From: H on
Hi,

I've seen a problem whereby whenever a user creates a new email message, or
replies to an existing one, all of their text is underlined.

I identified this as being due to the normal.dot template. I edited
normal.dot so that underline isn't selected and saved. This fixed the
problem with replying to emails, however they still have the problem when
composing new emails?!?!?

FYI when opening a new word document, underline is off.

Anyone know how to fix this?

Cheers,

H


From: Roady [MVP] on
Which version of Outlook are we talking about here?
Verified the Font settings in Outlook already?
Instead of trying to fix normal.dot, simply rename it to .old and try again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"H" <cymru(a)mbyth.com> wrote in message
news:#l43b2O3IHA.4448(a)TK2MSFTNGP05.phx.gbl...
> Hi,
>
> I've seen a problem whereby whenever a user creates a new email message,
> or replies to an existing one, all of their text is underlined.
>
> I identified this as being due to the normal.dot template. I edited
> normal.dot so that underline isn't selected and saved. This fixed the
> problem with replying to emails, however they still have the problem when
> composing new emails?!?!?
>
> FYI when opening a new word document, underline is off.
>
> Anyone know how to fix this?
>
> Cheers,
>
> H
>