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From: KW on 10 May 2008 12:34
Dear Sir,

I have tries more than once to install and upgrade from SP2 to SP3 but
always end end with error Control Id Not Found.

After accepting OK, installation terminates.

Any suggestions what I did wrong / missing / any other issues ?

Regards,
ken
From: Echo S on 10 May 2008 13:18
Are you talking about Windows XP? If so, you should ask your question in a
Windows group -- you've landed in the PowerPoint group here.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


"KW" <KW(a)discussions.microsoft.com> wrote in message
news:BAAFE418-6E47-4764-8834-B20437BF736E(a)microsoft.com...
> Dear Sir,
>
> I have tries more than once to install and upgrade from SP2 to SP3 but
> always end end with error Control Id Not Found.
>
> After accepting OK, installation terminates.
>
> Any suggestions what I did wrong / missing / any other issues ?
>
> Regards,
> ken

From: Peter Foldes on 10 May 2008 15:48
FYI

If SP3 was downloaded with an anti-virus, or anti-spyware, program running,
you may have a bad installation.

From: http://technet.microsoft.com/en-us/windowsxp/cc164204.aspx

* If the configuration of your antivirus software prevents certain system
files from being changed, SP3 installation might fail. Try temporarily
disabling your antivirus software. You can usually do this by right-clicking
your antivirus program icon (which typically appears in the bottom
right-hand corner of the computer screen) and clicking Disable.

* If you disable your antivirus software before you install the service
pack, be sure that you are aware of the risks involved, and be sure to
enable it after the service pack is installed.

Remove SP3 via Add/Remove Programs, reboot and download and install it
again. Before you do, turn off your anti-virus and any anti-spyware programs
such as Windows Defender. If you use a third party firewall, disable it and
turn on the Windows Firewall in the Control Panel for the installation. Once
SP3 is in and working, you can enable the third party firewall and turn of
the Windows Firewall. Do not keep both running.

Steps to take before you install Windows XP Service Pack 3:
http://support.microsoft.com:80/kb/950717


--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Echo S" <msnewsgroups(a)echosvoiceUGHSPAM.com> wrote in message news:B21C7516-C9A6-4517-900D-01BFD8B2D85B(a)microsoft.com...
> Are you talking about Windows XP? If so, you should ask your question in a
> Windows group -- you've landed in the PowerPoint group here.
>
> --
> Echo [MS PPT MVP] http://www.echosvoice.com
> What's new in PPT 2007? http://www.echosvoice.com/2007.htm
> Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
> PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx
>
>
> "KW" <KW(a)discussions.microsoft.com> wrote in message
> news:BAAFE418-6E47-4764-8834-B20437BF736E(a)microsoft.com...
>> Dear Sir,
>>
>> I have tries more than once to install and upgrade from SP2 to SP3 but
>> always end end with error Control Id Not Found.
>>
>> After accepting OK, installation terminates.
>>
>> Any suggestions what I did wrong / missing / any other issues ?
>>
>> Regards,
>> ken
>
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