From: Barbara on
I am sure this is the right discussion group to contact about the problem I
am having but did not find any listing under add-ons. On one web site I go
to, I get a virus threat. I notify the web site about this and they have
written back saying I need to disable Firefox browser. I went to add-ons
under Tools. I do not see Firefox nor Mozilla. Could it be listed under
another name? I use this web site quite often and would like to clear this
up. Can anyone help me.
--
Barbara
From: Lem on
Barbara wrote:
> I am sure this is the right discussion group to contact about the problem I
> am having but did not find any listing under add-ons. On one web site I go
> to, I get a virus threat. I notify the web site about this and they have
> written back saying I need to disable Firefox browser. I went to add-ons
> under Tools. I do not see Firefox nor Mozilla. Could it be listed under
> another name? I use this web site quite often and would like to clear this
> up. Can anyone help me.

Firefox is not an add-on to Internet Explorer, it is an entirely
separate browser. On the browser that you are using to go to this web
site (care to identify it?), click Help and then About. This will tell
you whether you are using Firefox or Internet Explorer, and also what
version.

If you are using some version of Internet Explorer, write back to the
web site and tell them that you're not using Firefox. Also tell them
what version of Internet Explorer you're using.

If you want to ask a question about Internet Explorer, go to
http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.internetexplorer.general&cat=en_us_28cca3eb-7037-4d4f-bde1-d8efee1f1420&lang=en&cr=us
or better, configure Outlook Express (or another newsreader) to read
//msnews.microsoft.com/microsoft.public.internetexplorer.general
See http://www.microsoft.com/communities/guide/newsgroups.mspx

If you want to ask about Firefox, configure Outlook Express (or another
NNTP newsreader) to read news://news.mozilla.org/mozilla.support.firefox
or go to http://forums.mozillazine.org/index.php?c=4

--
Lem

Apollo 11 - 40 years ago:
http://www.nasa.gov/mission_pages/apollo/40th/index.html
From: Paul on
Barbara wrote:
> I am sure this is the right discussion group to contact about the problem I
> am having but did not find any listing under add-ons. On one web site I go
> to, I get a virus threat. I notify the web site about this and they have
> written back saying I need to disable Firefox browser. I went to add-ons
> under Tools. I do not see Firefox nor Mozilla. Could it be listed under
> another name? I use this web site quite often and would like to clear this
> up. Can anyone help me.

Firefox is a browser. You can see it here.

http://www.theopensourcerer.com/wp-content/uploads/2008/09/welcome-to-firefox-mozilla-firefox-browser-infobar2.png

If you were to use the Firefox browser, it has a database of "attack sites"
stored in it. If you attempt to browse a site, using the Firefox browser,
instead of going to the site, you could see this instead. This is the Firefox
browser, protecting the user from visiting a virus/trojan/attack site. Firefox
is not detecting the virus - it simply consults the database file, to see
if the website is off limits.

http://farm3.static.flickr.com/2543/3926340904_02d589fa5b.jpg

When I look on my computer, the file holding attack site information
is about 50MB in size. And that means there are lots of web sites
on the Internet, which are not classified as safe to visit.

You may have other software on your computer, which is performing
a similar function. I'm not familiar with all the other method
that can stop a browser from going to another site. Maybe something
prevents Internet Explorer browser from going to some web site.

And remember, when a website tells you to "drop your defenses",
you should be evaluating whether that site has a problem or not.
One source of information, is "Site Advisor". Tools like this,
are only as useful as the lawyers will allow. If a site like this
declares a site as bad, there is the possibility that lawyers
could become involved. That means the site has to have a light
touch, when declaring a problem. They rely on user comments
to spice up the analysis.

http://www.siteadvisor.com/sites/bioscentral.com

In that example analysis, the Siteadvisor people say the site
is safe, while someone using the site, detected a Trojan. This
is why the Firefox database puts up a warning when that particular
site is browsed, as it has been reported that Bioscentral at one
time was hacked or was used to spread malware. (I know, because
I was attacked there once.) Once a report like that has been made,
it can be hard for the website to be removed from all the databases.

Paul
From: Jose on
On Dec 17, 6:41 pm, Barbara <Barb...(a)discussions.microsoft.com> wrote:
> I am sure this is the right discussion group to contact about the problem I
> am having but did not find any listing under add-ons.  On one web site I go
> to, I get a virus threat.  I notify the web site about this and they have
> written back saying I need to disable Firefox browser.  I went to add-ons
> under Tools.  I do not see Firefox nor Mozilla. Could it be listed under
> another name?  I use this web site quite often and would like to clear this
> up.  Can anyone help me.  
> --
> Barbara

That does not make sense.

What is the site you go to that causes the problem, or if that is
confidential, describe just what is the problem.

Some sites will display a message about a virus threat to trick you
into buying their product to help you remove the nonexistent threat.
You should ignore these temptations of scareware. If you accept their
offer or choose to proceed and to check your system, you will get most
certainly get infected and/or told they can fix all your problems -
for a price. Don't fall for it.

Perform some scans for malicious software first, then fix any
remaining issues:

Download, install, update and do a full scan with these free malware
detection programs:

Malwarebytes (MBAM): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

They can be uninstalled later if desired.

From: Twayne on
In news:E1B084BA-524F-4105-9F66-B65F509F5A73(a)microsoft.com,
Barbara <Barbara(a)discussions.microsoft.com> typed:
> I am sure this is the right discussion group to contact about the
> problem I am having but did not find any listing under add-ons. On
> one web site I go to, I get a virus threat. I notify the web site
> about this and they have written back saying I need to disable
> Firefox browser. I went to add-ons under Tools. I do not see
> Firefox nor Mozilla. Could it be listed under another name? I use
> this web site quite often and would like to clear this up. Can
> anyone help me.

As others have said, FireFox is not an addon; it's another browser program,
just like IE is a browser program. They are entirely different, separarte
and neither can be an add-on to the other or anything else that I'm aware
of.

If you'll give us the web site's URL of that web site, there are some of us
here who can quickly tell you whether there is a problem with that site or
not, and then go from there. It's possible the web site managers aren't
even aware they've been hacked or infected yet, or they're simply lying and
do have malware they want to push on you, or perhaps it's an errant setting
on your own computer.
Those who aren't familiar with protection methods should NOT visit the
URL should we get one, just in case. Since the OP has used the site for
some time, I'm guessing they've either been hacked OR a setting somewhere in
the OP's browser is picking up something and misinterpreting it.
Inexperienced should go no further than to ask Google for an opinion on the
site and whether it's safe or not - they post it for every link they offer
now, or admit they don't know yet.

Twayne





--
--
Live in the moment;
be open to the possibilities
that life has to offer.

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