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From: Evan Mann on 22 Apr 2008 21:44 I have a CallManager Express 4.3 install with a 2 full PRI's connected and it services 2 different companies (although they are internally related) My provider lets me manipulate the outbound caller ID number. I'm trying to determine a few things related to caller ID 1) Can I manipulate the outbound caller ID on a per-user basis: ex: every user's outbound caller ID # is their DID. 2) Can I manipulate the outbounder caller ID on a group of users basis, using some kind of translation rule perhaps? Ex: users in CompanyA all have 1 outbound number, and users in CompanyB all have a differnet outbound caller ID number.
From: Andrew J Cosgriff on 24 Apr 2008 07:02 Evan Mann wrote : > I have a CallManager Express 4.3 install with a 2 full PRI's connected > and it services 2 different companies (although they are internally > related) My provider lets me manipulate the outbound caller ID > number. > > I'm trying to determine a few things related to caller ID > 1) Can I manipulate the outbound caller ID on a per-user basis: ex: > every user's outbound caller ID # is their DID. It'll be their DID by default. You can't set the outbound caller ID on each phone (as you can in CM), but see below for a workaround. > 2) Can I manipulate the outbounder caller ID on a group of users > basis, using some kind of translation rule perhaps? Ex: users in > CompanyA all have 1 outbound number, and users in CompanyB all have a > differnet outbound caller ID number. You can do regular expression-based munging of the number - see the "voice translation-rule" command in the docs. Lots more at http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmedialp.html Cheers, Cos. -- http://andrew.j.cosgriff.name/ | remote luxury
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