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From: spammenot on 25 Aug 2008 21:17
Well, I hauled the nonfunctioning Lexmark 34/35 "compatibles" back to
InkStop this afternoon. Guess Kid Behind the Counter from Saturday
must be back in school. His BIg Sister, who sold me the original
pair, was back. Only today she was accompanied by Gramps, who I guess
runs the place. Both of them repeated Kid's suggestion that I trade
in their cartridges for a pair of OEMs, but to their credit and their
company's, they didn't hesitate to refund my money when I told them
I'd already bought OEMs elsewhere.

Anyway, Gramps says they get around 4 per cent returns on their
compatibles. He again repeats Kid's explanation that "some printers
just can't use them." I wonder why. Assuming these *were* the right
cartridges and were still in good working condition to start with,
what could have been done to them in the process of merely shooting
more ink into them that would convince the printer or operating system
they were "invalid?" Even if they do have some kind of chip in them,
how can it tell the difference between "genuine Lexmark" ink and
something else? My suspicion is still that these cartridges were
really a 32 and 33, respectively, and got mislabled. Either that or
InkStop is contracting with a real butcher of a remanufacturer who's
not testing the cartridges electrically (thus not catching those that
have been run dry and have burned-out printheads) before going to the
trouble of refilling them, and certainly isn't bothering with pulling
enough of them from their finished production runs for adequate
quality testing.

I don't mean to sound here like I'm bashing InkStop. After all, they
did right by me when I returned the non-working cartridges, and they
deserve kudos for that. I'm just trying to understand why they didn't
work.

Anyone else out there with a Z1300 having a problem using compatibles
or DIY refills?
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