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From: Michael Grey on 28 May 2008 08:14 Twain drivers for my Canon 8600F are unavailable in Windows XP. The scanner is identified but only as a WIA device. If I try to scan into Acrobat 710 the WIA interface appears .I hit scan and the GUI goes away with an error scanning stopped. Any ideas? TIA
From: CSM1 on 28 May 2008 15:49 "Michael Grey" <greyt(a)oh.rr.com> wrote in message news:483d4cb3$0$5713$4c368faf(a)roadrunner.com... > Twain drivers for my Canon 8600F are unavailable in Windows XP. > The scanner is identified but only as a WIA device. > If I try to scan into Acrobat 710 the WIA interface appears .I hit scan > and the GUI goes away with an error scanning stopped. > Any ideas? > TIA > 1. Unplug the scanner from USB. 2. Insert the Canoscan Setup CD-ROM Choose uninstall the software. 2a. Remove the WIA drivers in device Manager. (If the uninstall does not remove the WIA driver) 3. Install the Canon drivers from the Canoscan Setup CD-ROM that came with the scanner. Follow the instructions. Choose the TWAIN driver if given a choice. -- CSM1 http://www.carlmcmillan.com --
From: Michael Grey on 28 May 2008 20:33 Thanks for trying. Setup from the CD does not complete. Failure. Wia still showing up. I even set the WIA service to manual. Again TIA. "CSM1" <nomoremail(a)nomail.com> wrote in message news:pHi%j.3000$co7.2132(a)nlpi066.nbdc.sbc.com... > "Michael Grey" <greyt(a)oh.rr.com> wrote in message > news:483d4cb3$0$5713$4c368faf(a)roadrunner.com... >> Twain drivers for my Canon 8600F are unavailable in Windows XP. >> The scanner is identified but only as a WIA device. >> If I try to scan into Acrobat 710 the WIA interface appears .I hit scan >> and the GUI goes away with an error scanning stopped. >> Any ideas? >> TIA >> > > 1. Unplug the scanner from USB. > 2. Insert the Canoscan Setup CD-ROM Choose uninstall the software. > 2a. Remove the WIA drivers in device Manager. (If the uninstall does not > remove the WIA driver) > 3. Install the Canon drivers from the Canoscan Setup CD-ROM that came with > the scanner. > Follow the instructions. > > Choose the TWAIN driver if given a choice. > > -- > CSM1 > http://www.carlmcmillan.com > -- > >
From: CSM1 on 28 May 2008 21:27 Do you know how to get into the Device Manager? Did you run the UNINSTALL on the Setup CD? To get into the Device Manager, Start > Control Panel > System. Click Hardware tab, then click Device Manager Button. For the scanner to show in Device Manager you may have to turn on the scanner. If the scanner is turned on, you should see Imaging Devices, click the plus sign, Right click the CanoScan item, Uninstall. Turn off the scanner, Reboot. Now that the WIA driver is gone, you should be able to install the TWAIN driver. -- CSM1 http://www.carlmcmillan.com -- "Michael Grey" <greyt(a)oh.rr.com> wrote in message news:483df9dc$0$20203$4c368faf(a)roadrunner.com... > Thanks for trying. > Setup from the CD does not complete. > Failure. > Wia still showing up. > I even set the WIA service to manual. > Again TIA. > > "CSM1" <nomoremail(a)nomail.com> wrote in message > news:pHi%j.3000$co7.2132(a)nlpi066.nbdc.sbc.com... >> "Michael Grey" <greyt(a)oh.rr.com> wrote in message >> news:483d4cb3$0$5713$4c368faf(a)roadrunner.com... >>> Twain drivers for my Canon 8600F are unavailable in Windows XP. >>> The scanner is identified but only as a WIA device. >>> If I try to scan into Acrobat 710 the WIA interface appears .I hit scan >>> and the GUI goes away with an error scanning stopped. >>> Any ideas? >>> TIA >>> >> >> 1. Unplug the scanner from USB. >> 2. Insert the Canoscan Setup CD-ROM Choose uninstall the software. >> 2a. Remove the WIA drivers in device Manager. (If the uninstall does not >> remove the WIA driver) >> 3. Install the Canon drivers from the Canoscan Setup CD-ROM that came >> with the scanner. >> Follow the instructions. >> >> Choose the TWAIN driver if given a choice. >> >> -- >> CSM1 >> http://www.carlmcmillan.com >> -- >> >> > >
From: Michael Grey on 29 May 2008 07:19 Yes I do know how to uninstall the driver from the device manager. Did all you suggested and still only have a WIA scanner in Acrobat.710 Pro to choose from. I get an message box during the toolbox install "stating an error occurred while copying files". I downloaded the latest uninstall executable and ran it. I am now dumbfounded as to why I can not use a twain driver. Maybe XP update did me in!! TIA "CSM1" <nomoremail(a)nomail.com> wrote in message news:UDn%j.3045$co7.3015(a)nlpi066.nbdc.sbc.com... > Do you know how to get into the Device Manager? > Did you run the UNINSTALL on the Setup CD? > > To get into the Device Manager, Start > Control Panel > System. Click > Hardware tab, then click Device Manager Button. > > For the scanner to show in Device Manager you may have to turn on the > scanner. If the scanner is turned on, you should see Imaging Devices, > click the plus sign, Right click the CanoScan item, Uninstall. Turn off > the scanner, Reboot. > > Now that the WIA driver is gone, you should be able to install the TWAIN > driver. > > -- > CSM1 > http://www.carlmcmillan.com > -- > "Michael Grey" <greyt(a)oh.rr.com> wrote in message > news:483df9dc$0$20203$4c368faf(a)roadrunner.com... >> Thanks for trying. >> Setup from the CD does not complete. >> Failure. >> Wia still showing up. >> I even set the WIA service to manual. >> Again TIA. >> >> "CSM1" <nomoremail(a)nomail.com> wrote in message >> news:pHi%j.3000$co7.2132(a)nlpi066.nbdc.sbc.com... >>> "Michael Grey" <greyt(a)oh.rr.com> wrote in message >>> news:483d4cb3$0$5713$4c368faf(a)roadrunner.com... >>>> Twain drivers for my Canon 8600F are unavailable in Windows XP. >>>> The scanner is identified but only as a WIA device. >>>> If I try to scan into Acrobat 710 the WIA interface appears .I hit scan >>>> and the GUI goes away with an error scanning stopped. >>>> Any ideas? >>>> TIA >>>> >>> >>> 1. Unplug the scanner from USB. >>> 2. Insert the Canoscan Setup CD-ROM Choose uninstall the software. >>> 2a. Remove the WIA drivers in device Manager. (If the uninstall does not >>> remove the WIA driver) >>> 3. Install the Canon drivers from the Canoscan Setup CD-ROM that came >>> with the scanner. >>> Follow the instructions. >>> >>> Choose the TWAIN driver if given a choice. >>> >>> -- >>> CSM1 >>> http://www.carlmcmillan.com >>> -- >>> >>> >> >> > >
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