unable to connect to server... error 0x800ccc0e
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From: Mike on 6 May 2008 13:22 Running XP pro, SP2 with all updates. Office 2000 with all office updates applied. I have 7 mail accounts setup, all sending and receiving, POP3..some ports configured outside the default values as outliend by the respective ISP's, and server tineouts set to 2 minutes. Each day, one of the 7 mail accounts will stop sending/receveing with the popup dialog error of "unable to connect to server... error 0x800ccc0e". The fix is to delete the mail account and re-add. I have run the Norton removal utility to remove all prior Norton/Symantec products version. There is no anti-virus running currently. I have un-installed and re-installed Office 2000 but same condition exists. There is no one specific mail account that has a problem it seems to randomly pick one of the 7 each day. Help?????????
From: Milly Staples [MVP - Outlook] on 6 May 2008 17:32
Checking 7 accounts with a server timeout of 2 minutes is beyond unreasonable. You have your accounts stepping on each other and I am not suprised at the error. Try increasing each account to no less than 10 minutes. This will allow Outlook 2000 (really old - later versions do a better job of send/receive) to poll each account, conduct the handshake, get the mail, and disconnect before going on to the next account. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Mike asked: | Running XP pro, SP2 with all updates. Office 2000 with all office | updates applied. I have 7 mail accounts setup, all sending and | receiving, POP3..some ports configured outside the default values as | outliend by the respective ISP's, and server tineouts set to 2 | minutes. | | Each day, one of the 7 mail accounts will stop sending/receveing with | the popup dialog error of "unable to connect to server... error | 0x800ccc0e". The fix is to delete the mail account and re-add. I | have run the Norton removal utility to remove all prior | Norton/Symantec products version. There is no anti-virus running | currently. I have un-installed and re-installed Office 2000 but same | condition exists. There is no one specific mail account that has a | problem it seems to randomly pick one of the 7 each day. | Help????????? |