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From: Alanaa on 22 May 2010 04:01

Hi,

I am using Outlook 2007 on a Vista system, and Compuserve webmail.

Usually, it all works fine. Occasionally, however, and for no apparent
reason, I can receive mails on Outlook but cannot send them. I get an error
message 0x80048002, and a window repeatedly pops up asking to verify my
Compuserve password. I do this, but cannot 'break through'.

Basically, Compuserve webmail does not recognise me as a subscriber when it
comes to ougoing mails; but it has no problem recognising me on incoming
mails.

Yesterday morning - again for no apparent reason, as I changed nothing on
the computer - the problem started again. And this time it has not
'self-corrected'. It's with me again today.

Can anyone help?? It's driving me nuts.

Best regards, Alanaa
From: Peter Foldes on 22 May 2010 06:53
Alanaa

This error is caused by your Anti Virus scanning your in and outgoing emails.Disable
the email scanning by uninstalling your Anti Virus and then re-installing it without
the email integration (scanning) option)

Also read the following
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect

"Alanaa" <Alanaa(a)discussions.microsoft.com> wrote in message
news:90DDC7B1-3FC9-4BDE-8235-DF78CB5D5D1A(a)microsoft.com...
>
> Hi,
>
> I am using Outlook 2007 on a Vista system, and Compuserve webmail.
>
> Usually, it all works fine. Occasionally, however, and for no apparent
> reason, I can receive mails on Outlook but cannot send them. I get an error
> message 0x80048002, and a window repeatedly pops up asking to verify my
> Compuserve password. I do this, but cannot 'break through'.
>
> Basically, Compuserve webmail does not recognise me as a subscriber when it
> comes to ougoing mails; but it has no problem recognising me on incoming
> mails.
>
> Yesterday morning - again for no apparent reason, as I changed nothing on
> the computer - the problem started again. And this time it has not
> 'self-corrected'. It's with me again today.
>
> Can anyone help?? It's driving me nuts.
>
> Best regards, Alanaa

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