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From: exphilip on 6 Oct 2008 09:50
I have the same problem. The automatic window update informs me that Service
Pack 1 is available for update. Shortly into the process I also get error
code 800423F4.
In the thread above does [MS MVP] mean you work for Microsoft? Hope someone
from Microsoft is looking into this and addressing this thread, which it
makes sense to keep as one, I would agree


"Robert Aldwinckle" wrote:

> "Aaron" <Aaron(a)discussions.microsoft.com> wrote in message
> news:033B2441-4E7E-476B-83D6-87E9603F540C(a)microsoft.com...
> > I'm trying to update my PC to use SP1, but I'm having an odd error. I get the
> > update/download successful, but after I accept the terms and begin the
> > installation process, nearly instantly it fails to update and reports error
> > code 800423F4. I googlged around and found next to nothing involving this
> > error and windows Vista. Any help appreciated.
>
>
> In addition to "googling around" you could be searching your harddrive
> for diagnostics which contain that code. Then report the context of any
> instances that you find.
>
>
> ---
>
>
>
From: MowGreen [MVP] on 7 Oct 2008 12:11
No, MVPs do NOT work for Microsoft. They are volunteers who assist
others - http://mvp.support.microsoft.com/default.aspx

0x800423F4 VSS_E_WRITERERROR_NONRETRYABLE
The writer experienced a non-transient error. If the backup process is
retried, the error is likely to reoccur.

VSS is the same as System Restore in XP. The following page describes
VSS in Vista -
System Restore in Windows Vista
http://bertk.mvps.org/html/vista.html

IF you've made no changes to nor disabled System Restore then suggest
you contact MS for free support in getting SP1 installed:

http://support.microsoft.com/oas/default.aspx?ln=en-us&x=8&y=6&prid=11274&gprid=500921

> Free unlimited installation and compatibility support is available for Windows Vista, but only for
> Service Pack 1 (SP1). This support for SP1 is valid until March 18, 2009. Availability of chat or
> e-mail support differs depending on your geographic location. For customers residing in North America
> or Canada, chat and e-mail support is available.
>
> Some issues may require more advanced support for which there is a charge.

MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============



exphilip wrote:

> I have the same problem. The automatic window update informs me that Service
> Pack 1 is available for update. Shortly into the process I also get error
> code 800423F4.
> In the thread above does [MS MVP] mean you work for Microsoft? Hope someone
> from Microsoft is looking into this and addressing this thread, which it
> makes sense to keep as one, I would agree
>
>
> "Robert Aldwinckle" wrote:
>
>
>>"Aaron" <Aaron(a)discussions.microsoft.com> wrote in message
>>news:033B2441-4E7E-476B-83D6-87E9603F540C(a)microsoft.com...
>>
>>>I'm trying to update my PC to use SP1, but I'm having an odd error. I get the
>>>update/download successful, but after I accept the terms and begin the
>>>installation process, nearly instantly it fails to update and reports error
>>>code 800423F4. I googlged around and found next to nothing involving this
>>>error and windows Vista. Any help appreciated.
>>
>>
>>In addition to "googling around" you could be searching your harddrive
>>for diagnostics which contain that code. Then report the context of any
>>instances that you find.
>>
>>
>>---
>>
>>
>>
 | 
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