Vista Service Pack 2 Installation Error: Code 8007371C
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From: RickyD3 on 1 Nov 2009 19:09 When I try to instal the Vista Service Pack 2 I receive the error code: 8007371C. The help guide I follow is practically useless to me considering that it is aimed at helping the not so tech savy mother or granny. I've hit the Try again button several times but the same thing happens no matter how many times I "Try again". S.O.S! - Ricky
From: Running into same problem, what can I do Running into same problem, what can I on 2 Nov 2009 12:39 "RickyD3" wrote: > When I try to instal the Vista Service Pack 2 I receive the error code: > 8007371C. The help guide I follow is practically useless to me considering > that it is aimed at helping the not so tech savy mother or granny. I've hit > the Try again button several times but the same thing happens no matter how > many times I "Try again". > > S.O.S! > > - Ricky
From: MowGreen on 2 Nov 2009 13:36 RickyD3 wrote: > When I try to instal the Vista Service Pack 2 I receive the error code: > 8007371C. The help guide I follow is practically useless to me considering > that it is aimed at helping the not so tech savy mother or granny. I've hit > the Try again button several times but the same thing happens no matter how > many times I "Try again". > > S.O.S! > > - Ricky The most reliable method for applying Service Packs in Vista is to download and *save* the full standalone package: Vista SP2 x86 [32bit] http://www.microsoft.com/downloads/details.aspx?FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3 Then clean boot Vista: http://support.microsoft.com/kb/929135 Do 'Step 1: Perform a clean boot' Check to see if the system has any CBS inconsistencies by running the System Update Readiness Tool (CheckSUR): http://support.microsoft.com/kb/947821 Next, create a folder on the root drive and name it SP2. Move Windows6.0-KB948465-X86.exe (SP2) to the newly created folder. Then *right* click Windows6.0-KB948465-X86.exe and choose 'Run as administrator'. Follow the prompts to allow it to run Elevated. After SP2 installs, undo the clean boot steps. If there still is an error, post to the Vista SP2 forum: http://social.technet.microsoft.com/forums/en-US/itprovistasp/threads Or, contact MS - " Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support for Windows Vista Service Pack 2 (SP2) is valid until February 26, 2010. " https://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034&st=1 MowGreen =============== *-343-* FDNY Never Forgotten =============== banthecheck.com "Security updates should *never* have *non-security content* prechecked"
From: jannyp on 3 Nov 2009 11:47 "MowGreen" wrote: > RickyD3 wrote: > > > When I try to instal the Vista Service Pack 2 I receive the error code: > > 8007371C. The help guide I follow is practically useless to me considering > > that it is aimed at helping the not so tech savy mother or granny. I've hit > > the Try again button several times but the same thing happens no matter how > > many times I "Try again". > > > > S.O.S! > > > > - Ricky > > The most reliable method for applying Service Packs in Vista is to > download and *save* the full standalone package: > > Vista SP2 x86 [32bit] > http://www.microsoft.com/downloads/details.aspx?FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3 > > Then clean boot Vista: http://support.microsoft.com/kb/929135 > Do 'Step 1: Perform a clean boot' > > Check to see if the system has any CBS inconsistencies by running the > System Update Readiness Tool (CheckSUR): > http://support.microsoft.com/kb/947821 > > Next, create a folder on the root drive and name it SP2. > Move Windows6.0-KB948465-X86.exe (SP2) to the newly created folder. > Then *right* click Windows6.0-KB948465-X86.exe and choose 'Run as > administrator'. Follow the prompts to allow it to run Elevated. > > After SP2 installs, undo the clean boot steps. > > If there still is an error, post to the Vista SP2 forum: > http://social.technet.microsoft.com/forums/en-US/itprovistasp/threads > > Or, contact MS - " Free unlimited installation and compatibility support > is available for Windows Vista, but only for Service Pack 2 (SP2). This > support for Windows Vista Service Pack 2 (SP2) is valid until February > 26, 2010. " > https://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034&st=1 > > > MowGreen > =============== > *-343-* FDNY > Never Forgotten > =============== > > banthecheck.com > "Security updates should *never* have *non-security content* prechecked" > . > I have repeated failures installing SP2, so followed MowGreen's advice above to the letter - but it has still failed to install. I received "Element not found" message. On clicking to expand it said ERROR_NOT_FOUND(0x80070490). Any suggestions please?
From: MowGreen on 3 Nov 2009 16:32
jannyp wrote: > I have repeated failures installing SP2, so followed MowGreen's advice above to the letter - but it > has still failed to install. I received "Element not found" message. On clicking to expand it said ERROR_NOT_FOUND(0x80070490). Any suggestions please? Did you do this ? > > Check to see if the system has any CBS inconsistencies by running the System Update Readiness Tool > (CheckSUR): > http://support.microsoft.com/kb/947821 Post one of the logs created by CheckSUR, please. WINDOWS\Logs\CBS\CheckSUR.log <--- this log WINDOWS\Logs\CBS\CheckSUR.persist.log <--- or, this one Or: Contact Microsoft for *free* support - " Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support for Windows Vista Service Pack 2 (SP2) is valid until February 26, 2010. " https://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034&st=1 MowGreen =============== *-343-* FDNY Never Forgotten =============== banthecheck.com "Security updates should *never* have *non-security content* prechecked" jannyp wrote: > > "MowGreen" wrote: > > >>RickyD3 wrote: >> >> >>>When I try to instal the Vista Service Pack 2 I receive the error code: >>>8007371C. The help guide I follow is practically useless to me considering >>>that it is aimed at helping the not so tech savy mother or granny. I've hit >>>the Try again button several times but the same thing happens no matter how >>>many times I "Try again". >>> >>>S.O.S! >>> >>>- Ricky >> >>The most reliable method for applying Service Packs in Vista is to >>download and *save* the full standalone package: >> >>Vista SP2 x86 [32bit] >>http://www.microsoft.com/downloads/details.aspx?FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3 >> >>Then clean boot Vista: http://support.microsoft.com/kb/929135 >>Do 'Step 1: Perform a clean boot' >> >>Check to see if the system has any CBS inconsistencies by running the >>System Update Readiness Tool (CheckSUR): >>http://support.microsoft.com/kb/947821 >> >>Next, create a folder on the root drive and name it SP2. >>Move Windows6.0-KB948465-X86.exe (SP2) to the newly created folder. >>Then *right* click Windows6.0-KB948465-X86.exe and choose 'Run as >>administrator'. Follow the prompts to allow it to run Elevated. >> >>After SP2 installs, undo the clean boot steps. >> >>If there still is an error, post to the Vista SP2 forum: >>http://social.technet.microsoft.com/forums/en-US/itprovistasp/threads >> >>Or, contact MS - " Free unlimited installation and compatibility support >>is available for Windows Vista, but only for Service Pack 2 (SP2). This >>support for Windows Vista Service Pack 2 (SP2) is valid until February >>26, 2010. " >>https://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034&st=1 >> >> >>MowGreen >>=============== >> *-343-* FDNY >>Never Forgotten >>=============== >> >>banthecheck.com >>"Security updates should *never* have *non-security content* prechecked" >>. >>I have repeated failures installing SP2, so followed MowGreen's advice above to the letter - but it has still failed to install. I received "Element not found" message. On clicking to expand it said ERROR_NOT_FOUND(0x80070490). Any suggestions please? |