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From: creatr007 on 15 Jun 2010 18:38
Automatic Updates is enabled. Updates download but will not install. Failed
installation. Also cannot instal updates for Skype or Adobe Please advise.
Thanks
From: PA Bear [MS MVP] on 15 Jun 2010 18:43
• Which version of the Windows operating system am I running?
http://windows.microsoft.com/en-us/windows7/help/which-version-of-the-windows-operating-system-am-i-running

• Is my PC running the 32-bit or 64-bit version of Windows?
http://windows.microsoft.com/en-us/windows7/find-out-32-or-64-bit

Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or
newsgroup. Please do so in your next reply.

Is this a sudden, new problem?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?


creatr007 wrote:
> Automatic Updates is enabled. Updates download but will not install.
> Failed
> installation. Also cannot instal updates for Skype or Adobe Please advise.
> Thanks

From: kettey on 17 Jun 2010 09:34

Hello out there.
Any one know what to do with,80073712 and it tell me every day thee is
updates ready for me,but will not down load for,what should I do,please any
one.
"creatr007" wrote:

> Automatic Updates is enabled. Updates download but will not install. Failed
> installation. Also cannot instal updates for Skype or Adobe Please advise.
> Thanks
From: Shenan Stanley on 17 Jun 2010 10:15
creatr007 wrote:
> Automatic Updates is enabled. Updates download but will not install.
> Failed
> installation. Also cannot instal updates for Skype or Adobe Please advise.

kettey wrote:
> Any one know what to do with,80073712 and it tell me every day thee is
> updates ready for me,but will not down load for,what should I do,please
> any
> one.

You hijack another conversation and provide the same level of detail about
your system and the actual updates involved as the original poster. Nice.
They do come in herds.

So - let's start with the basic questions and detailed instructions for you
to follow so you can answer those.

Operating System? Service Pack level? 32 or 64-bit? AntiVirus installed
(Name and Version, please)? Anything (like the names, KB######'s, etc) that
can tell us exactly what updates are being offered to you?

Start button --> RUN --> type in:
(No "RUN", press the WindowsKey+R at the same time.)
winver
--> Click OK.

That will give you (picture at top) the full name of the operating system.
That will give you (in the test) the Service Pack you have installed.

How to determine whether a computer is running a 32-bit version or 64-bit
version of the Windows operating system
http://support.microsoft.com/kb/827218

Come back, respond to your own conversation thread, my question
specifically - and give up some information to help others help you.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


From: Bickford Shmeckler on 17 Jun 2010 10:14
You should start your own thread instead of rudely hijacking someone
else's.\

"kettey" <kettey(a)discussions.microsoft.com> wrote in message
news:340E644A-C5AC-4280-B36F-A95B0B55F7F0(a)microsoft.com...
:
: Hello out there.
: Any one know what to do with,80073712 and it tell me every day thee is
: updates ready for me,but will not down load for,what should I do,please
any
: one.
: "creatr007" wrote:
:
: > Automatic Updates is enabled. Updates download but will not install.
Failed
: > installation. Also cannot instal updates for Skype or Adobe Please
advise.
: > Thanks


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