernar Systems, Ltd. 1996-2002
> > SC/32A fatal: DOS/32A environment variable is not set up properly
> > You need to reinstall DOS/32 Advanced DOS Extender on this computer
> >
> > How do I go about fixing this problem?
> >
> > Thanks in advance.
> >
> >
> >
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