Visio Trial Removed Files - Damaged Office
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From: TBear on 13 May 2008 13:57 I trialed Visio 2007 and then removed. It took items from my Office Pro 2003 including Picture Manager. I cannot repair or reinstall office. Receive message: "This patch package could not be opened. Verify that...blah-blah". Is this going to be a remove, re-install, patch,....... Any help or ideas would be appreciated. TBear
From: Mary Sauer on 13 May 2008 14:23 You receive the "This patch package could not be opened" error message in an Office program http://support.microsoft.com/Default.aspx?kbid=295823 Be certain to have your product number if you use the cleanup utility. If you do not have it handy run the Belarc Advisor first http://www.belarc.com/free_download.html -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "TBear" <TBear(a)discussions.microsoft.com> wrote in message news:C338A387-E4F4-40FF-8837-35767EA00569(a)microsoft.com... >I trialed Visio 2007 and then removed. It took items from my Office Pro 2003 > including Picture Manager. I cannot repair or reinstall office. Receive > message: "This patch package could not be opened. Verify that...blah-blah". > > Is this going to be a remove, re-install, patch,....... > > Any help or ideas would be appreciated. > > TBear >
From: TBear on 13 May 2008 16:02 I ran the install clean script and rebooted. Same "This patch package could not be opened" error message no matter whether I tried repair, control panel, or disk. The only change made in the last month was installing the Visio trial and then removing it. No problems until then. TBear "Mary Sauer" wrote: > You receive the "This patch package could not be opened" error message in an > Office program > http://support.microsoft.com/Default.aspx?kbid=295823 > > Be certain to have your product number if you use the cleanup utility. If you do > not have it handy run the Belarc Advisor first > http://www.belarc.com/free_download.html > > -- > Mary Sauer MSFT MVP > http://office.microsoft.com/ > http://msauer.mvps.org/ > news://msnews.microsoft.com > > "TBear" <TBear(a)discussions.microsoft.com> wrote in message > news:C338A387-E4F4-40FF-8837-35767EA00569(a)microsoft.com... > >I trialed Visio 2007 and then removed. It took items from my Office Pro 2003 > > including Picture Manager. I cannot repair or reinstall office. Receive > > message: "This patch package could not be opened. Verify that...blah-blah". > > > > Is this going to be a remove, re-install, patch,....... > > > > Any help or ideas would be appreciated. > > > > TBear > > > > >
From: Mary Sauer on 13 May 2008 16:45 In this situation it is usually the installer that cause the errors. I don't know what you mean when you say install clean script, do you mean the cleanup utility? Did you check off Microsoft Office Professional 2003 in the Cleanup menu? -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "TBear" <TBear(a)discussions.microsoft.com> wrote in message news:D55ADC26-FEC3-4770-92C8-D67992D3B2FB(a)microsoft.com... >I ran the install clean script and rebooted. Same "This patch package could > not be opened" error message no matter whether I tried repair, control panel, > or disk. > > The only change made in the last month was installing the Visio trial and > then removing it. No problems until then. > TBear > > "Mary Sauer" wrote: > >> You receive the "This patch package could not be opened" error message in an >> Office program >> http://support.microsoft.com/Default.aspx?kbid=295823 >> >> Be certain to have your product number if you use the cleanup utility. If you >> do >> not have it handy run the Belarc Advisor first >> http://www.belarc.com/free_download.html >> >> -- >> Mary Sauer MSFT MVP >> http://office.microsoft.com/ >> http://msauer.mvps.org/ >> news://msnews.microsoft.com >> >> "TBear" <TBear(a)discussions.microsoft.com> wrote in message >> news:C338A387-E4F4-40FF-8837-35767EA00569(a)microsoft.com... >> >I trialed Visio 2007 and then removed. It took items from my Office Pro 2003 >> > including Picture Manager. I cannot repair or reinstall office. Receive >> > message: "This patch package could not be opened. Verify that...blah-blah". >> > >> > Is this going to be a remove, re-install, patch,....... >> > >> > Any help or ideas would be appreciated. >> > >> > TBear >> > >> >> >>
From: TBear on 13 May 2008 16:53
2nd time was charm. Worked. And Pix Mgr is back after the re-install. I don't know why my feeble brain did not think of the Install Cleanup. TBear "Mary Sauer" wrote: > In this situation it is usually the installer that cause the errors. I don't > know what you mean when you say install clean script, do you mean the cleanup > utility? Did you check off Microsoft Office Professional 2003 in the Cleanup > menu? > > -- > Mary Sauer MSFT MVP > http://office.microsoft.com/ > http://msauer.mvps.org/ > news://msnews.microsoft.com > > "TBear" <TBear(a)discussions.microsoft.com> wrote in message > news:D55ADC26-FEC3-4770-92C8-D67992D3B2FB(a)microsoft.com... > >I ran the install clean script and rebooted. Same "This patch package could > > not be opened" error message no matter whether I tried repair, control panel, > > or disk. > > > > The only change made in the last month was installing the Visio trial and > > then removing it. No problems until then. > > TBear > > > > "Mary Sauer" wrote: > > > >> You receive the "This patch package could not be opened" error message in an > >> Office program > >> http://support.microsoft.com/Default.aspx?kbid=295823 > >> > >> Be certain to have your product number if you use the cleanup utility. If you > >> do > >> not have it handy run the Belarc Advisor first > >> http://www.belarc.com/free_download.html > >> > >> -- > >> Mary Sauer MSFT MVP > >> http://office.microsoft.com/ > >> http://msauer.mvps.org/ > >> news://msnews.microsoft.com > >> > >> "TBear" <TBear(a)discussions.microsoft.com> wrote in message > >> news:C338A387-E4F4-40FF-8837-35767EA00569(a)microsoft.com... > >> >I trialed Visio 2007 and then removed. It took items from my Office Pro 2003 > >> > including Picture Manager. I cannot repair or reinstall office. Receive > >> > message: "This patch package could not be opened. Verify that...blah-blah". > >> > > >> > Is this going to be a remove, re-install, patch,....... > >> > > >> > Any help or ideas would be appreciated. > >> > > >> > TBear > >> > > >> > >> > >> > > > |