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From: JerseyGirl on 8 Jul 2008 19:02
I get a lot of email, as i support multiple projects, and set up separate
offline PST folders for each project. Each folder has 3-4 sub-folders so i
can organize my mail. In the past i've had up to 20 PST files, but currently
have less than 10 open, in addition to the primary mailbox.

Yesterday, i had an issue with the mailbox file, and my support guy closed
two of my offline folders. I was watching, nothing was deleted, he simply
closed the files. This morning, i added those folders back to my folder list
(open folders). The first sub-folder is there and the default ones (inbox,
sent, delete), but anything past the first added sub-folder is missing.
Nothing was deleted.

Now here's more strangeness. The same thing happened in two other PST files
that were not closed out. Only the first sub-folder is present, the other
ones are gone. And messages for the past 3 months is not in the one folder
that is left, but older messages are still there.

I read this board and looked for + signs and expanded all possible folders.
They are not moved. I launched Outlook with the \Cleanviews switch. Nothing
new showed up. I looked in every deleted folder, no luck. And no, i do not
have current enough backup files to restore from.

Where could these folders, from multiple offline PST files, have gone? I
pray they are somewhere! I've been storing critical info for my projects so
they'd be safe from corruption of my primary mailbox, which happened! Can
anyone help me?
From: JerseyGirl on 8 Jul 2008 19:11
Note: I am running Outlook 2003, current on all patches, under Windows XP.


"JerseyGirl" wrote:

> I get a lot of email, as i support multiple projects, and set up separate
> offline PST folders for each project. Each folder has 3-4 sub-folders so i
> can organize my mail. In the past i've had up to 20 PST files, but currently
> have less than 10 open, in addition to the primary mailbox.
>
> Yesterday, i had an issue with the mailbox file, and my support guy closed
> two of my offline folders. I was watching, nothing was deleted, he simply
> closed the files. This morning, i added those folders back to my folder list
> (open folders). The first sub-folder is there and the default ones (inbox,
> sent, delete), but anything past the first added sub-folder is missing.
> Nothing was deleted.
>
> Now here's more strangeness. The same thing happened in two other PST files
> that were not closed out. Only the first sub-folder is present, the other
> ones are gone. And messages for the past 3 months is not in the one folder
> that is left, but older messages are still there.
>
> I read this board and looked for + signs and expanded all possible folders.
> They are not moved. I launched Outlook with the \Cleanviews switch. Nothing
> new showed up. I looked in every deleted folder, no luck. And no, i do not
> have current enough backup files to restore from.
>
> Where could these folders, from multiple offline PST files, have gone? I
> pray they are somewhere! I've been storing critical info for my projects so
> they'd be safe from corruption of my primary mailbox, which happened! Can
> anyone help me?
From: JerseyGirl on 8 Jul 2008 19:12
Note: I am running Outlook 2003, under Windows XP and all patches, etc are
current.


"JerseyGirl" wrote:

> I get a lot of email, as i support multiple projects, and set up separate
> offline PST folders for each project. Each folder has 3-4 sub-folders so i
> can organize my mail. In the past i've had up to 20 PST files, but currently
> have less than 10 open, in addition to the primary mailbox.
>
> Yesterday, i had an issue with the mailbox file, and my support guy closed
> two of my offline folders. I was watching, nothing was deleted, he simply
> closed the files. This morning, i added those folders back to my folder list
> (open folders). The first sub-folder is there and the default ones (inbox,
> sent, delete), but anything past the first added sub-folder is missing.
> Nothing was deleted.
>
> Now here's more strangeness. The same thing happened in two other PST files
> that were not closed out. Only the first sub-folder is present, the other
> ones are gone. And messages for the past 3 months is not in the one folder
> that is left, but older messages are still there.
>
> I read this board and looked for + signs and expanded all possible folders.
> They are not moved. I launched Outlook with the \Cleanviews switch. Nothing
> new showed up. I looked in every deleted folder, no luck. And no, i do not
> have current enough backup files to restore from.
>
> Where could these folders, from multiple offline PST files, have gone? I
> pray they are somewhere! I've been storing critical info for my projects so
> they'd be safe from corruption of my primary mailbox, which happened! Can
> anyone help me?
From: LOS on 10 Jul 2008 21:19
I just had a similar thing happen. A number of my subfolders, while still
remaining displayed, are missing all of the emails that were in there. Please
let me know if you hear of or find a solution.

"JerseyGirl" wrote:

> I get a lot of email, as i support multiple projects, and set up separate
> offline PST folders for each project. Each folder has 3-4 sub-folders so i
> can organize my mail. In the past i've had up to 20 PST files, but currently
> have less than 10 open, in addition to the primary mailbox.
>
> Yesterday, i had an issue with the mailbox file, and my support guy closed
> two of my offline folders. I was watching, nothing was deleted, he simply
> closed the files. This morning, i added those folders back to my folder list
> (open folders). The first sub-folder is there and the default ones (inbox,
> sent, delete), but anything past the first added sub-folder is missing.
> Nothing was deleted.
>
> Now here's more strangeness. The same thing happened in two other PST files
> that were not closed out. Only the first sub-folder is present, the other
> ones are gone. And messages for the past 3 months is not in the one folder
> that is left, but older messages are still there.
>
> I read this board and looked for + signs and expanded all possible folders.
> They are not moved. I launched Outlook with the \Cleanviews switch. Nothing
> new showed up. I looked in every deleted folder, no luck. And no, i do not
> have current enough backup files to restore from.
>
> Where could these folders, from multiple offline PST files, have gone? I
> pray they are somewhere! I've been storing critical info for my projects so
> they'd be safe from corruption of my primary mailbox, which happened! Can
> anyone help me?
From: Brian Tillman on 11 Jul 2008 09:03
LOS <LOS(a)discussions.microsoft.com> wrote:

> I just had a similar thing happen. A number of my subfolders, while
> still remaining displayed, are missing all of the emails that were in
> there. Please let me know if you hear of or find a solution.

Do you have AutoArchive enabled?
--
Brian Tillman [MVP-Outlook]
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