"The feature you are trying to use ..."
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From: cmooreart on 5 Jun 2008 16:48 Lenovo ThinkPad Tablet PC, XP Pro, SP3. Windows XP Tablet Edition preinstalled with computer. Start computer. Log In. Window appears: "Windows Installer - Preparing to Install" New Window appears: "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the "Update Manager" disk and click OK. Use source: 1." I select "browse" for lack of anything else to select. The file Windows is looking for is ISUS.msi, an Installation Package (*.msi). I cannot locate this file ANYWHERE. To end the window (which continues to pop up until I do this), I next open Windows Task Manager. Select and right Click on "Windows Installer" entry. Select "go to process". Results: Image Name: ISUSPM.exe. User Name: (me) CPU: 00. Mem Usage: 13,660K. Is anybody out there experiencing this besides me? How can I stop this redundant issue or figure out what Windows wants from me? Thank you so much!
From: Rainald Taesler on 9 Jun 2008 23:37 cmooreart schrieb: > Lenovo ThinkPad Tablet PC, XP Pro, SP3. Windows XP Tablet Edition > preinstalled with computer. > Start computer. > Log In. > Window appears: "Windows Installer - Preparing to Install" > New Window appears: "The feature you are trying to use is on a > CD-ROM or other removable disk that is not available. Insert the > "Update Manager" disk and click OK. Use source: 1." I select > "browse" for lack of anything else to select. The file Windows is > looking for is ISUS.msi, an Installation Package (*.msi). > I cannot locate this file ANYWHERE. > To end the window (which continues to pop up until I do this), I > next open Windows Task Manager. Select and right Click on "Windows > Installer" entry. Select "go to process". Results: Image Name: > ISUSPM.exe. User Name: (me) CPU: 00. Mem Usage: 13,660K. > Is anybody out there experiencing this besides me? How can I stop > this redundant issue or figure out what Windows wants from me? > Thank you so much! This is no common issue with TabletPCs. So I'd suggest to ask Lenovo's support. Rainald
From: Ron G. on 17 Jun 2008 16:58 ISUSPM.exe is located in a subfolder of "C:\Program Files\Common Files" - mainly C:\Program Files\Common Files\installshield\updateservice\ This file runs the Install Shield update Service Update Manager. While this File ISUSPM.exe is not a Windows core file. The process starts when Windows starts (see Registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run). I assume that you're not able to locate the file after doing an advanced search of your pc including system files & hidden files. You have a couple options to fix and/or almost the error. 1) Search the Windows Install Disk, Recovery Disk, partition, (as Lenovo issued you) , and copy the file to directory mentioned above. 2) Disable auto run (if You are good in the registry Editor-only! Not recommended otherwise.) or try reinstalling: the update manager after you remove it via a tool from install shields website. (See link for uninstall tool, install file, and more info) http://consumerdocs.installshield.com/selfservice/viewContent.do?externalId=Q111006&sliceId=1 The actual service belongs to Macrovision(digital media copy protection) II believe it will reinstall correctly if you follow instruct is in above link.. din not familiar with Lenovo land its always wise to check their website support information first off I hope this helps.
From: cmooreart on 17 Jun 2008 17:51 Well, it sure sounds better than what I've learned so far! I will try this tonight and re-post if it works. Thank you so much! C Moore "Ron G." wrote: > ISUSPM.exe is located in a subfolder of "C:\Program Files\Common Files" - > mainly C:\Program Files\Common Files\installshield\updateservice\ > > This file runs the Install Shield update Service Update Manager. > While this File ISUSPM.exe is not a Windows core file. The process starts > when Windows starts (see Registry key: > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, > HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run). > > I assume that you're not able to locate the file after doing an advanced > search of your pc including system files & hidden files. You have a couple > options to fix and/or almost the error. > > 1) Search the Windows Install Disk, Recovery Disk, partition, (as Lenovo > issued you) , and copy the file to directory mentioned above. > 2) Disable auto run (if You are good in the registry Editor-only! Not > recommended otherwise.) > > or try reinstalling: the update manager after you remove it via a tool from > install shields website. (See link for uninstall tool, install file, and more > info) > http://consumerdocs.installshield.com/selfservice/viewContent.do?externalId=Q111006&sliceId=1 > > The actual service belongs to Macrovision(digital media copy protection) II > believe it will reinstall correctly if you follow instruct is in above link.. > din not familiar with Lenovo land its always wise to check their website > support information first off > > I hope this helps. > >
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