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From: nkls on 5 Oct 2006 13:40
Hi.

I've been developing a small program used to manage the layout in large
industries. It has been working fine for a long time now, but today something
very odd happend.

The problem is unpredictable, and does not appear in all cases. Anyway, the
problem results in the follwing error message:

"Handler not defined"

The strange thing is that the handlers are defined, and they have been working
without any problem for a long time. Often, but not always, the handlers are
called from the startMovie handler. In some cases, restarting Director makes
the problem go away for some time.

As I'm not an experienced programmer, nor an advanced Director user, this
problem might have a simple solution. I would really appreciate all help!

Thanks in advance.




From: Rob Dillon - Adobe Community Expert on 6 Oct 2006 07:59
Is this problem showing up during runtime or during authoring? The most
common reason for a "handler not found" error is a missing Xtra during
runtime.

If the problem shows up during runtime, try setting the option "Display
full script error text" in the Projector publishing tab of the Publish
settings. This will probably show you a better explanation of the
problem. Are your xtras included in the projector or is there an
external xtras folder? If the xtras are in the projector then creating a
new projector may solve the problem.

Is the problem happening on the same computer or is the problem
happening on various computers? If you can narrow the problem to a
specific computer or a specific OS version, then that may help to point
out the problem. For instance, does the error only show on Win 2000?

--
Rob
_______
Rob Dillon
Adobe Community Expert
http://www.ddg-designs.com
412-243-9119

http://www.macromedia.com/software/trial/
From: nkls on 6 Oct 2006 08:20
The problem occurs in both authoring and runtime. In fact, for now, the problem
is solved by putting all the affected handlers in the same castmember.
Onfurtunately I believe this is not the final solution.

If it occurs again, I will try the things you recommended. Thank you very much!

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