Unable to install ANY updates
in [Windows Update]
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From: barrowhill on 12 Oct 2006 11:41 See my reply to "October Update"s. Problem resolved. "MowGreen [MVP]" wrote: > You're mowst welcome. Will keep these old eyes peeled come the second > Tuesday of October. ;) > If I somehow miss your post here, post the issue to AumHa - > > Windows 5.x (2000, XP & 2003) > http://aumha.net/viewforum.php?f=6 > > Someone will ping me or they will assist you. > > > MowGreen [MVP 2003-2006] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > > barrowhill wrote: > > > MowGreen > > > > Thanks for your reply.... > > > > I've printed instructions for future reference and to perform as suggested. > > I'l post back under the title "Unable to install ANY updates (contd)" to > > advise if all now OK or otherwise. > > > > "MowGreen [MVP]" wrote: > > > > > >>Install issues with Automatic Updates *usually* result from corrupted > >>data in the Software Distribution folders. That or lack of disk space, > >>corruption of the download, etc. > >>Since the system didn't experience file corruption, then suggest you > >>empty out these 2 folders of all contents and then wait until the second > >>Tuesday of October to see if that resolved the issue - > >> > >>WINDOWS\Software Distribution\Downloads > >> > >>WINDOWS\Software Distribution\EventCache > >> > >>You may need to show hidden files, folders, and system files to view > >>those folders : > >>http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp > >> > >>Delete the content of those 2 folders. If that doesn't resolve the issue > >>than you will have to stop the Automatic Updates service and then delete > >>the contents of > >> > >>WINDOWS\Software Distribution\DataStore > >> > >>Restart the service when you've done that. > >> > >> > >>MowGreen [MVP 2003-2006] > >>=============== > >> *-343-* FDNY > >>Never Forgotten > >>=============== > >>barrowhill wrote: > >> > >> > >>>MowGreen, > >>> > >>>Thanks for prompt reply. OS is XP SP2. Downloaded KB925486 from download > >>>site and installed no problem. Went to control panel\Add remove and via > >>>"change" button associated with windows defender, downloaded and installed > >>>latest definition (KB915597) > >>> > >>>Re-run of windows update now shows no critical/high priority updates. > >>> > >>>From this I conclude that I don't have a problem with my PC per se. Problem > >>>thus lies with the (auto) update process and/or associated files on PC ??? > >>> > >>> > >>>"MowGreen [MVP]" wrote: > >>> > >>> > >>> > >>>>You fail to mention if the OS is XP SP1 or SP2. > >>>>Go here for KB925486 and click the appropriate link for the SP that is > >>>>installed : > >>>>http://www.microsoft.com/technet/security/Bulletin/MS06-055.mspx > >>>> > >>>>Save it, do not run it from it's location. Close IE. > >>>>Install it. > >>>>If it fails to install there will be a KB925486.log located in the > >>>>WINDOWS directory (folder). Open that log and copy&paste it into your > >>>>reply, please. > >>>> > >>>>MowGreen [MVP 2003-2006] > >>>>=============== > >>>> *-343-* FDNY > >>>>Never Forgotten > >>>>=============== > >>>> > >>>> > >>>>barrowhill wrote: > >>>> > >>>> > >>>> > >>>>>I can download but not install any criticals/high priority updates via > >>>>>windows update site. I get the following reported message... > >>>>> > >>>>>Problem: A problem on your computer is preventing updates from being > >>>>>downloaded or installed > >>>>>Solution: To fix the problem, try installing the updates again. If that > >>>>>doesn't work, use the Troubleshooter to try solve the problem. > >>>>> > >>>>>I tried install again but same result and the troubleshooter, if that what > >>>>>it is meant to be, is of no use. > >>>>> > >>>>>The (current) updates in question are: > >>>>> > >>>>>KB925486 : Security Update for Windows XP and > >>>>>KB915597 : Definition Update for Windows Defender (Beta) > >>>>> > >>>>>Appreciate any help in resolving > >>>>> > >>>>> > >>>> >
From: barrowhill on 12 Oct 2006 11:42
Refer to "October Updates". Problem resolved. "MowGreen [MVP]" wrote: > You're mowst welcome. Will keep these old eyes peeled come the second > Tuesday of October. ;) > If I somehow miss your post here, post the issue to AumHa - > > Windows 5.x (2000, XP & 2003) > http://aumha.net/viewforum.php?f=6 > > Someone will ping me or they will assist you. > > > MowGreen [MVP 2003-2006] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > > barrowhill wrote: > > > MowGreen > > > > Thanks for your reply.... > > > > I've printed instructions for future reference and to perform as suggested. > > I'l post back under the title "Unable to install ANY updates (contd)" to > > advise if all now OK or otherwise. > > > > "MowGreen [MVP]" wrote: > > > > > >>Install issues with Automatic Updates *usually* result from corrupted > >>data in the Software Distribution folders. That or lack of disk space, > >>corruption of the download, etc. > >>Since the system didn't experience file corruption, then suggest you > >>empty out these 2 folders of all contents and then wait until the second > >>Tuesday of October to see if that resolved the issue - > >> > >>WINDOWS\Software Distribution\Downloads > >> > >>WINDOWS\Software Distribution\EventCache > >> > >>You may need to show hidden files, folders, and system files to view > >>those folders : > >>http://www.bleepingcomputer.com/tutorials/tutorial62.html#winxp > >> > >>Delete the content of those 2 folders. If that doesn't resolve the issue > >>than you will have to stop the Automatic Updates service and then delete > >>the contents of > >> > >>WINDOWS\Software Distribution\DataStore > >> > >>Restart the service when you've done that. > >> > >> > >>MowGreen [MVP 2003-2006] > >>=============== > >> *-343-* FDNY > >>Never Forgotten > >>=============== > >>barrowhill wrote: > >> > >> > >>>MowGreen, > >>> > >>>Thanks for prompt reply. OS is XP SP2. Downloaded KB925486 from download > >>>site and installed no problem. Went to control panel\Add remove and via > >>>"change" button associated with windows defender, downloaded and installed > >>>latest definition (KB915597) > >>> > >>>Re-run of windows update now shows no critical/high priority updates. > >>> > >>>From this I conclude that I don't have a problem with my PC per se. Problem > >>>thus lies with the (auto) update process and/or associated files on PC ??? > >>> > >>> > >>>"MowGreen [MVP]" wrote: > >>> > >>> > >>> > >>>>You fail to mention if the OS is XP SP1 or SP2. > >>>>Go here for KB925486 and click the appropriate link for the SP that is > >>>>installed : > >>>>http://www.microsoft.com/technet/security/Bulletin/MS06-055.mspx > >>>> > >>>>Save it, do not run it from it's location. Close IE. > >>>>Install it. > >>>>If it fails to install there will be a KB925486.log located in the > >>>>WINDOWS directory (folder). Open that log and copy&paste it into your > >>>>reply, please. > >>>> > >>>>MowGreen [MVP 2003-2006] > >>>>=============== > >>>> *-343-* FDNY > >>>>Never Forgotten > >>>>=============== > >>>> > >>>> > >>>>barrowhill wrote: > >>>> > >>>> > >>>> > >>>>>I can download but not install any criticals/high priority updates via > >>>>>windows update site. I get the following reported message... > >>>>> > >>>>>Problem: A problem on your computer is preventing updates from being > >>>>>downloaded or installed > >>>>>Solution: To fix the problem, try installing the updates again. If that > >>>>>doesn't work, use the Troubleshooter to try solve the problem. > >>>>> > >>>>>I tried install again but same result and the troubleshooter, if that what > >>>>>it is meant to be, is of no use. > >>>>> > >>>>>The (current) updates in question are: > >>>>> > >>>>>KB925486 : Security Update for Windows XP and > >>>>>KB915597 : Definition Update for Windows Defender (Beta) > >>>>> > >>>>>Appreciate any help in resolving > >>>>> > >>>>> > >>>> > |