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From: Milo on 1 Jul 2008 14:38
I am a long time Outlook user and have been using Outlook 2007 with BCM for
several months. I purchased Office Pro 2007. All of a sudden when I log on
to Outlook it freezes. Other programs do not. I'm using Vista Business 4
gigs of Ram etc. I don't understand how to uninstall Outlook without
uninstalling all Office Pro Locations. I ran the repair took from the
Office installation disk same problem. I tried finding my pst file to use
Scanpst.exe but Visat search is worthless. In fact I believe the problem
might have been cause when I was trying to rebuild the search index and
change the archive settings for RSS search folders I had in Outlook,
something snapped. Please point me in the right direction and reaffirm my
faith that Microsoft programs are not too complicated.

From: Milly Staples [MVP - Outlook] on 2 Jul 2008 01:40
To find scanpst.exe in Vista, you need to search with Hidden Files/Folders
turned on.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Milo asked:

| I am a long time Outlook user and have been using Outlook 2007 with
| BCM for several months. I purchased Office Pro 2007. All of a
| sudden when I log on to Outlook it freezes. Other programs do not.
| I'm using Vista Business 4 gigs of Ram etc. I don't understand how
| to uninstall Outlook without uninstalling all Office Pro Locations.
| I ran the repair took from the Office installation disk same problem.
| I tried finding my pst file to use Scanpst.exe but Visat search is
| worthless. In fact I believe the problem might have been cause when
| I was trying to rebuild the search index and change the archive
| settings for RSS search folders I had in Outlook, something snapped.
| Please point me in the right direction and reaffirm my faith that
| Microsoft programs are not too complicated.


From: Milo on 4 Jul 2008 16:27
I checked using Scanpst, no file corruption. When it locks up I have to go
to Task Manager to end, I get a message that Outlook is waiting for a
response from me?
"Milly Staples [MVP - Outlook]" <what(a)ever> wrote in message
news:OPnKnYA3IHA.3384(a)TK2MSFTNGP04.phx.gbl...
> To find scanpst.exe in Vista, you need to search with Hidden Files/Folders
> turned on.
>
> --
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact.
> How to ask a question: http://support.microsoft.com/KB/555375
>
>
> After furious head scratching, Milo asked:
>
> | I am a long time Outlook user and have been using Outlook 2007 with
> | BCM for several months. I purchased Office Pro 2007. All of a
> | sudden when I log on to Outlook it freezes. Other programs do not.
> | I'm using Vista Business 4 gigs of Ram etc. I don't understand how
> | to uninstall Outlook without uninstalling all Office Pro Locations.
> | I ran the repair took from the Office installation disk same problem.
> | I tried finding my pst file to use Scanpst.exe but Visat search is
> | worthless. In fact I believe the problem might have been cause when
> | I was trying to rebuild the search index and change the archive
> | settings for RSS search folders I had in Outlook, something snapped.
> | Please point me in the right direction and reaffirm my faith that
> | Microsoft programs are not too complicated.
>
>

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