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From: gazefc83 on 8 Apr 2008 08:06
I have been using Fireworks MX for little over 4 years now and i have never had
a problem before, but yesterday i tried to start up fireworks to get the error
message after the splash screen "Unable to launch fireworks. An internal error
occurred." i have searched multiple forums for help but nothing has worked (iv
tried uninstalling itunes and quicktime) but nothing works, Flash, Dreamweaver
and Freehand 10 all still work fine, It might be handy to know that i am
running Windows XP, i dont have the internet so i know that nothing has been
updated therefore caunsing this error. The only thing i can think is i copied a
folder "cover" into my program files rather than installing the software, it
did not run so i deleted the folder. This may have nothing to do with it but it
is the only thing i have done since Fireworks last worked

Please Help!

From: gazefc83 on 8 Apr 2008 11:16
my cousin tried to help me out by trying to install his Fireworks CS3 on my
computer to see if this would launch but half way through the setup we get this
message

http://img232.imageshack.us/img232/2531/cs3zj6.jpg

From: Gayle Duncan on 8 Apr 2008 12:14
gazefc83, I believe that message is telling you that you need to quit Internet
Explorer for the installation to continue. It looks like you were downloading
something using IE when you got the message. You'll need to close all IE
windows (and it's a good idea to close all other running programs) before you
install Fireworks.

However, I have no idea why the error why the error is in Italian.

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