From: KraftDiner on
I can't get the 'Do not disconnect" message to disappear from my iPod
video.
No volume seems to be mounted on the mac or in iTunes...
Don't know how to reset this device...

From: Garner Miller on
In article <1134874334.141331.168680(a)g47g2000cwa.googlegroups.com>,
KraftDiner <bobrien18(a)yahoo.com> wrote:

> I can't get the 'Do not disconnect" message to disappear from my iPod
> video.
> No volume seems to be mounted on the mac or in iTunes...
> Don't know how to reset this device...

It's uncommon, but it does happen. Hold down the Menu and the center
(select) button at the same time, and it will reset in about 6 seconds.
Let go when you see the Apple logo.

--
Garner R. Miller
Clifton Park, NY =USA=
http://www.garnermiller.com/
From: KraftDiner on
ok, it seems to have rebooted but now I've got an unhappy iPod icon in
the center of the screen.

From: KraftDiner on
I've done that now.. Thank you...
However it came back with an unhappy face icon.
I connected it back to the lap top and reset it again.
I is now flashing a red circle with a line threw it and
has the same message, "Do not disconnect".
iTunes is running and says that there is no iPod connected
to the computer. But there is.
There is a green battery at the top of the display that has
an icon of a plug in it.
What do I do now?

From: Garner Miller on
In article <1134929409.107343.76800(a)f14g2000cwb.googlegroups.com>,
KraftDiner <bobrien18(a)yahoo.com> wrote:

> I've done that now.. Thank you...
> However it came back with an unhappy face icon.
> I connected it back to the lap top and reset it again.
> What do I do now?

Sounds like somehow the software on the iPod got corrupted, or there's
a physical problem with the iPod's drive. A software problem is *much*
more likely. The solution is to use the iPod Updater software, and
restore the iPod to factory settings. That will clear the drive and
reload the software. I hope the iPod wasn't your only copy of this
music, because restoring the iPod will erase any music on it.

You can get the updater here:
http://www.apple.com/ipod/download/

Download and install this updater. Run it with the iPod plugged in,
and click the "Restore" button. If it doesn't see the iPod, leave the
program running and use the Reset again (hold Menu and Select). When
the Restore button becomes available, click it.

Once that's done, it should show up in iTunes, and you can reload your
music.

Does that help?

--
Garner R. Miller
Clifton Park, NY =USA=
http://www.garnermiller.com/
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