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From: Jaime T Jaime on 9 Apr 2010 10:15
I had this same problem after a new install of Windows Server 2008 x64.
Found this site and it fixed the issue. It was a permission problem on the
server.

http://blogs.technet.com/brad_rutkowski/archive/2008/07/03/windows-update-fails-with-8000ffff-e-unexpected.aspx

"Jason Burton" wrote:

> Thank you, I will do that and post the outcome here.
> --
> IT Solutions Architect
>
>
> "PA Bear [MS MVP]" wrote:
>
> > Contact Windows Update support, Jason.
> >
> > Jason Burton wrote:
> > > Here's the output from the bat:
> > >
> > >
> > > C:\Users\admin\Desktop>net stop wuauserv
> > > The Windows Update service is stopping.
> > > The Windows Update service was stopped successfully.
> > >
> > >
> > > C:\Users\admin\Desktop>net stop Cryptsvc
> > > The Cryptographic Services service is stopping..
> > > The Cryptographic Services service was stopped successfully.
> > >
> > >
> > > C:\Users\admin\Desktop>ren C:\Windows\SoftwareDistribution SD.old
> > >
> > > C:\Users\admin\Desktop>ren C:\Windows\system32\catroot2 catroot2.old
> > > A duplicate file name exists, or the file
> > > cannot be found.
> > >
> > > C:\Users\admin\Desktop>net start wuauserv
> > > The Windows Update service is starting.
> > > The Windows Update service was started successfully.
> > >
> > >
> > > C:\Users\admin\Desktop>net start Cryptsvc
> > > The Cryptographic Services service is starting.
> > > The Cryptographic Services service was started successfully.
> > >
> > >
> > >
> > >> Hi Robear,
> > >>
> > >> I had attempted each:
> > >>
> > >> 1. Batch file (register.bat) ran as admin, and appears okay... starts..
> > >> (or seams)
> > >> 2. Reinstall the Windows Update agent... that fails with the same code.
> > >> 8000ffff
> > >> 3. Rename SoftwareDistribution folder, I did that and restarted windows
> > >> update service, still 8000ffff.
> > >>
> > >> Any help would be great... Thank you for your time.
> > >>
> > >> --
> > >> JB
> > >> IT Solutions Architect
> > >>
> > >>
> > >> "PA Bear [MS MVP]" wrote:
> > >>
> > >>> See TaurArian's 2 replies in this recent thread, ignoring the fact that
> > >>> the thread's about Vista:
> > >>> http://groups.google.com/group/microsoft.public.microsoft_update_catalog/browse_frm/thread/999d0fb892afe7f5/1a48b4a88d1d534a
> > >>>
> > >>> Tip: Temporarily disable real-time protection by your anti-virus and/or
> > >>> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
> > >>> Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
> > >>> attempting
> > >>> to install the update(s). If you disable a third-party firewall, do NOT
> > >>> connect to the internet without having the Windows Firewall enabled!
> > >>>
> > >>> Start a free Windows Update support incident request:
> > >>> https://support.microsoft.com/oas/default.aspx?gprid=6527
> > >>>
> > >>> Support for Windows Update:
> > >>> http://support.microsoft.com/gp/wusupport
> > >>>
> > >>> For home users, no-charge support is available by calling 1-866-PCSAFETY
> > >>> in the United States and in Canada or by contacting your local Microsoft
> > >>> subsidiary. There is no-charge for support calls that are associated
> > >>> with
> > >>> security updates. When you call, clearly state that your problem is
> > >>> related to a Security Update.
> > >>>
> > >>> For more information about how to contact your local Microsoft
> > >>> subsidiary
> > >>> for security update support issues, visit the International Support Web
> > >>> site: http://support.microsoft.com/common/international.aspx
> > >>>
> > >>> For enterprise customers, support for security updates is available
> > >>> through your usual support contacts.
> > >>> --
> > >>> ~Robear Dyer (PA Bear)
> > >>> MS MVP-Windows (IE, OE, Security, Shell/User)
> > >>> AumHa VSOP & Admin; DTS-L.net
> > >>>
> > >>> Jason Burton wrote:
> > >>>> Windows Update.log has the following:
> > >>>> 2008-11-24 08:21:38:414 996 928 Handler FATAL: UH: 0x8000ffff: Async
> > >>>> stage operation failed in CUHCbsHandler::StageCbsPackage
> > >>>> 2008-11-24 08:21:38:414 996 928 Handler FATAL: Request generation for
> > >>>> CBS
> > >>>> update complete with hr=0x8000ffff and pfResetSandbox=0
> > >>>>
> > >>>> I have about 28 updates that need install, and I cant install ANY
> > >>>> windows
> > >>>> update... Help! ...
> >
> >
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