From: Evan Mann on
I have a CallManager Express 4.3 install with a 2 full PRI's connected and
it services 2 different companies (although they are internally related) My
provider lets me manipulate the outbound caller ID number.

I'm trying to determine a few things related to caller ID
1) Can I manipulate the outbound caller ID on a per-user basis: ex: every
user's outbound caller ID # is their DID.
2) Can I manipulate the outbounder caller ID on a group of users basis,
using some kind of translation rule perhaps? Ex: users in CompanyA all have
1 outbound number, and users in CompanyB all have a differnet outbound
caller ID number.

From: Andrew J Cosgriff on
Evan Mann wrote :

> I have a CallManager Express 4.3 install with a 2 full PRI's connected
> and it services 2 different companies (although they are internally
> related) My provider lets me manipulate the outbound caller ID
> number.
>
> I'm trying to determine a few things related to caller ID
> 1) Can I manipulate the outbound caller ID on a per-user basis: ex:
> every user's outbound caller ID # is their DID.

It'll be their DID by default. You can't set the outbound caller ID on
each phone (as you can in CM), but see below for a workaround.

> 2) Can I manipulate the outbounder caller ID on a group of users
> basis, using some kind of translation rule perhaps? Ex: users in
> CompanyA all have 1 outbound number, and users in CompanyB all have a
> differnet outbound caller ID number.

You can do regular expression-based munging of the number - see the
"voice translation-rule" command in the docs.

Lots more at
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmedialp.html

Cheers,
Cos.
--
http://andrew.j.cosgriff.name/ | remote luxury