From: stone583 on
Home networking question... very frustrating

Hi all: Here is my saga... if anyone has some words of wisdom or next
steps, that would be great.

We have 3 computers on a home network. Comcast digital cable comes into
'puter #1, then a Linksys wireless router sends the signal on to #2
and #3. All computers run XP

Up until a month ago, everything was fine. Then out of the blue, puter
#2 lost its ability to access the internet. It still does email and an
online poker game I occasionally play. But I can't call up a webpage
(on IE or Secure IE). Puter 1 and puter 3 continue to be fine.

I have taken the following steps, all to no avail:

* Rebooted the cable modem and the router

* I currently use WEP encryption and the Windows firewall - I tried
turning both off.

* I refreshed the network connection multiple times

* I downloaded and installed new firmware for both the router and the
wireless USB network adapter

* I browsed some support forums for the linksys router that said you
have to leave the pass phrase field of the WEP key blank, just type in
the hex code but no passphrase. I did that.

* I invited a friend over who has a Cisco network certification. He
took a peek & was stymied

---and then 2 odd things---

* Right after internet-access failed on Puter2, it worked again for a
day, then re-quit. I don't know why it started working again, and I
don't know why it failed again.

* Puter3 has a different brand of wireless network aadapter. I tried
installing that on Puter2, no dice.

-------------------------------------------------

It all makes me suspect computer #2... Any thoughts before I 'fix' it
with a baseball bat? 8)

-Confused in Colorado

From: Chuck on
On 19 Oct 2005 14:56:25 -0700, stone583(a)hotmail.com wrote:

>Home networking question... very frustrating
>
>Hi all: Here is my saga... if anyone has some words of wisdom or next
>steps, that would be great.
>
>We have 3 computers on a home network. Comcast digital cable comes into
>'puter #1, then a Linksys wireless router sends the signal on to #2
>and #3. All computers run XP
>
>Up until a month ago, everything was fine. Then out of the blue, puter
>#2 lost its ability to access the internet. It still does email and an
>online poker game I occasionally play. But I can't call up a webpage
>(on IE or Secure IE). Puter 1 and puter 3 continue to be fine.
>
>I have taken the following steps, all to no avail:
>
>* Rebooted the cable modem and the router
>
>* I currently use WEP encryption and the Windows firewall - I tried
>turning both off.
>
>* I refreshed the network connection multiple times
>
>* I downloaded and installed new firmware for both the router and the
>wireless USB network adapter
>
>* I browsed some support forums for the linksys router that said you
>have to leave the pass phrase field of the WEP key blank, just type in
>the hex code but no passphrase. I did that.
>
>* I invited a friend over who has a Cisco network certification. He
>took a peek & was stymied
>
>---and then 2 odd things---
>
>* Right after internet-access failed on Puter2, it worked again for a
>day, then re-quit. I don't know why it started working again, and I
>don't know why it failed again.
>
>* Puter3 has a different brand of wireless network aadapter. I tried
>installing that on Puter2, no dice.
>
>-------------------------------------------------
>
>It all makes me suspect computer #2... Any thoughts before I 'fix' it
>with a baseball bat? 8)
>
>-Confused in Colorado

Please start by identifying where the problem is. Can Computer #2 not connect
to the router? Or to Computer #1, or to the Internet itself?

Setup both Computers #1 and #2 with PingPlotter (free) from
<http://www.pingplotter.com/>. PingPlotter gives a GUI traceroute. Set it to
pinging a server on the Internet, say the DNS server that your ISP gives you.
Look at PP, and see where it fails.

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
From: Quaoar on
stone583(a)hotmail.com wrote:
> Home networking question... very frustrating
>
> Hi all: Here is my saga... if anyone has some words of wisdom or next
> steps, that would be great.
>
> We have 3 computers on a home network. Comcast digital cable comes
> into 'puter #1, then a Linksys wireless router sends the signal on to
> #2 and #3. All computers run XP
>
> Up until a month ago, everything was fine. Then out of the blue, puter
> #2 lost its ability to access the internet. It still does email and an
> online poker game I occasionally play. But I can't call up a webpage
> (on IE or Secure IE). Puter 1 and puter 3 continue to be fine.
>
> I have taken the following steps, all to no avail:
>
> * Rebooted the cable modem and the router
>
> * I currently use WEP encryption and the Windows firewall - I tried
> turning both off.
>
> * I refreshed the network connection multiple times
>
> * I downloaded and installed new firmware for both the router and the
> wireless USB network adapter
>
> * I browsed some support forums for the linksys router that said you
> have to leave the pass phrase field of the WEP key blank, just type in
> the hex code but no passphrase. I did that.
>
> * I invited a friend over who has a Cisco network certification. He
> took a peek & was stymied
>
> ---and then 2 odd things---
>
> * Right after internet-access failed on Puter2, it worked again for a
> day, then re-quit. I don't know why it started working again, and I
> don't know why it failed again.
>
> * Puter3 has a different brand of wireless network aadapter. I tried
> installing that on Puter2, no dice.
>
> -------------------------------------------------
>
> It all makes me suspect computer #2... Any thoughts before I 'fix' it
> with a baseball bat? 8)
>
> -Confused in Colorado

With a router, the Comcast cable is connect to the router WAN port, and
each computer is then connected by wire to a router LAN port or wireless
to the router. Why do you have this set up with the modem signal to a
computer first?

Q


From: Joe Mac on
Pardon my jumping in, just started to learn the protocol for this media.
I have a networking problem. Three computers, two desktops, one laptop. All
were working fine sharing files, connected via a router from modem for Cox
Cable. Worked just fine. Two weeks ago lost ability to connect to the laptop,
and then finally the second work station. I experienced problem this week
connecting to Cox Cable. After much work, replaced the router. I can now
reach the Internet on each machine. However, no ability to connect to each
of the desktops or laptop, from any of the machines. Went to Help and read
instruction for File Sharing on Windows XP (Windows Aarticle ID 304040 (How
to configure file sharing in Windows XP) with the following result:

Following instructions under "Turning on and turning off Simple File
Sharing" above (including viewing the video instruction), the "Use Simple
File Sharing (Recommended)" check box command is missing (Windows XP, SP2)
from the view menue. How do I restore this command? I hesitate to "restore
defaults" until I know more; will that do it? Thank you.

--
Joe Mac


"Quaoar" wrote:

> stone583(a)hotmail.com wrote:
> > Home networking question... very frustrating
> >
> > Hi all: Here is my saga... if anyone has some words of wisdom or next
> > steps, that would be great.
> >
> > We have 3 computers on a home network. Comcast digital cable comes
> > into 'puter #1, then a Linksys wireless router sends the signal on to
> > #2 and #3. All computers run XP
> >
> > Up until a month ago, everything was fine. Then out of the blue, puter
> > #2 lost its ability to access the internet. It still does email and an
> > online poker game I occasionally play. But I can't call up a webpage
> > (on IE or Secure IE). Puter 1 and puter 3 continue to be fine.
> >
> > I have taken the following steps, all to no avail:
> >
> > * Rebooted the cable modem and the router
> >
> > * I currently use WEP encryption and the Windows firewall - I tried
> > turning both off.
> >
> > * I refreshed the network connection multiple times
> >
> > * I downloaded and installed new firmware for both the router and the
> > wireless USB network adapter
> >
> > * I browsed some support forums for the linksys router that said you
> > have to leave the pass phrase field of the WEP key blank, just type in
> > the hex code but no passphrase. I did that.
> >
> > * I invited a friend over who has a Cisco network certification. He
> > took a peek & was stymied
> >
> > ---and then 2 odd things---
> >
> > * Right after internet-access failed on Puter2, it worked again for a
> > day, then re-quit. I don't know why it started working again, and I
> > don't know why it failed again.
> >
> > * Puter3 has a different brand of wireless network aadapter. I tried
> > installing that on Puter2, no dice.
> >
> > -------------------------------------------------
> >
> > It all makes me suspect computer #2... Any thoughts before I 'fix' it
> > with a baseball bat? 8)
> >
> > -Confused in Colorado
>
> With a router, the Comcast cable is connect to the router WAN port, and
> each computer is then connected by wire to a router LAN port or wireless
> to the router. Why do you have this set up with the modem signal to a
> computer first?
>
> Q
>
>
>
From: Chuck on
On Thu, 20 Oct 2005 10:52:04 -0700, "Joe Mac" <*email_address_deleted*> wrote:

>Pardon my jumping in, just started to learn the protocol for this media.
>I have a networking problem. Three computers, two desktops, one laptop. All
>were working fine sharing files, connected via a router from modem for Cox
>Cable. Worked just fine. Two weeks ago lost ability to connect to the laptop,
>and then finally the second work station. I experienced problem this week
>connecting to Cox Cable. After much work, replaced the router. I can now
>reach the Internet on each machine. However, no ability to connect to each
>of the desktops or laptop, from any of the machines. Went to Help and read
>instruction for File Sharing on Windows XP (Windows Aarticle ID 304040 (How
>to configure file sharing in Windows XP) with the following result:
>
>Following instructions under "Turning on and turning off Simple File
>Sharing" above (including viewing the video instruction), the "Use Simple
>File Sharing (Recommended)" check box command is missing (Windows XP, SP2)
>from the view menue. How do I restore this command? I hesitate to "restore
>defaults" until I know more; will that do it? Thank you.

Joe,

You'll get better service, and we can help better, if you will start a new
thread, with descriptive subject.
<http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#Hijacking>

--
Cheers,
Chuck, MS-MVP [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.
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