hp2490 activesync problem, please help before i go back to Palm!!!
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From: Paul in Toronto on 31 Dec 2005 15:57 hi guys, I bought a hp2490 last week, 'I thought I was upgrading' from my tungsten E, and im about to return it for another Palm device. this is the problem: I installed the software on my laptop like the instructions said too. the first sync went perfect, everything work awesome, but after that it wouldn't sync anything. the strange thing is that I can open activesync and click the 'explore' button and I can see all the files on my device and even the sd card. the error I get is: "synchronization could not be completed successfully. reconnect your device and try again. if the problem persists, see the Microsoft activesync trouble-shooter" I have tried everything and still no go. I have tried installing it on my home laptop, my work laptop and my wife's desktop but the same problem. (I did a clean reset so it was like new when I tried on the other computers). I tried it with Zonealarm uninstalled and all computer protection off and still nothing. please guys help, I cant afford to have my handheld down for too long (I need the PIM info for work) and I'm afraid I might have to return it and get another Palm (which has never given me a problem with my personal or group calendar at work on a server). Thanks Paul Laptop: Dell Inspiron 8100 P3-1000/40Gb/512MB Handheld: Hp iPAQ 2490
From: Clinton Fitch, Clinton Fitch (Dot) Com! on 31 Dec 2005 17:39 Paul, Which version of ActiveSync are you using? If you are not using ActiveSync 4.1, I suggest upgrading to it. It solves a lot of problems associated with sync'ing and firewalls. You can download AS 4.1 for free from the Microsoft Windows Mobile site at http://www.pocketpc.com Regards, -- Clinton Fitch Principle / Senior Editor Clinton Fitch (Dot) Com! http://www.clintonfitch.com Your Home for Windows Mobile Pocket PC and Smartphone Views & Reviews A Pocket PC Magazine "Best Site" "Paul in Toronto" <paul(a)paul.com> wrote in message news:urLNbzkDGHA.2036(a)TK2MSFTNGP14.phx.gbl... hi guys, I bought a hp2490 last week, 'I thought I was upgrading' from my tungsten E, and im about to return it for another Palm device. this is the problem: I installed the software on my laptop like the instructions said too. the first sync went perfect, everything work awesome, but after that it wouldn't sync anything. the strange thing is that I can open activesync and click the 'explore' button and I can see all the files on my device and even the sd card. the error I get is: "synchronization could not be completed successfully. reconnect your device and try again. if the problem persists, see the Microsoft activesync trouble-shooter" I have tried everything and still no go. I have tried installing it on my home laptop, my work laptop and my wife's desktop but the same problem. (I did a clean reset so it was like new when I tried on the other computers). I tried it with Zonealarm uninstalled and all computer protection off and still nothing. please guys help, I cant afford to have my handheld down for too long (I need the PIM info for work) and I'm afraid I might have to return it and get another Palm (which has never given me a problem with my personal or group calendar at work on a server). Thanks Paul Laptop: Dell Inspiron 8100 P3-1000/40Gb/512MB Handheld: Hp iPAQ 2490
From: Paul in Toronto on 31 Dec 2005 18:35 I did try 4.1, also 4.0 that came with the disk and even a couple of earlier versions but all the same problem. my laptop can see the files on my handheld but for some reason it just doesn't want to sync contacts, calendar, notes or tasks. "Clinton Fitch, Clinton Fitch (Dot) Com!" <management(a)NOSPAMMINGME.clintonfitch.com> wrote in message news:eelVSrlDGHA.644(a)TK2MSFTNGP09.phx.gbl... Paul, Which version of ActiveSync are you using? If you are not using ActiveSync 4.1, I suggest upgrading to it. It solves a lot of problems associated with sync'ing and firewalls. You can download AS 4.1 for free from the Microsoft Windows Mobile site at http://www.pocketpc.com Regards, -- Clinton Fitch Principle / Senior Editor Clinton Fitch (Dot) Com! http://www.clintonfitch.com Your Home for Windows Mobile Pocket PC and Smartphone Views & Reviews A Pocket PC Magazine "Best Site" "Paul in Toronto" <paul(a)paul.com> wrote in message news:urLNbzkDGHA.2036(a)TK2MSFTNGP14.phx.gbl... hi guys, I bought a hp2490 last week, 'I thought I was upgrading' from my tungsten E, and im about to return it for another Palm device. this is the problem: I installed the software on my laptop like the instructions said too. the first sync went perfect, everything work awesome, but after that it wouldn't sync anything. the strange thing is that I can open activesync and click the 'explore' button and I can see all the files on my device and even the sd card. the error I get is: "synchronization could not be completed successfully. reconnect your device and try again. if the problem persists, see the Microsoft activesync trouble-shooter" I have tried everything and still no go. I have tried installing it on my home laptop, my work laptop and my wife's desktop but the same problem. (I did a clean reset so it was like new when I tried on the other computers). I tried it with Zonealarm uninstalled and all computer protection off and still nothing. please guys help, I cant afford to have my handheld down for too long (I need the PIM info for work) and I'm afraid I might have to return it and get another Palm (which has never given me a problem with my personal or group calendar at work on a server). Thanks Paul Laptop: Dell Inspiron 8100 P3-1000/40Gb/512MB Handheld: Hp iPAQ 2490
From: Paul in Toronto on 31 Dec 2005 18:54 I should add that I tried sync with infrared and still the same thing. since I tried it on different computers I'm guessing that its the handheld and not the pc. "Paul in Toronto" <paul(a)paul.com> wrote in message news:urLNbzkDGHA.2036(a)TK2MSFTNGP14.phx.gbl... hi guys, I bought a hp2490 last week, 'I thought I was upgrading' from my tungsten E, and im about to return it for another Palm device. this is the problem: I installed the software on my laptop like the instructions said too. the first sync went perfect, everything work awesome, but after that it wouldn't sync anything. the strange thing is that I can open activesync and click the 'explore' button and I can see all the files on my device and even the sd card. the error I get is: "synchronization could not be completed successfully. reconnect your device and try again. if the problem persists, see the Microsoft activesync trouble-shooter" I have tried everything and still no go. I have tried installing it on my home laptop, my work laptop and my wife's desktop but the same problem. (I did a clean reset so it was like new when I tried on the other computers). I tried it with Zonealarm uninstalled and all computer protection off and still nothing. please guys help, I cant afford to have my handheld down for too long (I need the PIM info for work) and I'm afraid I might have to return it and get another Palm (which has never given me a problem with my personal or group calendar at work on a server). Thanks Paul Laptop: Dell Inspiron 8100 P3-1000/40Gb/512MB Handheld: Hp iPAQ 2490
From: Alan on 31 Dec 2005 19:44 Are you aware it is normal practice to use text in newsgroups, not html? For those that use mobile computers/pdas you are adding an unnecessary overhead to your messages. Check all of the other postings but yours- it's pretty much 100%. Consider changing to the same. "Paul in Toronto" <p(a)p.com> wrote in message news:edQPZWmDGHA.1676(a)TK2MSFTNGP09.phx.gbl... I should add that I tried sync with infrared and still the same thing. since I tried it on different computers I'm guessing that its the handheld and not the pc. "Paul in Toronto" <paul(a)paul.com> wrote in message news:urLNbzkDGHA.2036(a)TK2MSFTNGP14.phx.gbl... hi guys, I bought a hp2490 last week, 'I thought I was upgrading' from my tungsten E, and im about to return it for another Palm device. this is the problem: I installed the software on my laptop like the instructions said too. the first sync went perfect, everything work awesome, but after that it wouldn't sync anything. the strange thing is that I can open activesync and click the 'explore' button and I can see all the files on my device and even the sd card. the error I get is: "synchronization could not be completed successfully. reconnect your device and try again. if the problem persists, see the Microsoft activesync trouble-shooter" I have tried everything and still no go. I have tried installing it on my home laptop, my work laptop and my wife's desktop but the same problem. (I did a clean reset so it was like new when I tried on the other computers). I tried it with Zonealarm uninstalled and all computer protection off and still nothing. please guys help, I cant afford to have my handheld down for too long (I need the PIM info for work) and I'm afraid I might have to return it and get another Palm (which has never given me a problem with my personal or group calendar at work on a server). Thanks Paul Laptop: Dell Inspiron 8100 P3-1000/40Gb/512MB Handheld: Hp iPAQ 2490
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