iBook slow launch of Mail and Safari!
in [UK Mac]
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From: Dave on 20 Feb 2006 12:06 Ok I posted about this last week. It is happening on a colleague's machine, and I got some useful advice. She booted from her install CD over the weekend and it seems as if she re-installed the OS, which did not solve the problem. She has downloaded all the updates, today at work, and is back up to 10.3.9 We have succesfully repaired permissions using Disk Utility (this stalled last week at a very early stage, befor it begins to report what it is doing) Mail and Safari are really sluggish to launch. Indeed Safari appeared to launch, but refused to open any window at all, or respond to anything other than Force Quit. As it was being launched an error report popped up saying: The application "Transport Monitor" could not be launched because of a shared library error" 8 <Transport Monitor><Transport Monitor><HotSyncLib.PPC><>" after some long while she said that Safari did seem to have launched and was now working normally, as does Mail once it has got itself out of bed, had at least 3 cups of coffee and a quick wash. Any clues? Any help will be gratefully received in advance of her going for proper paid-for support! Oh, incidentally - other apps seem to behave normally, e.g. MS Word (would you believe), iTunes and iPhoto Has anyone started a cats thread yet? -- Dave Dave(a)zizek.demon.co.uk http://s13a.math.aca.mmu.ac.uk
From: Jim on 20 Feb 2006 12:14 In article <Dave-323BBC.17064520022006(a)news.news.demon.net>, Dave wrote: <snip> May be unrelated, but try severing all network connections and then launching the apps. iChatAV had a similar problem at one point and disconnecting from the network, launching, then reconnecting cured it. Seemed to be a once-only fix. Like I say, probably not the same thing but certainly worth a try. Jim -- Find me at http://www.ursaMinorBeta.co.uk JediGeeks http://www.jedigeeks.com "Ah, gentle dames, it gars me greet, To think how monie councels sweet, How monie lengthen'd, sage advices, The Husband frae the wife despises!"
From: Chris Ridd on 20 Feb 2006 12:18 On 20/2/06 5:06, in article Dave-323BBC.17064520022006(a)news.news.demon.net, "Dave" <Dave(a)zizek.demon.co.uk> wrote: > Ok I posted about this last week. It is happening on a colleague's > machine, and I got some useful advice. > > She booted from her install CD over the weekend and it seems as if she > re-installed the OS, which did not solve the problem. She has downloaded > all the updates, today at work, and is back up to 10.3.9 > > We have succesfully repaired permissions using Disk Utility (this > stalled last week at a very early stage, befor it begins to report what > it is doing) > > Mail and Safari are really sluggish to launch. Indeed Safari appeared to > launch, but refused to open any window at all, or respond to anything > other than Force Quit. Try disabling IPv6 in System Preferences>Network. You have to "Show" each type of network interface you might be using, like "Built-in Ethernet" or "AirPort", then switch to the "TCP/IP" tab, and then use the "Configure IPv6..." button. If this works, it is because the DNS server your colleague is using is not happy with IPv6 queries. That's not much of a problem because most of the world is still using IPv4. If it doesn't work, er. > As it was being launched an error report popped up saying: > > The application "Transport Monitor" could not be launched because of a > shared library error" 8 <Transport Monitor><Transport > Monitor><HotSyncLib.PPC><>" That is a known problem with Palm's Hotsync Manager. I think there's a fix for this, although since I use Missing Sync instead of Palm's software I don't know what it is. > after some long while she said that Safari did seem to have launched and > was now working normally, as does Mail once it has got itself out of > bed, had at least 3 cups of coffee and a quick wash. > > Any clues? Any help will be gratefully received in advance of her going > for proper paid-for support! > > Oh, incidentally - other apps seem to behave normally, e.g. MS Word > (would you believe), iTunes and iPhoto > > Has anyone started a cats thread yet? I don't think we've had one for a while. Owls - yes. Cats - no. Cheers, Chris
From: Dave on 20 Feb 2006 14:27 In article <C01FAA71.169572%chrisridd(a)mac.com>, Chris Ridd <chrisridd(a)mac.com> wrote: > On 20/2/06 5:06, in article Dave-323BBC.17064520022006(a)news.news.demon.net, > "Dave" <Dave(a)zizek.demon.co.uk> wrote: [snipped] > > Mail and Safari are really sluggish to launch. Indeed Safari appeared to > > launch, but refused to open any window at all, or respond to anything > > other than Force Quit. > > Try disabling IPv6 in System Preferences>Network. You have to "Show" each > type of network interface you might be using, like "Built-in Ethernet" or > "AirPort", then switch to the "TCP/IP" tab, and then use the "Configure > IPv6..." button. > > If this works, it is because the DNS server your colleague is using is not > happy with IPv6 queries. That's not much of a problem because most of the > world is still using IPv4. Righto - I'll look at it tomorrow and try this. I haven't a clue what my work machine is using, but I can find that out. > > If it doesn't work, er. ! > > > As it was being launched an error report popped up saying: > > > > The application "Transport Monitor" could not be launched because of a > > shared library error" 8 <Transport Monitor><Transport > > Monitor><HotSyncLib.PPC><>" > > That is a known problem with Palm's Hotsync Manager. I think there's a fix > for this, although since I use Missing Sync instead of Palm's software I > don't know what it is. Right. I don't know if she has Palm stuff installed - I do, in order to sync with my Palm and haven't seen this (10.3.9) > thanks for the suggestions -- Dave Dave(a)zizek.demon.co.uk http://s13a.math.aca.mmu.ac.uk
From: Dave on 20 Feb 2006 14:28 In article <slrndvju80.hgb.jim(a)odin.magrathea.local>, Jim <jim(a)magrathea.plus.com> wrote: > In article <Dave-323BBC.17064520022006(a)news.news.demon.net>, Dave wrote: > > <snip> > > May be unrelated, but try severing all network connections and then launching > the apps. iChatAV had a similar problem at one point and disconnecting from > the network, launching, then reconnecting cured it. Seemed to be a once-only > fix. > > Like I say, probably not the same thing but certainly worth a try. Thanks for that suggestion. Might htis be related to Chris' suggestion about the flavour of IP networking? > > Jim thanks -- Dave Dave(a)zizek.demon.co.uk http://s13a.math.aca.mmu.ac.uk
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