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From: tree leafs on 3 Jul 2008 00:20 Hi, we use calendar items in public folder for room and utility bookings. But sometime double bookings occur. Just wonder how to stop these to occur. From server side or outlook side? Thanks
From: Nikki Peterson on 3 Jul 2008 10:02 Not many options for a Public Folder (PF) being used as a resource. You could set it up as a "Moderated" PF, but this would require a person to monitor and approve/deny each appointment. You do not mention what version of Outlook client nor the version of Exchange Server. This information can help tremendously towards solutions that are offered. The following articles explain in detail how to configure the resource and how to book it correctly if you try using Direct Booking. How to Set Up a Conference Room as a "Resource" in Outlook 2000 http://www.microsoft.com/technet/prodtechnol/exchange/2000/maintain/cfsetup.mspx How to Successfully Book a Resource http://www.microsoft.com/technet/prodtechnol/exchange/55/maintain/cfbook.mspx 291616 How to direct book a resource in Outlook 2002 or in Outlook 2003 http://support.microsoft.com/default.aspx?scid=kb;EN-US;291616 However, If you use Exchange Server I would suggest the use of the AutoAccept Agent. We use this with great success. Exchange 2003 Auto Accept Agent vs. direct booking http://www.microsoft.com/downloads/details.aspx?familyid=5EAC9A70-699B-495A-A920-82403305226B&displaylang=en Nikki Peterson "tree leafs" <treeleafs(a)hotmail.com> wrote in message news:%233NTkQM3IHA.4800(a)TK2MSFTNGP02.phx.gbl... > Hi, > we use calendar items in public folder for room and utility bookings. But > sometime double bookings occur. Just wonder how to stop these to occur. > From server side or outlook side? > Thanks >
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