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From: Person on 2 May 2008 02:32 Hi all, I have 2 ppcs that have problems. the first is a hp4150. Problem with this one is that I can send and receive mail but when I try to create a new a/c an try to send an e-mail a message comes up saying 'system administrator (this message is on the FROM line) - invalid message recipients' (on the subject line) The following recipients are invalid......then has the e-mail address I was trying to send to (in the text area). This ppc has an old version of skype installed that I use and hope isn't the cause as I don't think the newer versions of skype will work on this model. The other software I have installed that may be causing the problem is Navman software but I use frequently. The other ppc is a hp4700 the problem with this one is that I can't send any emails at all (receiving is ok). Thought it may have been my router so went to a mates home and tested it there but the same problems occur. Does anyone have any ideas as to the problem. I know the hp4700 has worked in the past because it used to belong a friend who sold to it to me when he upgraded. The only thing I've added is tom tom. The 2nd problem with the hp4700 is that I can't install 'skype' on it. Message says something like 'not a windows or Microsoft application.' What really weird is that when my friend owned it he had skype installed and it worked fine. Tried to locate an old version of skype to see if it would make any difference but all the versions I've seen are current. I'd really appreciate some help if anyone knows what the problems could be. Thanks -- Des
From: Todd Allcock on 2 May 2008 11:38 "Person" <People(a)dollars.demon.co.uk> wrote in message news:L9$RujCSWrGIFwZb(a)dollars.demon.co.uk... > Hi all, I have 2 ppcs that have problems. the first is a hp4150. Problem > with this one is that I can send and receive mail but when I try to create > a new a/c an try to send an e-mail a message comes up saying 'system > administrator (this message is on the FROM line) - invalid message > recipients' (on the subject line) The following recipients are > invalid......then has the e-mail address I was trying to send to (in the > text area). Pardon my ignorance, but what's an "a/c"? The e-mail message sounds like a typical "bounce back" message from an e-mail provider saying a message was undeliverable, and doesn't seem to be generated by your PPC. > This ppc > has an old version of skype installed that I use and hope isn't the cause > as I don't think the newer versions of skype will work on this model. > The other software I have installed that may be causing the problem > is Navman software but I use frequently. I doubt either of these apps could interfere with the messaging app. > The other ppc is a hp4700 the problem with this one is that I can't send > any emails at all (receiving is ok). Thought it may have been my router so > went to a mates home and tested it there but the same problems occur. > Does anyone have any ideas as to the problem. Not without a lot more information. Typically problems sending are incorrect SMTP settings, or trying to send mail through a foriegn server (one other than your ISP.) > I know the hp4700 has worked in the past because it used to belong a > friend who sold to it to me when he upgraded. Yes, but it worked with HIS e-mail settings and account, correct? I suspect your settings are incorrect- perhaps the wrong port setting, you didn't check "use authentication," etc. For anyone here to troubleshoot, you'll probably need to tell us (at the very least!) who the mail provider is, and what settings you've entered. > The only thing I've added is tom tom. Again, that's not likely to break the messaging app. > The 2nd problem with the hp4700 is that I can't install 'skype' on it. > Message says something like 'not a windows or Microsoft application.' > What really weird is that when my friend owned it he had skype installed > and it worked fine. Tried to locate an old version of skype to see if it > would make any difference but all the versions I've seen are current. > I'd really appreciate some help if anyone knows what the problems could > be. PPCs don't run Windows, but Windows CE (Windows Mobile.) Installing applications on these devices are handled one of two ways. You either execute an installer program, typically an .exe file, ON YOUR PC (with the device connected) and PC installs the program over Activesync. Alternately, you can copy/download the PPC installer (typically a .cab file) directly to the device, and tap on it in File Manager and it will install on the device. The error message you were getting sounds like you were attempting to run the PC version of the installer on the PPC directly. The .cab file download is here: http://www.skype.com/go/getskype-pocketpc-cab Download that file, copy it to your device and try to run it. If Skype isn't compatible for your device, you can try Fring at www.fring.com, an alternate VoIP provider who's all-in-one VoIP app lets you make and receive Skype calls as well as a number of other VoIP and IM providers. > > Thanks > -- > Des
From: Des on 2 May 2008 12:58 In message <uuInmqGrIHA.2188(a)TK2MSFTNGP04.phx.gbl>, Todd Allcock <elecconnec(a)AmericaOnLine.com> writes > >"Person" <People(a)dollars.demon.co.uk> wrote in message >news:L9$RujCSWrGIFwZb(a)dollars.demon.co.uk... >> Hi all, I have 2 ppcs that have problems. the first is a hp4150. >>Problem with this one is that I can send and receive mail but when I >>try to create a new a/c an try to send an e-mail a message comes up >>saying 'system administrator (this message is on the FROM line) - >>invalid message recipients' (on the subject line) The following >>recipients are invalid......then has the e-mail address I was trying >>to send to (in the text area). > >Pardon my ignorance, but what's an "a/c"? a/c = account > The other thing to remember is that with my HP4150 I can send and receive mail. But for some reason if I configure another account using the same settings - it doesn't work. I get the same message. That's what's really weird >The e-mail message sounds like a typical "bounce back" message from an >e-mail provider saying a message was undeliverable, and doesn't seem to >be generated by your PPC. > As for bounce back. I called Demon (service provider) on the phone and had them look at my data coming out. They said the error message comes up so fast that it wasn't even getting to the router >> This ppc >> has an old version of skype installed that I use and hope isn't the cause >> as I don't think the newer versions of skype will work on this model. >> The other software I have installed that may be causing the problem >> is Navman software but I use frequently. > >I doubt either of these apps could interfere with the messaging app. ok > >> The other ppc is a hp4700 the problem with this one is that I can't >>send any emails at all (receiving is ok). Thought it may have been my >>router so went to a mates home and tested it there but the same >>problems occur. >> Does anyone have any ideas as to the problem. > >Not without a lot more information. Typically problems sending are >incorrect SMTP settings, or trying to send mail through a foriegn >server (one other than your ISP.) > SMTP settings are correct and were confirmed when I had my service provider on the line >> I know the hp4700 has worked in the past because it used to belong a >>friend who sold to it to me when he upgraded. > >Yes, but it worked with HIS e-mail settings and account, correct? I >suspect your settings are incorrect- perhaps the wrong port setting, >you didn't check "use authentication," etc. When I spoke to my service provider - they said it doesn't need to be checked > >For anyone here to troubleshoot, you'll probably need to tell us (at >the very least!) who the mail provider is, and what settings you've >entered. User info: my name - xxxxx user name - xxxxx password - xxxxx then account type = pop3 name = xxxxx server info: incoming mail = pop3.demon.co.uk outgoing mail = post.demon.co.uk domain = xxxxxx options (don't need to config. because of the type of account I have - says my service provider ) > >> The only thing I've added is tom tom. > >Again, that's not likely to break the messaging app. > >> The 2nd problem with the hp4700 is that I can't install 'skype' on >>it. Message says something like 'not a windows or Microsoft >>application.' What really weird is that when my friend owned it he had >>skype installed and it worked fine. Tried to locate an old version of >>skype to see if it would make any difference but all the versions >>I've seen are current. >> I'd really appreciate some help if anyone knows what the problems >>could be. > >PPCs don't run Windows, but Windows CE (Windows Mobile.) Installing >applications on these devices are handled one of two ways. You either >execute an installer program, typically an .exe file, ON YOUR PC (with >the device connected) and PC installs the program over Activesync. >Alternately, you can copy/download the PPC installer (typically a .cab >file) directly to the device, and tap on it in File Manager and it will >install on the device. > >The error message you were getting sounds like you were attempting to >run the PC version of the installer on the PPC directly. > >The .cab file download is here: >http://www.skype.com/go/getskype-pocketpc-cab > Tried .cab file - still made no difference (not sure if it is the one you've listed will try this one shortly >Download that file, copy it to your device and try to run it. If Skype >isn't compatible for your device, you can try Fring at www.fring.com, >an alternate VoIP provider who's all-in-one VoIP app lets you make and >receive Skype calls as well as a number of other VoIP and IM providers. > > >> >> Thanks >> -- Des > -- Des
From: Des on 2 May 2008 14:15 In message <uuInmqGrIHA.2188(a)TK2MSFTNGP04.phx.gbl>, Todd Allcock <elecconnec(a)AmericaOnLine.com> writes > >PPCs don't run Windows, but Windows CE (Windows Mobile.) Installing >applications on these devices are handled one of two ways. You either >execute an installer program, typically an .exe file, ON YOUR PC (with >the device connected) and PC installs the program over Activesync. >Alternately, you can copy/download the PPC installer (typically a .cab >file) directly to the device, and tap on it in File Manager and it will >install on the device. > >The error message you were getting sounds like you were attempting to >run the PC version of the installer on the PPC directly. > >The .cab file download is here: >http://www.skype.com/go/getskype-pocketpc-cab > >Download that file, copy it to your device and try to run it. If Skype >isn't compatible for your device, you can try Fring at www.fring.com, >an alternate VoIP provider who's all-in-one VoIP app lets you make and >receive Skype calls as well as a number of other VoIP and IM providers. > Downloaded the .cab file but got a message that said setup failed The file "\my documents\skypeforpocketpc.cab" is not a valid windows CE setup file Going to visit the other website you've mentioned Thank you >> >> Thanks >> -- Des > -- Des
From: Todd Allcock on 2 May 2008 15:06
"Des" <fairs(a)dtrecords.co.uk> wrote in message news:BCUjRRB8g0GIFwqf(a)dollars.demon.co.uk... > The other thing to remember is that with my HP4150 I can send and receive > mail. But for some reason if I configure another account using the same > settings - it doesn't work. I get the same message. That's what's really > weird That is really weird. Can you back up the device (there's probably a backup utility in ROM if it's pre-WM5) then hard-reset it (wipe out all data and restore it to factory-fresh state) and reconfigure the e-mail? If it works then, you can reinstall the apps on it one by one and see if one "breaks" the email. If the experiment is a total bust (e-mail still doesn't work right away) you can restore from the backup file and be right back where you started. >>The e-mail message sounds like a typical "bounce back" message from an >>e-mail provider saying a message was undeliverable, and doesn't seem to be >>generated by your PPC. >> > As for bounce back. I called Demon (service provider) on the phone and had > them look at my data coming out. They said the error message comes up so > fast that it wasn't even getting to the router Weird. I'm not aware that PPCs can gererate their own bounceback e-mails,, so something weird is going on. >>Not without a lot more information. Typically problems sending are >>incorrect SMTP settings, or trying to send mail through a foriegn server >>(one other than your ISP.) >> > SMTP settings are correct and were confirmed when I had my service > provider on the line Ok. I assume you can send e-mail from your PC when using the same internet connection/router and it's connected to Demon? Demon's help pages indicate that you can only send Demon e-mail when connected to Demon (that's a typical ISP SPAM-control measure, particularly when they don't use SMTP authentication), so it probably won't work when connected to other WiFi APs (unless they coincidentally happen to be on Demon as well.) Are you certain the device is connecting to your own router and not, say, a neighbor's on a different ISP? >>> I know the hp4700 has worked in the past because it used to belong a >>> friend who sold to it to me when he upgraded. >> >>Yes, but it worked with HIS e-mail settings and account, correct? I >>suspect your settings are incorrect- perhaps the wrong port setting, you >>didn't check "use authentication," etc. > When I spoke to my service provider - they said it doesn't need to be > checked Ok, but again, has it ever worked for YOUR e-mail account and suddenly stopped working, or has it never worked (except for your buddy's e-mail?) >>For anyone here to troubleshoot, you'll probably need to tell us (at the >>very least!) who the mail provider is, and what settings you've entered. > User info: > my name - xxxxx > user name - xxxxx > password - xxxxx > > then account type = pop3 > name = xxxxx > > server info: > > incoming mail = pop3.demon.co.uk > outgoing mail = post.demon.co.uk > domain = xxxxxx I saw no reference to having to enter a domain name on Demon's site. Is that field blank or populated? > options > (don't need to config. because of the type of account I have - says my > service provider ) It would seem that way based on the website- Demon's settings are simple enough. >>The error message you were getting sounds like you were attempting to run >>the PC version of the installer on the PPC directly. >> >>The .cab file download is here: >>http://www.skype.com/go/getskype-pocketpc-cab >> > Tried .cab file - still made no difference (not sure if it is the one > you've listed > will try this one shortly Is your 4700 running WM2003 or WM5? IIRC, the newer versions of Skype run on WM5+ only. You might have to email Skype and see if they'll send you an older version for WM2003. (The Skype site has VERY little info on the PPC requirements, but IIRC, they used to offer separate versions for the different WM revisions.) >>Download that file, copy it to your device and try to run it. If Skype >>isn't compatible for your device, you can try Fring at www.fring.com, an >>alternate VoIP provider who's all-in-one VoIP app lets you make and >>receive Skype calls as well as a number of other VoIP and IM providers. Sadly, I probably gave bad advice there- I think Fring is for WM5+ only as well, so if the device won't run Skype, it won't run Fring either... Good luck! |