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From: Neil Hershey <Neil on 15 Jun 2005 15:46
I currently have office xp for students and teachers on my computer.

I have purchased an upgrade to office 2003 pro.

When I get to the validation screen it tells me this:

-cannot locate a valid office on your system - please put in your cd-rom of
office

I do and it tells me that it can be found and I can't upgrade.

Thanks in advance,
Neil


From: Susan Ramlet on 15 Jun 2005 15:57
Hi, Neil,

I don't believe that Students and Teachers editions can be upgraded. Check
the Office 2003 box to see what it considers eligible for upgrade.

--
Susan Ramlet
MVP - Office

Please reply to the newsgroups where others may benefit.


"Neil Hershey" <Neil Hershey(a)discussions.microsoft.com> wrote in message
news:A2A7C6CE-2447-4466-9074-DB075D0B15AE(a)microsoft.com...
> I currently have office xp for students and teachers on my computer.
>
> I have purchased an upgrade to office 2003 pro.
>
> When I get to the validation screen it tells me this:
>
> -cannot locate a valid office on your system - please put in your cd-rom
of
> office
>
> I do and it tells me that it can be found and I can't upgrade.
>
> Thanks in advance,
> Neil
>
>


From: George Nicholson on 15 Jun 2005 16:10
One reason Students/Teachers edition is so inexpensive is that it doesn't
qualify you for upgrades.

A list of qualifying products s/b on the box.
also:
http://www.microsoft.com/office/editions/howtobuy/professional.mspx#EEAA

The fact that the Students/Teachers edition is not listed in either place is
*not* a mistake or an oversight.

http://www.microsoft.com/office/editions/prodinfo/students/faq.mspx
Student & Teacher Edition FAQ

HTH,
--
George Nicholson

Remove 'Junk' from return address.


"Neil Hershey" <Neil Hershey(a)discussions.microsoft.com> wrote in message
news:A2A7C6CE-2447-4466-9074-DB075D0B15AE(a)microsoft.com...
>I currently have office xp for students and teachers on my computer.
>
> I have purchased an upgrade to office 2003 pro.
>
> When I get to the validation screen it tells me this:
>
> -cannot locate a valid office on your system - please put in your cd-rom
> of
> office
>
> I do and it tells me that it can be found and I can't upgrade.
>
> Thanks in advance,
> Neil
>
>


From: JoAnn Paules [MSFT MVP] on 15 Jun 2005 17:06
Looks like you didn't read the EULA before you clicked OK. You gotta read
that fine print.

--

JoAnn Paules
MVP Microsoft [Publisher]



"Neil Hershey" <Neil Hershey(a)discussions.microsoft.com> wrote in message
news:A2A7C6CE-2447-4466-9074-DB075D0B15AE(a)microsoft.com...
>I currently have office xp for students and teachers on my computer.
>
> I have purchased an upgrade to office 2003 pro.
>
> When I get to the validation screen it tells me this:
>
> -cannot locate a valid office on your system - please put in your cd-rom
> of
> office
>
> I do and it tells me that it can be found and I can't upgrade.
>
> Thanks in advance,
> Neil
>
>


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