0x8024D007 error code
in [Windows Update]
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From: marrzehr on 8 Jan 2010 15:46 Sorry, I got one number wrong on that error code. The actual code is 0x8024D007. -- -mz "marrzehr" wrote: > We have XP SP3 on our computer. Ever since I have been using it, the Windows > Update never worked. I don't think it ever worked. I downloaded all 3 service > packs from Microsoft download site. > > Whenever I visit the windows update site or try to install the latest > Windows update agent, I get this error code. I tried registering the Windows > Update Files: > REGSVR32 WUPS2.DLL /S > REGSVR32 WUPS.DLL /S > REGSVR32 WUAUENG.DLL /S > REGSVR32 WUAPI.DLL /S > REGSVR32 MUCLTUI.DLL /S > REGSVR32 WUCLTUI.DLL /S > REGSVR32 WUWEB.DLL /S > REGSVR32 MUWEB.DLL /S > REGSVR32 QMGR.DLL /S > REGSVR32 QMGRPRXY.DLL /S > > But it didn't do anything. > > When I go to services/ automatic updates, it says 'starting' for the status. > > If you have any advice for me, it will be greatly appreciated > -- > -mz
From: PA Bear [MS MVP] on 8 Jan 2010 17:15 Error message when you try to use the Windows Update or Microsoft Update Web sites to install updates: "0x8024D007" http://support.microsoft.com/kb/956701 When was this computer purchased and how long have you been using it? Was it a brand-new computer when you (or your family) purchased it or was it a used computer? Has anyone ever reinstalled Windows on this computer? What anti-virus application or security suite is installed and is your subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Were any of these applications running in the background when you installed SP1, SP2, and/or SP3? Has a(another) Norton or McAfee application ever been installed on the computer (e.g., a free-trial version that came preinstalled when you bought it)? -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com marrzehr wrote: > Sorry, I got one number wrong on that error code. The actual code is > 0x8024D007. > >> We have XP SP3 on our computer. Ever since I have been using it, the >> Windows Update never worked. I don't think it ever worked. I downloaded >> all 3 service packs from Microsoft download site. >> >> Whenever I visit the windows update site or try to install the latest >> Windows update agent, I get this error code. I tried registering the >> Windows Update Files: >> REGSVR32 WUPS2.DLL /S >> REGSVR32 WUPS.DLL /S >> REGSVR32 WUAUENG.DLL /S >> REGSVR32 WUAPI.DLL /S >> REGSVR32 MUCLTUI.DLL /S >> REGSVR32 WUCLTUI.DLL /S >> REGSVR32 WUWEB.DLL /S >> REGSVR32 MUWEB.DLL /S >> REGSVR32 QMGR.DLL /S >> REGSVR32 QMGRPRXY.DLL /S >> >> But it didn't do anything. >> >> When I go to services/ automatic updates, it says 'starting' for the >> status. >> >> If you have any advice for me, it will be greatly appreciated
From: marrzehr on 8 Jan 2010 21:40 The computer was purchased brand new from Dell in December 2004. I have benn using it for the last 2-3 years. I don't think that Windows was ever reinstalled. We currently have AVG Anti-virus installed and yes, the subscription is current. However, when I downloaded the service packs, we had Norton Internet Security. I think that there was a trial version of McAfee installed on here at one time. I also noticed on the Dell invoice that the OS included Service Pack 2 when it was purchased. But when I started using it there was no service packs on at all. -- -mz "PA Bear [MS MVP]" wrote: > Error message when you try to use the Windows Update or Microsoft Update Web > sites to install updates: "0x8024D007" > http://support.microsoft.com/kb/956701 > > When was this computer purchased and how long have you been using it? > > Was it a brand-new computer when you (or your family) purchased it or was it > a used computer? > > Has anyone ever reinstalled Windows on this computer? > > What anti-virus application or security suite is installed and is your > subscription current? What anti-spyware applications (other than Defender)? > What third-party firewall (if any)? Were any of these applications running > in the background when you installed SP1, SP2, and/or SP3? > > Has a(another) Norton or McAfee application ever been installed on the > computer (e.g., a free-trial version that came preinstalled when you bought > it)? > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Client - since 2002 > www.banthecheck.com > > > marrzehr wrote: > > Sorry, I got one number wrong on that error code. The actual code is > > 0x8024D007. > > > >> We have XP SP3 on our computer. Ever since I have been using it, the > >> Windows Update never worked. I don't think it ever worked. I downloaded > >> all 3 service packs from Microsoft download site. > >> > >> Whenever I visit the windows update site or try to install the latest > >> Windows update agent, I get this error code. I tried registering the > >> Windows Update Files: > >> REGSVR32 WUPS2.DLL /S > >> REGSVR32 WUPS.DLL /S > >> REGSVR32 WUAUENG.DLL /S > >> REGSVR32 WUAPI.DLL /S > >> REGSVR32 MUCLTUI.DLL /S > >> REGSVR32 WUCLTUI.DLL /S > >> REGSVR32 WUWEB.DLL /S > >> REGSVR32 MUWEB.DLL /S > >> REGSVR32 QMGR.DLL /S > >> REGSVR32 QMGRPRXY.DLL /S > >> > >> But it didn't do anything. > >> > >> When I go to services/ automatic updates, it says 'starting' for the > >> status. > >> > >> If you have any advice for me, it will be greatly appreciated > > . >
From: PA Bear [MS MVP] on 9 Jan 2010 13:05 1a. Download the Norton Removal Tool, saving it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe 1b. Download the McAfee Consumer Products Removal Tool, saving it to your desktop: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe 2. Close all open applications (i.e., anything with an icon on the taskbar). 3. Double-click on the file you saved in #1a above to run the utility. Don't TOUCH your keyboard until the run completes, then reboot. 4. Repeat Step #2 then double-click on the file you saved in #1b above to run the utility. Don't TOUCH your keyboard until the run completes, then reboot. 5. Uninstall AVG & reboot, then do a fresh install of AVG: This time select the CUSTOM install option and do NOT install (i.e., uncheck) Linkscanner, Search-Shield, Active Surf-Shield, Security toolbar, or any of the email scanning components. Why you don't need your anti-virus to scan your email http://thundercloud.net/infoave/tutorials/email-scanning/index.htm 6. Manually & repeatedly update AVG until you get a "no more updates" prompt. 7. Test. marrzehr wrote: > The computer was purchased brand new from Dell in December 2004. I have > benn > using it for the last 2-3 years. I don't think that Windows was ever > reinstalled. We currently have AVG Anti-virus installed and yes, the > subscription is current. However, when I downloaded the service packs, we > had Norton Internet Security. I think that there was a trial version of > McAfee installed on here at one time. > > I also noticed on the Dell invoice that the OS included Service Pack 2 > when > it was purchased. But when I started using it there was no service packs > on > at all. > >> Error message when you try to use the Windows Update or Microsoft Update >> Web sites to install updates: "0x8024D007" >> http://support.microsoft.com/kb/956701 >> >> When was this computer purchased and how long have you been using it? >> >> Was it a brand-new computer when you (or your family) purchased it or was >> it a used computer? >> >> Has anyone ever reinstalled Windows on this computer? >> >> What anti-virus application or security suite is installed and is your >> subscription current? What anti-spyware applications (other than >> Defender)? What third-party firewall (if any)? Were any of these >> applications running in the background when you installed SP1, SP2, >> and/or >> SP3? >> >> Has a(another) Norton or McAfee application ever been installed on the >> computer (e.g., a free-trial version that came preinstalled when you >> bought >> it)? >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> www.banthecheck.com >> >> >> marrzehr wrote: >>> Sorry, I got one number wrong on that error code. The actual code is >>> 0x8024D007. >>> >>>> We have XP SP3 on our computer. Ever since I have been using it, the >>>> Windows Update never worked. I don't think it ever worked. I downloaded >>>> all 3 service packs from Microsoft download site. >>>> >>>> Whenever I visit the windows update site or try to install the latest >>>> Windows update agent, I get this error code. I tried registering the >>>> Windows Update Files: >>>> REGSVR32 WUPS2.DLL /S >>>> REGSVR32 WUPS.DLL /S >>>> REGSVR32 WUAUENG.DLL /S >>>> REGSVR32 WUAPI.DLL /S >>>> REGSVR32 MUCLTUI.DLL /S >>>> REGSVR32 WUCLTUI.DLL /S >>>> REGSVR32 WUWEB.DLL /S >>>> REGSVR32 MUWEB.DLL /S >>>> REGSVR32 QMGR.DLL /S >>>> REGSVR32 QMGRPRXY.DLL /S >>>> >>>> But it didn't do anything. >>>> >>>> When I go to services/ automatic updates, it says 'starting' for the >>>> status. >>>> >>>> If you have any advice for me, it will be greatly appreciated >> >> .
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