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From: kev on 31 Mar 2010 06:14
I have my automatic updates set to notify-only. I recently selected to
download SP3. Nothing happened. However it was removed from the list of
automatic updates. As far as I can tell, it is not downloading and it has
not reappeared as an option.


From: kev on 31 Mar 2010 09:07

"kev" <replytogroup> wrote in message
news:%23n4L5rL0KHA.3680(a)TK2MSFTNGP04.phx.gbl...
>I have my automatic updates set to notify-only. I recently selected to
>download SP3. Nothing happened. However it was removed from the list of
>automatic updates. As far as I can tell, it is not downloading and it has
>not reappeared as an option.
>

To add to the above, I have looked in WindowsUpdate.log and I see a
repeating error message about "Priority regulated and can NOT download.
Sequence 2088 vs AcceptRate 0."


From: Ǝиçεl on 31 Mar 2010 13:02
Hello Kev,

What other antivirus, Security suite and firewall or antimalware software
you may have installed. <http://support.microsoft.com/kb/555375>
See <http://support.microsoft.com/kb/955307> foя possible help.
<http://support.microsoft.com/kb/950718>
<http://winhlp.com/node/125>


Ǝиçεl
-=-

"kev" wrote:

> I have my automatic updates set to notify-only. I recently selected to
> download SP3. Nothing happened. However it was removed from the list of
> automatic updates. As far as I can tell, it is not downloading and it has
> not reappeared as an option.
>
>
> .
>
From: PA Bear [MS MVP] on 31 Mar 2010 15:19
From your headers: Microsoft Outlook Express 6.00.2900.2180

Did you post from the computer in question, Kev?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


kev wrote:
> I have my automatic updates set to notify-only. I recently selected to
> download SP3. Nothing happened. However it was removed from the list of
> automatic updates. As far as I can tell, it is not downloading and it has
> not reappeared as an option.

From: Shenan Stanley on 2 Apr 2010 20:32
kev wrote:
> I have my automatic updates set to notify-only. I recently selected
> to download SP3. Nothing happened. However it was removed from the
> list of automatic updates. As far as I can tell, it is not
> downloading and it has not reappeared as an option.

It seems that others have just gone right into answer mode without querying
for the obvious missing part of the equation - so I have to ask...

I can *assume* you have Windows XP from the subject line inclusion of "XP
SP3"; but it is merely an assumptions on two fronts.

Front 1) Windows XP. You could have Office XP and/or some product (Word
2002, Excel 2002) from the Office XP (2002) product line.

Front 2) SP3. As I alluded to in Front 1, you may have Office XP and this
is Service Pack 3 for Office XP. I have also seen people completely mistake
what they saw as Service Pack 3 for Windows XP - when it was Service Pack 3
for some other product/component all together. Once they quoted the
Microsoft KB ###### that they referred to - the mystery was gone.

Can you please provide your Operating System, current service pack level
(exact version would be best), architechture (32-bit or 64-bit), Internet
Explorer version and a bit more information I will ask for *as* I inform you
how to obtain it...?

Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story. Post _both_ in response
to this message verbatim. No paraphrasing - instead - ensure
character-for-character copying. That's the edition (in the top picture)
and the exact version number in detail (the 'version' line.)

What version of Internet Explorer are you currently using? Easy to find
out. Open Internet Explorer and while that is in-focus, press and hold
the "ALT" key on your keyboard. With the "ALT" key still pressed, press
(just once, no holding) the "H" key. Now, with the "ALT" key still
pressed, press (just once, no holding) the "A" key. That will bring up
the "About Internet Explorer" window. It will give you the exact version
you are using - repeat what you see there in response to this message.

How to determine whether a computer is running a 32-bit version or
64-bit version of the Windows operating system
http://support.microsoft.com/kb/827218

What AntiVirus application are you using? (Name and exact version, please.)
- Was any flavor of "Norton" products ever installed?
- Was any flavor of "McAfee" products ever installed?

Do you have a third party firewall - or are you using the built-in Windows
firewall?

Do you ever run any antimalware applications? If so - which ones and when
did you scan with them last (full scan, not quick)?

Thank you for completing your post if/when you respond to this.

As others have responded, I could assume perhaps they are continuing a
conversation of which I am not privy and/or just making their best-guess
efforts to assist you without the information above and/or just assuming
that XP SP3 is definitely "Windows XP Service Pack 3" and you have "Windows
XP SP1a" or greater you are trying to install upon, clean of malware/viruses
with a fully operational update system and backups ready and waiting in case
things go wrong. ;-)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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