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From: Cherry on 10 Dec 2009 17:39
KB976884, KB976416, and KB977304 have failed numerous times. Why? Is there
a specific reason? What can I do?
From: Shenan Stanley on 10 Dec 2009 18:40
Cherry wrote:
> KB976884, KB976416, and KB977304 have failed numerous times. Why?
> Is there a specific reason? What can I do?

So you have Microsoft Works and Microsoft Office 2007 installed?
Or just Microsoft Works and some 'viewers' for Microsoft Office 2007?
Or had Works installed but installed Office 2007 and did not fully remove
Works?
Or just Outlook 2007 and InfoPath 2007 and Microsoft Works?

Have you tried downloading the patches manually and installing manually?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


From: PA Bear [MS MVP] on 10 Dec 2009 19:18
What error messages are associated with failed installs?

Cherry wrote:
> KB976884, KB976416, and KB977304 have failed numerous times. Why? Is
> there
> a specific reason? What can I do?

From: Cherry on 11 Dec 2009 08:23
Code: 646.

I have Microsoft Works and Microsoft Office Professional 2007 installed.

I had done the updates manually last month and I can do them again, but I
really would like to know why they are not installing.

Thanks.

"PA Bear [MS MVP]" wrote:

> What error messages are associated with failed installs?
>
> Cherry wrote:
> > KB976884, KB976416, and KB977304 have failed numerous times. Why? Is
> > there
> > a specific reason? What can I do?
>
> .
>
From: PA Bear [MS MVP] on 11 Dec 2009 20:37
See
http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/6e716883-7af4-4a9f-8665-2f4dd57eee8d

Cherry wrote:
> Code: 646.
>
> I have Microsoft Works and Microsoft Office Professional 2007 installed.
>
> I had done the updates manually last month and I can do them again, but I
> really would like to know why they are not installing.
>
> Thanks.
>
> "PA Bear [MS MVP]" wrote:
>
>> What error messages are associated with failed installs?
>>
>> Cherry wrote:
>>> KB976884, KB976416, and KB977304 have failed numerous times. Why? Is
>>> there
>>> a specific reason? What can I do?
>>
>> .

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