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From: Shenan Stanley on 13 Aug 2010 01:20
Jackson wrote:
> Dell C521 64 bits, dual processor
> Media Center Edition Ver 2002 SP3
>
> Windows update downloaded six updates Thursday morning, but
> only four of them installed. Here are the four that
> failed: There was the same error code for all four: Error
> code: 0x800710 da:
>
> KB982214, KB981852, KB2183461, KB981997
>
> FWIW, my wife's laptop downloaded and installed eleven (11)
> updates without incident. It has Home Edition on it.
>
> I Googled the error code but I can't make any sense of the
> two pages that turned up. They have nothing even remotely
> similar to what I do.
>
> Any suggestions? I ask for advice here because I consider
> the Microsoft Update help only as a last resort.

First - while your system may be 64-bit capable - it is *not* 64-bit in
practice. I know this because Windows XP Media Center Edition did not come
in 64-bit and if you have SP3 - you don't have a 64-bit version of Windows
XP of any flavor.

Download the first one (save it, run it) - see if it installs manually.
http://www.microsoft.com/downloads/details.aspx?familyid=6E5E16F8-C140-4A1D-B898-8417A6BFD4D8

Come back - let us know.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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