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From: Ivor Jones on 12 Apr 2008 19:27

Grumble moan lost one of my trusty 6310i's with Virgin SIM in it on the
bus yesterday, rang them up and got the SIM barred and (hopefully) the
IMEI of the phone blocked as well.

Girl on other end of phone says she will send me out a new SIM with
existing number on it, I say I have a spare Virgin SIM around somewhere,
can I use that and get the number moved over to it..? She says yes so I
say I will call back when I dig out the spare SIM.

Half an hour later I call back having found the SIM and ask for my number
to be ported over to my spare SIM. I am now told this cannot be done and I
will have to wait several days for a replacement SIM to arrive.

As this particular number is the one I use for work (chose Virgin because
of free voicemail retrieval) I don't really want it to be off for too
long, so which is true..? Can I or can I not get an existing number moved
to another SIM once the original has been blocked..?


Ivor

From: Steve Terry on 12 Apr 2008 19:51

"Ivor Jones" <ivor(a)thisaddressis.invalid> wrote in message
news:66cur4F2j9fi3U1(a)mid.individual.net...
>
> Can I or can I not get an existing number moved
> to another SIM once the original has been blocked..?
> Ivor
>
Yes you can, but it might be against the networks policy or procedures

Sounds like Virgins procedure is to send out a new sim

Steve Terry


From: Ivor Jones on 12 Apr 2008 19:59
Steve Terry wrote:
> "Ivor Jones" <ivor(a)thisaddressis.invalid> wrote in message
> news:66cur4F2j9fi3U1(a)mid.individual.net...
>>
>> Can I or can I not get an existing number moved
>> to another SIM once the original has been blocked..?
>> Ivor
>>
> Yes you can, but it might be against the networks policy or procedures
>
> Sounds like Virgins procedure is to send out a new sim
>
> Steve Terry

Hmm, bit of a pain, then. I can't get the boss to give me a company phone,
so this is the only way I can keep my work calls and personal calls
separate. The most annoying thing is that I have several numbers stored in
the 6310i that aren't recorded elsewhere.

Ivor

From: Chris Blunt on 12 Apr 2008 23:17
On Sun, 13 Apr 2008 00:27:27 +0100, "Ivor Jones"
<ivor(a)thisaddressis.invalid> wrote:

>
>Grumble moan lost one of my trusty 6310i's with Virgin SIM in it on the
>bus yesterday, rang them up and got the SIM barred and (hopefully) the
>IMEI of the phone blocked as well.
>
>Girl on other end of phone says she will send me out a new SIM with
>existing number on it, I say I have a spare Virgin SIM around somewhere,
>can I use that and get the number moved over to it..? She says yes so I
>say I will call back when I dig out the spare SIM.
>
>Half an hour later I call back having found the SIM and ask for my number
>to be ported over to my spare SIM. I am now told this cannot be done and I
>will have to wait several days for a replacement SIM to arrive.
>
>As this particular number is the one I use for work (chose Virgin because
>of free voicemail retrieval) I don't really want it to be off for too
>long, so which is true..? Can I or can I not get an existing number moved
>to another SIM once the original has been blocked..?

When I lost my phone with a Virgin SIM in it, Virgin sent out the
replacement SIM almost immediately and it arrived with a couple of
days. Even if you could get them to agree to port the number to
another SIM it would probably take just as long, so you might as well
just wait.

Chris
From: J B on 13 Apr 2008 04:29
"Ivor Jones" <ivor(a)thisaddressis.invalid> wrote in message
news:66d0maF2j4q6dU1(a)mid.individual.net...

> The most annoying thing is that I have several numbers stored in
> the 6310i that aren't recorded elsewhere.

Tut tut - didn't your mother tell you to always back up your numbers?

;-)


--
J B

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