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From: Ivor Jones on 13 Apr 2008 11:17
J B wrote:
> "Ivor Jones" <ivor(a)thisaddressis.invalid> wrote in message
> news:66d0maF2j4q6dU1(a)mid.individual.net...
>
>> The most annoying thing is that I have several numbers stored in
>> the 6310i that aren't recorded elsewhere.
>
> Tut tut - didn't your mother tell you to always back up your numbers?
>
> ;-)

I usually do back them up to the laptop with Logomanager, but haven't done
so recently, my own fault. Oh well you live and learn (usually the hard
way..!)

Ivor

From: Jon on 14 Apr 2008 02:37
In article <66cur4F2j9fi3U1(a)mid.individual.net>,
ivor(a)thisaddressis.invalid says...
> As this particular number is the one I use for work (chose Virgin because
> of free voicemail retrieval) I don't really want it to be off for too
> long, so which is true..? Can I or can I not get an existing number moved
> to another SIM once the original has been blocked..?

The second CSR was correct, the first one was not. You will have to wait
for your replacement to arrive.
--
Regards
Jon
From: Woby Tide on 14 Apr 2008 06:39
On Apr 13, 4:17 am, Chris Blunt <m...(a)nospam.com> wrote:
> On Sun, 13 Apr 2008 00:27:27 +0100, "Ivor Jones"
>
>
>
>
>
> <i...(a)thisaddressis.invalid> wrote:
>
> >Grumble moan lost one of my trusty 6310i's with Virgin SIM in it on the
> >bus yesterday, rang them up and got the SIM barred and (hopefully) the
> >IMEI of the phone blocked as well.
>
> >Girl on other end of phone says she will send me out a new SIM with
> >existing number on it, I say I have a spare Virgin SIM around somewhere,
> >can I use that and get the number moved over to it..? She says yes so I
> >say I will call back when I dig out the spare SIM.
>
> >Half an hour later I call back having found the SIM and ask for my number
> >to be ported over to my spare SIM. I am now told this cannot be done and I
> >will have to wait several days for a replacement SIM to arrive.
>
> >As this particular number is the one I use for work (chose Virgin because
> >of free voicemail retrieval) I don't really want it to be off for too
> >long, so which is true..? Can I or can I not get an existing number moved
> >to another SIM once the original has been blocked..?
>
> When I lost my phone with a Virgin SIM in it, Virgin sent out the
> replacement SIM almost immediately and it arrived with a couple of
> days. Even if you could get them to agree to port the number to
> another SIM it would probably take just as long, so you might as well
> just wait.
>
> Chris- Hide quoted text -
>
> - Show quoted text -


Likewise, my missus lost hers one Friday afternoon, rang up at 5:30PM
to report it lost, they offered her discount on new phone whilst she
was doing it as hadn't used her upgrade bonus, new phone and SIM
arrived at 09:00AM the next day(Saturday aswell). Never seen such good
service from a mobile operator to be honest.
From: Ivor Jones on 14 Apr 2008 14:33

"Jon" <spam(a)jonparker.plus.com> wrote in message
news:MPG.226d0c0fd8a61e9a989769(a)nntp.aioe.org...
In article <66cur4F2j9fi3U1(a)mid.individual.net>,
ivor(a)thisaddressis.invalid says...
:> As this particular number is the one I use for work (chose Virgin
because
:> of free voicemail retrieval) I don't really want it to be off for too
:> long, so which is true..? Can I or can I not get an existing number
moved
:> to another SIM once the original has been blocked..?
:
:The second CSR was correct, the first one was not. You will have to wait
:for your replacement to arrive.

I thought as much, can't for the life of me understand why, though. If
they can port numbers between networks then why not between SIM cards on
the same network..?

A SIM update message isn't a difficult thing, surely..?


Ivor

From: Thunderbug on 15 Apr 2008 09:45
Ivor Jones wrote:
> Hmm, bit of a pain, then. I can't get the boss to give me a company phone,
> so this is the only way I can keep my work calls and personal calls
> separate. The most annoying thing is that I have several numbers stored in
> the 6310i that aren't recorded elsewhere.

If you called or sent them text messages, won't they be on your bill?
Pretty easy to download itemised PDFs from Virgin's site.
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