Wireless no longer works on HP Pavilion DV6000
in [Laptops]
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From: Ikke on 6 Apr 2008 17:23 Hi everybody, A friend has asked me to take a look at his laptop, in order to set up a wireless connection with his new router. The router has already been configured, and works like a charm - until now, he has always accessed the internet through an ethernet connection. The HP Pavilion DV6000 has a small swith on the left front side, in order to turn on the wireless device, including a small led to indicate the on/off position. Orange should resemble off, whilst blue is on. When he first got the laptop, the switch worked, and the led switched from orange to blue and back. Now however, the switch no longer appears to work - the led remains orange in whatever position you put it in. I've had a look around on the internet, and I've found a LOT of problems with the DV6000, which led me to download a lot of drivers and other software to "wake up" the wireless device, but to no avail. Does somebody know of a way to get the wireless device to work? Or could it be that it's just broken? The laptop is still under warranty, but returning it to the store would mean that he'll have to leave his laptop there for two-three months, which is not really an option. On a sidenote: I was also unable to install a Canon Pixma 5200 - something which normally just requires a few clicks. Alas, the laptop refused to recognize the printer. Thanks for any and all suggestions! Best regards, Ikke
From: TR Oltrogge on 6 Apr 2008 19:26 "Ikke" <ikke(a)hier.be> wrote in message news:Xns9A78EEFFEEDFEikkehierbe(a)69.16.176.253... > Hi everybody, > > A friend has asked me to take a look at his laptop, in order to set up a > wireless connection with his new router. The router has already been > configured, and works like a charm - until now, he has always accessed > the internet through an ethernet connection. > > The HP Pavilion DV6000 has a small swith on the left front side, in order > to turn on the wireless device, including a small led to indicate the > on/off position. Orange should resemble off, whilst blue is on. > > When he first got the laptop, the switch worked, and the led switched > from orange to blue and back. Now however, the switch no longer appears > to work - the led remains orange in whatever position you put it in. > > I've had a look around on the internet, and I've found a LOT of problems > with the DV6000, which led me to download a lot of drivers and other > software to "wake up" the wireless device, but to no avail. > > Does somebody know of a way to get the wireless device to work? Or could > it be that it's just broken? The laptop is still under warranty, but > returning it to the store would mean that he'll have to leave his laptop > there for two-three months, which is not really an option. > > On a sidenote: I was also unable to install a Canon Pixma 5200 - > something which normally just requires a few clicks. Alas, the laptop > refused to recognize the printer. > > Thanks for any and all suggestions! > > Best regards, > > Ikke Take a serious look at http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c01087277&dlc=en&lc=en&cc=us and http://forums12.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1207523860565+28353475&threadId=1104931 to see if you're having any of the problems mentioned there. The hardware problem seems to *start* with wireless troubles and get worse from there. HP is working with people affected to get their machines running again. Mine was one of them (a DV9005). They replaced the motherboard in one week. Tim O
From: Tazz on 6 Apr 2008 21:22 Ikke wrote: > Hi everybody, > > A friend has asked me to take a look at his laptop, in order to set up a > wireless connection with his new router. The router has already been > configured, and works like a charm - until now, he has always accessed > the internet through an ethernet connection. > > The HP Pavilion DV6000 has a small swith on the left front side, in order > to turn on the wireless device, including a small led to indicate the > on/off position. Orange should resemble off, whilst blue is on. > > When he first got the laptop, the switch worked, and the led switched > from orange to blue and back. Now however, the switch no longer appears > to work - the led remains orange in whatever position you put it in. > > I've had a look around on the internet, and I've found a LOT of problems > with the DV6000, which led me to download a lot of drivers and other > software to "wake up" the wireless device, but to no avail. > > Does somebody know of a way to get the wireless device to work? Or could > it be that it's just broken? The laptop is still under warranty, but > returning it to the store would mean that he'll have to leave his laptop > there for two-three months, which is not really an option. > > On a sidenote: I was also unable to install a Canon Pixma 5200 - > something which normally just requires a few clicks. Alas, the laptop > refused to recognize the printer. > > Thanks for any and all suggestions! > > Best regards, > > Ikke A friend of mine bought this laptop for university. In Jan. the wireless stopped working. Called HP, they said send it to them and they would have to change the motherboard. They sent a box to send it back in. It was supposed to be back in less than two weeks according to the service agreement. Three weeks later HP calls and says that it'll be another three weeks before they get the new motherboards in. So they'll send a new laptop, a better model than she had (don't know what one). -- </Tazz>
From: Woody on 8 Apr 2008 19:43 Back up the current load and restore to the original preinstall and see if it works. I can't believe two or three months on warranty service. The last ThinkPad warranty service I had was four days and that was with UPS shipping. "Ikke" <ikke(a)hier.be> wrote in message news:Xns9A78EEFFEEDFEikkehierbe(a)69.16.176.253... > Hi everybody, > > A friend has asked me to take a look at his laptop, in order to set up a > wireless connection with his new router. The router has already been > configured, and works like a charm - until now, he has always accessed > the internet through an ethernet connection. > > The HP Pavilion DV6000 has a small swith on the left front side, in order > to turn on the wireless device, including a small led to indicate the > on/off position. Orange should resemble off, whilst blue is on. > > When he first got the laptop, the switch worked, and the led switched > from orange to blue and back. Now however, the switch no longer appears > to work - the led remains orange in whatever position you put it in. > > I've had a look around on the internet, and I've found a LOT of problems > with the DV6000, which led me to download a lot of drivers and other > software to "wake up" the wireless device, but to no avail. > > Does somebody know of a way to get the wireless device to work? Or could > it be that it's just broken? The laptop is still under warranty, but > returning it to the store would mean that he'll have to leave his laptop > there for two-three months, which is not really an option. > > On a sidenote: I was also unable to install a Canon Pixma 5200 - > something which normally just requires a few clicks. Alas, the laptop > refused to recognize the printer. > > Thanks for any and all suggestions! > > Best regards, > > Ikke
From: Woody on 8 Apr 2008 19:45
Sorry I forgot this was a UK group. Guess things are different there/// "Ikke" <ikke(a)hier.be> wrote in message news:Xns9A78EEFFEEDFEikkehierbe(a)69.16.176.253... > Hi everybody, > > A friend has asked me to take a look at his laptop, in order to set up a > wireless connection with his new router. The router has already been > configured, and works like a charm - until now, he has always accessed > the internet through an ethernet connection. > > The HP Pavilion DV6000 has a small swith on the left front side, in order > to turn on the wireless device, including a small led to indicate the > on/off position. Orange should resemble off, whilst blue is on. > > When he first got the laptop, the switch worked, and the led switched > from orange to blue and back. Now however, the switch no longer appears > to work - the led remains orange in whatever position you put it in. > > I've had a look around on the internet, and I've found a LOT of problems > with the DV6000, which led me to download a lot of drivers and other > software to "wake up" the wireless device, but to no avail. > > Does somebody know of a way to get the wireless device to work? Or could > it be that it's just broken? The laptop is still under warranty, but > returning it to the store would mean that he'll have to leave his laptop > there for two-three months, which is not really an option. > > On a sidenote: I was also unable to install a Canon Pixma 5200 - > something which normally just requires a few clicks. Alas, the laptop > refused to recognize the printer. > > Thanks for any and all suggestions! > > Best regards, > > Ikke |